Todo estuvo impecable. La pileta hermosa, muy tranquilo, la habitación espaciosa, las camas muy cómodas. Iban a cantar al Restaurant del hotel unos chicos que cantaban hermoso!

Nada negativo para decir

Nice, big and stylish room. Very clean inside the room. Lovely balcony, nice bath, very quiet, the girl who checked us in was very friendly. It has the potential to be a good hotel, but it needs to be managed better.

Air conditioning needs cleaning and room was always too hot. Asked for a fan, but they said no. Breakfast was a bit crap and so many flies. Needs a good clean. Staff at breakfast were miserable.

The staff were so lovely and couldn’t do enough for you. The lady (believe she was the manager) who helped us move due to leaking air con was amazing, she upgraded us due to this! She was so welcoming and really made our stay! The hotel is clean and has a lovely restaurant, the monkeys are entertaining to watch

Nothing everything was great

Nous avons apprécié la chambre , la gentillesse du personnel et les soirées musicales. Pour le petit déjeuner, qualité moyenne et des défauts fréquents dans le réapprovisionnement. Certaines nuits, nous étions gênés par le bruit occasionné par un bar jouxtant notre chambre dans la ruelle en contre bas.

Le petit déjeuner peut être amélioré ainsi que l'accueil au bateau. Entretenir la voie piétonne qui relie le ponton à l'hôtel afin de faire rouler sa valise d'un bout à l'autre.

Stay away from this Hotel. I was robbed of $500 dollars from the hotel room safe box. When I tried to open the safe box it said error that means my code was incorrect but I’m sure my code was correct because I always use the same code and I tried until it locked out. I informed the hotel staff and they came to my room and opened it with a master code. When it was opened I counted the money and I had $500 dollars less. I went to talk with the staff and the manager and they didn’t do anything and said I needed to go to the Police station in Ao Nang. I couldn’t go because it was the last night of my trip and I had a dinner reservation at 5:30pm and needed to leave the next day. So be careful and another very important thing don’t eat the food from this hotel. My girlfriend and I were sick for 2 days with food poisoning. We were vomiting a lot with severe diarrhea. I never felt this in my life. We were in the bed for the first day and couldn’t do anything. This hotel ruined my trip. Thank God it was the last stop.

Nada, el hotel necesita mantenimiento urgente, el calor es muy fuerte en Railey y nuestro cuarto asignado no tenía aire acondicionado con buena potencia, a lo que decidimos pedir apoyo a la recepción y la persona responsable nos acomodó en otra habitación que mejoró un poco la calidad del aire acondicionado pero no por mucho; la verdad es que no lo recomiendo hay mejores opciones al rededor.

Honestamente nada además de tener el aire acondicionado en malas condiciones, el personal no es nada amable, (raro de las personas en Tailandia) cero cordiales, el desayuno es malo, no es buena opción, en mi caso la pasé mal, menos mal solo estuve ahí 2 noches.

Just as pictured, really nice villas with big balcony’s. Nice location close to ever everything but felt private

All perfect.

/

Lo que más me gusto fue el tamaño de la habitación y el desayuno

The property was spotless and the bed was extremely comfortable. Loved the pool set up - the design made it feel very private. The greenery and lights throughout the property were beautiful. Also enjoyed the water station down the hall from our room as well as the included thermoses to refill.

The monkeys coming into the pool area interrupted our lounge time, but not sure how much the resort can do to prevent that. Just a part of life on Railay Beach!

Everything and the manager is amazing. We loved the terrain, the location and the rooms so much! It is easy to walk and near shops and restaurants, Also our favorite beach (Ao Phra Nang Beach) is near!

Nothing

The bedroom was fantastic, with a huge bed and excellent shower

The monkeys were particularly evident as I nearly had clothes stolen by them from the balcony, the first notice we were given of the monkeys was after we had checked in and it was a passing comment

The room was very spacious. There are water refill station on every floor. The pool is easily accessible. The breakfast was very good with a good variety of options. Good location too.

The check in time is a bit late compared to other hotels.

Great location, clean room and wildlife to observe

The monkeys are out of control haha, they jumped on our balcony and threw our clothes into the pool 😂

I had a room with pool access which was great. The pool was amazing, the bed was huge and comfortable. It was conveniently located. The breakfast was pretty good. All in all it was near perfect.

The only issue in my room was that the ceiling near the AC was kind of mouldy/blistering and it didn't really look too good.

Really nice hotel rooms and great staff! We liked the restaurant at the hotel and they have live music every night which is really great. Location is walking distance from west Railay beach where we spent most of our time.

The monkeys coming onto our balcony was a bit distressing and they can open the doors to the rooms. Monkeys are all over Railay beach though so I don’t think this was specific to the hotel.

Big room, quiet and calm, great staff.

The mosquitoes were annoyingly very present during our stay and our air-cond was leaking water during our stay.

The room was very big and the bed was really comfy The patio was amazing Nice and clean pool Very good location as it was just 5-6' walking to all restaurants and bars in Railay west side and also to the beach Very kind and helpful staff

Poor breakfast, limited choices in European food We found cockroaches twice in the room

The beds are very comfortable and everything is very well thought out - beach towels in every room, tumblers for cold water, it’s the small details that make this place so good!!

The breakfast runs out and there are very limited options after 9:30am even though it’s until 10:30am

Water cooler available to guests, comfortable beds - great all round!

I loved the leisurely atmosphere at the property. Helpful staff

Fab hotel, loved how you could watch the monkeys from our balcony. Really good location and value for money!

location, free water dispenser, and the live music at the hotel restaurant

multiple wild monkeys broke into my room, TWICE. At first I thought I left the balcony door unlocked, but I realized this was not the case the SECOND time they broke in. They chewed up my passport and ransacked all my belongings looking for food. They ripped through some of my clothes/souvenirs/MONEY, and took my thyroid medication which I NEED to live (please SEE PICTURES). These monkeys know how to thug open the LOCKED sliding doors! (I know this because I opened the LOCKED sliding balcony door myself by tugging on it and only after this I noticed the smeared monkey hands on the sliding door below me). The worst part was that when I told the staff about it they looked at me like I was just a stupid tourist that doesn't know how to lock doors. TERRIBLE customer service to say the least. They didn't bother to ask me exactly what the issue was and simply switched us rooms. It sure as hell won't be funny when you come back to your room and you discover the monkeys have taken/ruined your camera/cash/passport. It is also worth mentioning the wild monkeys use the hotel pool as their own, have sex in it/ejaculate in it, pee in it, etc. DO NOT STAY HERE, IT IS NOT SAFE ! last detail, the rooms are very dark and lights in the room do not fix this I was in Thailand 3 wks and this was the most expensive and the WORST stay of them all.

Very convenient to the highlights of a Railay stay.

The staff is overwhelmed by the short term nature of most stays. They need a few more people to help the existing staff with room turnover.