Breakfast was fine, staff member Iqra was exceptionally helpful and kind.

1. Despite being told that some foods could be ordered for in-room dining round the clock, when I wanted to order something for breakfast around 5.30 am I was told that it couldn’t be done. 2. Reception staff did not have change for 5k at checkout.

It’s an excellent hotel ,clean and nice with a little higher prices,breakfast was good.Mr Hamza a good host for breakfast,he keeps everything in order and asks again and again if something is needed for. Overall great experience and service.

I loved the room, the reception team was very accommodating they gave us a nice suite and restaurant managers Iqra and Hamza were amazing at their service, would highly recommend this Hotel.

The environment

Professionalism and hospitality of staff especially miss Iqra.

The staff were very friendly. I don't remember any of hotel in my experience who does extend the breakfast buffet unto 12 noon. but they are exceptional's ..Iqra was the girl who was the attended in the buffet and she was as flexible as you want. over all excellent experience.

Cleanliness was good. Breakfast was good.

The centralised air-conditioning system is very poor. Could not sleep well. This hotel is not suitable for stay idurong summers.

It was nice and comfortable

Ac not strong enough

Clean rooms and good-natured staff. Breakfast as always was great.

This was my third stay in the hotel. The room this time had a weird smell whenever AC and exhaust were off. I do wish they offered better views of outside from the rooms. Room windows are covered.

I traveled from Dubai for business conference and mostly I stayed in Serena in the past. Since their suits were booked, I chose Regalia Hotel due to its reviews. I was entertained very well by Fareed and Umair at front desk. Also Hamza ( rest manager ), Omar at the restaurant took very good care of my special needs in gym. There was some issue with my billing address that Saira sorted out. She still has to send me updated invoice on company’s name but that’s ok. Lastly, Asad was brilliant as well. Overall a fantastic stay and I certainly rate this Hotel at par to Serena’s standards ( if not more ). Good job team!

Nothing, all was brilliant.

location and staff

Overall service at hotel and restaurant is very good and totally recommended. Especially thanks to Hamza and team for personalised catering at the restaurant

Nothing.

Great location on G-6, close to landmarks and main routes. good security. Staff really helpful and will do anything to make your stay more enjoyable. their drivers are particularly good, taking away the hassle of airport transfers and local travel.

nothing really!

Staff was very friendly, helpful, specially kitchen staff -- keep it up. Main course were very good. Keep it up!

Internet service was really bad. Like really really bad. For someone whose work is dependent on that, it was pretty poor. I had to use my phone's 4g all the time.

Perfect place to stay

Didn’t take

Dinners/lunch were of worst quality 👎👎

Although it is a 3-star rated hotel, the room comfort and their amenities are just as good as a 5-star hotel. The buffet breakfast was extremely good and the services in the restaurant too.

Each time we come back to the hotel at the end of the day, nobody from the reception greets us although the counter has no other guests. This could be improved.

clean and good as usual.