Reasonable price, friendly pleasant staff, excellent city centre location close to shops, restaurants, castle, rugby grounds.

The lifts were out of order, although we were informed of this beforehand & given the option of free cancellation. Efforts were also made to accommodate us on a lower floor. Decor & fixtures a little tired & could do with modernising.

the location is great

the rooms are very worn and tired

The rooms were really beautiful and large. The location was also top as well as the breakfast. We would highly recommend the Hotel.

Hmmm... maybe just one thing: the carpets. I would have preferred laminate or even better parquet as it was - just a little - "dusty" and smelled a bit old fashioned. But this is just our impression. The Hotel is really great at all!

Great location , excellent breakfast.

Decoration a little bit tired!

Location 2nd to none, stone's throw from Principality stadium, could check in early, room good size.

Not enough bar staff

Not a lot. I booked based on an experience of the 'old' Angel of 30 years ago when I used to stay quite often but the institution has fallen into disrepair is in need of a massive refurb and the breakfast felt somewhere between an old folks home and a transport cafe. The staff tried their best but are fighting a losing battle.

Everything

The location was super, just what we wanted, we didn’t have breakfast as we are not breakfast eaters, but it smelled nice. The room was very comfortable. The only thing was, it was difficult to draw the curtains, as we are a bit short😂

Somewhere to put our toiletries in the bathroom.

The historic features, location, staff.

Some aspects are in need of refurbishment eg paintwork, tiling

Top locatie..oude grandeur het hotel heeft een ziel! Ontbijt zeer lekker en restaurant ruime keuze

De liften oud en onveilig.(er was er eentje stuk tijdens mijn verblijf)

Top locatie

Liften niet veilig en te klein

Location

Needs updating

Loved the central location of the hotel and the staff were very helpful

Staff seemed to flounder with regards supplying bar food when the kitchen appeared to run out of gas

Near the Principality Stadium

Grand foyer and great location.

Can't pre book parking

Great location opposite the castle. Striking entrance. Friendly helpfil receptionist

Very tired decor especially in bedroom - we had first floor room facing road at the back so not very glamorous but to be expected for the very reasonable price

The room was clean and the bed was comfortable.

I arrived on a Thursday at 10:30pm after a long 15-hour day at work. They refused me a drink at the bar, saying that the bar was closed. They would not even allow me one to take to my room. With no vending machine, I had to make do with tap water to drink.

Location, pleasant staff

No stool by vanity mirror, radiators not working (room was not very cold though), hotel a bit dated (like most big hotels) but not an issue

Great view of Cardiff castle, everything was walking distance and I slept so peacefully, would 100% come again 😄

I noticed a few stains on the pillows, marks on wall and the worst part was that’s we had no hand wash to use in the bathroom!

Location, large room

An issue with our reservation and the manner in which it was handled by a member of staff was poor and her attitude was accusatory.

proximity to Principality Stadium

the room was hot

Rooms very absolutely spotless , great attention to detail and beds made perfectly. bathrooms were also exceptionally clean and perfect. location was great and staff very very friendly. Beds very comfortable

Nothing it was all fab

Room was excellent good breakfast. Good location, Clean room with excellent wifi.

Hotel is a bit dated.

The staff were great and always receptive. The place was very clean. The whole place is about to undergo a well deserved redevelopment. I have not been there for about 20 years and it has changed little. The beds were very comfortable too.

The food although served with aplome and grace were really basic pub food from back in the day. A little overpriced for what I guess are frozen offerings, I apologize if they were not but that how they came across.

Great location, main attractions on walking distance.

Toilet flushing mechanism was defective. Flushed manually.

Very comfy bed. Excellent breakfast.

No iron in room.

Breakfast but had 2 pay 30pound Park car then asked 2 move it has half the carpark was booked

Car park 30pound 2 Park

Location superb

Not 'welsh' enough.