La ubicación y lo amplio de la recámara

No tenían secadora de cabello a pesar que según si tenía , se pidió una y tardó un día en darnos una , las camas y las almohadas nada confortables, le falta poco dé mantenimiento o bien no son las fotos conforme a lo real

El mar....

Televisión e Internet

Servicio, atención personal, instalaciones

Todo bien

We had a master suite overlooking the ocean, it was beautiful and very spacious. It had a fully equipped kitchen, spacious dining room with nice dining room table and chairs, and a good size living room with an extra wide sleeper sofa that had a trundle underneath. It had a separate bedroom with two queen beds which were nice and comfortable. There was a TV in the living room and in the bedroom, unfortunately neither worked. The one in the living room only had volume on the Spanish channels. The English channels either made a loud hum or were silent. There is a door going into the bathroom straight from the bedroom. The bathroom was large, there was a door on a small toilet room so people could use the bathroom area even if someone was using the toilet. The water pressure in the shower was amazing! This master suite was the most beautiful room and with the best ocean view I had ever stayed in! They have their own private beach and it is so close to the ocean. The view is breathtaking!

I asked the front desk about the TV's not working. Maintenance was sent to the room but because there was volume on some channels, he left. The exercise room was under construction, so I was unable to use it. The hot tub was fairly warm but not hot. The jets in the hot tub were working but did not create bubbles as a hot tub should. I was disappointed because I mainly booked the room because I needed to use the gym facilities and wanted a good hot tub. The pool was nice but it was pretty cold. Regardless, I had a very nice stay here and definitely would stay here again!!!

Location of the hotel only

Rooms was too old and different from the pictures, bathroom was broken handles, hot tube not working, restaurant was awful, not enough pool chairs, this is a 3 star hotel max, tv not working, A/C broken... i was in room 206

It felt comfortable with a beautiful setting and friendly staff.

We were very pleased with the setting and a functional fridge.

The stove top didn't work so we wasted money on eggs we couldn't cook. There was no toaster until we asked nor a security safe. Hot water was not always available.

Had lots of little pools available.

Not a beach front location where kids can just walk in the beach. NO PARKING! If you use the dishes provided you must clean them or you'll be charged. Food not included in stay.