Everyone is nice. Everything is nice.

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This Ryokan is great with two amazing outdoor and cave hot bath. Very quiet, peaceful. Our room is very spacious with a private hot bath and little garden. I liked everything of this ryokan except only complain is the toilet has a smell. But, good thing is toilet is far desperate with the other rooms, no big issue with the smell. Only when you are using the toilet. ^^; Our family had good time relax here!

Really good, nice to have your own "pool" in connection to your room. And it was amazing food, both dinner and breakfast.

The view is perfect and the privacy is extremely . The staff are friendly.

We stayed in "Japanese Style Room with Private Bathroom" and had a private small onsen in our room. It was incredible and 100% worth it. Everything was perfect: - the large size of the room - the onsen (both private and public); the public onsens are split into male and female and both have an outside onsen and a cave onsen which is amazing - the food (both dinner and breakfast) is great and a lot - and ofc the super friendly staff Can't recommend this place enough. This was one of the best experiences we had during our long stay in Japan.

great location and private hot bath inside and outside. great service and staff. great food as well. it’s quite an experience. I would go back again.

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Traditional tatami rooms good for big family. Kaiseki dinners were delicious and very good service too. Fantastic outdoor onsens. Free coffee and teas in the common lounge. A 5 min drive to the Kurokawa onsen.

Some decorations in the lounge are a bit dated and might be good to refresh with new hanging frames etc.

The ryokan has a slightly contemporary feel to it - meals are served in the restaurant area, albeit each group has its own room. There is also a cosy coffee lounge/library where guests can relax outside their rooms. Our room (there were 4 of us) had 2 single beds and 2 futons in the living area. We had an indoor hot spring bath and one on an outdoor terrace, which was lovely. The public bath was great and included a cave bath. The food was excellent. Breakfast, unsurprisingly, is Japanese, which can be a bit of a challenge to those for whom sashimi at 8am would not be their first choice. Staff were unfailingly polite and helpful. The ryokan is about 5 mins by car from Kurokawa Onsen.

Nothing really.

superb dinner.

nothing.

staff really nice. Food have only japanese food and good taste.

private onsen in room quite small.

clean, spacious, value for money

location not quite near the actual osen resorts area

Food are very delicious. Staff are polite and helpful. A few staff can communicate well in English and the others are willing to try, good. Room is comfortable

Room is a bit too light in the early morning while still sleeping. No double shading in the Japanese type windows.

Everything was good, especially hot springs

Onsen in the room was perfect! Loved the breakfast in a private room. I'm used to having it in the room itself at other ryoukan, but this was great too. The staff were really accommodating with the pick up time from Kurokawa onsen visitor centre, really thankful for that as it would have been a hell of a walk by foot!

The yikata in the room smelled strange.. like it hasn't been aired in a while.

Extraordinary place! We had a wonderful time , highly recommended