Plenty of space and amenities,nice spa,fire & view

Tenant below knocking about in afternoon,had trouble working tv

The Hostess was kind, friendly, and very helpful.Good facilities and communication was clear and hostess followed up. The location was really close by the main centre.

Not applicable.

The property was not ideal for our family of 4. Poor access to the property, narrow street and steep stairs. Not very welcoming especially when you have luggage to carry. On entry the house was not clean when we arrived although we were advised it was cleaned prior. The house needs a renovation. Definitely not worth what we paid. The overkill of mirrors down to the locked cupboards made it feel like a haunted house. I travelled with 2 teenage girls and they weren’t staying 1 night in that house. We prepaid for 4 nights and didn’t stay 1. checked in, then left 40mins later once we found suitable accommodation which cost us twice as much but our family were happier in the new accommodation. Contacted the owner and they weren’t willing to offer any form compensation/refund. They were quite abrupt. We definitely won’t be recommending this site to anyone.

The location of the unit was good - only 10 min drive from Queenstown and better priced than units in the Queenstown itself. The unit was very spacious. Full kitchen gave an opportunity to cook own meals. The patio was large. Hot tub was a nice bonus. Unit had laundry facilities too - which was great. Internet was decent.

The unit was filthy covered with a thick layer of DUST all over the multiple decor items all over the walls. It was almost impossible to breath in bedrooms at night, had to sleep with windows open. The Master bedroom had a huge chandelier over the bed, also covered with a thick layer of dust. The bed base was broken under the mattress, so one side of the mattress was "hanging" down. The second bedroom had a heavy smell of MOULD. and the mattress was deformed so when you lie down your feet felt higher than your head. The kitchen oven was very dirty, and when we attempted to operate it for the first time, there was smoke and strong smell of burnt food coming out of it. One of the burners on the gas stove wasn't working. The patio had a "hanging egg-chair" of a metal stand which was unstable. When our 7yo child sat on it, the chair fell on him, so the child barely escaped without an injury. DO NOT SEAT on that egg-chair. Worst of all, when we left, the host messaged Booking.com demanding payment for extra cleaning services ($92), calling us names and swearing at us to Booking.com claiming that we "shat in their shower". Whaat? We are Genius 3 Level Canadian travel bloggers who are always exceptionally neat during our stays and on our departures. ..we even loaded and launched the dishwasher for them. It is no surprise that we were taken aback by both the rudeness coming from the host and the claim itself. We did leave a small piece of leftover SOAP in the shower on our departure - natural soap that we bought from a local health store. It may have looked weird, but it smelled nice and was on a shelf with their own shampoo bottles... However, the owners never reached out to us to inquire. Instead they used swear words and unacceptable terminology when connecting with Booking service. We are appalled and disappointed with Host's behaviour. Especially since we paid over $1200 for our stay. Extremely disappointed.

Beautiful place with panoramic views of the mountains. The hot tub is perfect to come back to after a day on the snow. Overall would stay here again it was beautiful.

Beautifully designed inside but felt a little uneasy with how many mirrors were facing the bed in the main bedroom and also with having another place above we could hear them stomping around throughout the night.

The location is great but I'm afraid our experience staying at this property was the worst we have ever had!

We run accommodations ourselves and are avid travellers, this experience was one out of the box! We booked for three nights as part of a family holiday. On the first night we had an extra child stay with us, due to flight changes, this amounted to a total of six hours. The next morning we received a message from the host to say she'd been viewing activity on her security camera and told us we had to leave and threatened to call the police to have us evicted. We called the police ourselves and the council, they were completely relaxed with the situation and said not to worry, we were within our rights to stay. For the record the police said they do not get involved in such matters. We thought this was the end of it however the host then proceeded to bombarded us with rude and threatening emails and we felt she was surveilling us the whole time. It was awful. At our expense we ended up leaving early and on further investigation found that the host has been fined for dodgy behaviour in the past https://www.nzherald.co.nz/nz/queenstown-woman-fined-over-reckless-use-of-shipping-containers-as-airbnbs/XSVQYTSSTYA564KNU3XNBJ6OX4/ The actual property itself is okay but the bed in the master is has broken slats and slumps on one side. The bathroom is adequate but a bit tired and damp. Also the interior design is interesting and our kids found the excessive mirrors a bit creepy. The fire place and spa are nice extras. There are plenty of other places to stay in Queenstown, I would recommend people look elsewhere.

Great spot with an amazing view. Such a wonderful place to stay and relax

This house was a beautiful peaceful home base for exploring the area. The view is really lovely. The spa also helps you to relax.