Location Cleanliness Excellent staff

Bed a bit uncomfortable Bed post interfered with tv if watching in bed About 2-3 minutes waiting for hot water from sink , low pressure.

It was our 1st visit to Heywood Spa and celebrated our wedding anniversary. It was clean comfortable and we had a couples massage in the spa which was excellent. We will definitely stay here again in the future.

There was nothing we disliked.

Designer interior. Very friendly & helpful staff. Absolutely gorgeous food in the restaurant too.

The Spa area was too chilly and tiles to the sides of the pool were very dirty/grubby

Excellent 👌

We have just spent 6 nights at Heywood Spa Hotel, which was our second visit after our initial trip to Tenby in March 2022. The hotel is in a great location, about a mile (20 min walk) from the town so ample parking and far enough away from the crowds. There is a lovely indoor pool with indoor and outdoor hot tubs. Spa treatments are also offered. Breakfast is very good with good variety of continental and hot options plus juices and tea/coffee. We had an executive room, these are spacious with a lovely patio or balcony area. The staff are all lovely, special mention to Mandy on reception who was extremely friendly and helpful, always greeting us with a smile and interest in our day and providing excellent advice on walks, excursions etc. Ask her about the lovely Bosherston Ponds/coastal path walk!

The mattresses are well used and the double bed consists of two singles locked together and covered with a topper, which ordinarily would be fine but due to the dips in the single mattresses, there is a ridge in the centre of the bed and dips on either side. There is also not enough storage; one small wardrobe and a couple of shelves, fine for a night or 2 but not enough for longer stays. Massage advertised as 45 mins but was only 35. Outdoor hot tub needs more regular cleaning; residue in the water.

The pool and spa

Hotel very convenient to Tenby. Room very clean and comfortable. All staff very friendly, helpful. Food and facilities excellent.

Staff were friendly, Facilities were great, lovely spa and pool where you booked a timeslot so was less busy which was really nice. Gluten free bread catered for with the breakfast.

The one size fits all robes and slippers were too small for me and too big for my girlfriend. I'd rather have not had them in the room. The TV wasn't a smart TV so could only watch basic channels, for the executive suite I'd have expected at least this as a minimum. The extra large double bed was 2x single beds pushed together so had an annoying lump in the middle. Breakfast felt like it was a chore for the staff to make you items off the menu, full English including 1 bacon, 1 sausage, 1 egg, 1 of everything where it would have been better to ask what exactly you'd like. They also had GF bread which was a bonus.