Location wise it is the best place to stay with cheap price with breakfast included. Breakfast was ok.

Cleaning and hygiene. Had requested for bed sheet change and emptying the bin but wasn't when we came back in the evening. After complaining they send someone and get the bin changed, tidy up the bed but the room was not cleaned and bed sheet were not changed. We only request to change bed sheet in one bed where my little girl made some mesh but it wasn't changed. Staff were friendly and well behaving. Overall stay was good.

The free breakfast in the morning was the highlight of the trip it is a central location and the staff were excellent.

There was noise from the concert finished

Went down for food and restaurant was closed two days in a row. The complementary breakfast only had cereal there was no one to assist or get a hot breakfast from. Manager was drinking the coffee and had his dog in eating area. The power in the room kept going out and the wifi doesn’t work at all. Pretty disappointed.

Very tired property.

it's in the good location

should provide with security after hours to check around as other guest who stay in the property was wandering and keep knocking on others room.

Room was standard. Breakfast was good. Staff excellent

Nothing

Good location and pleasant surprise that breakfast was included, but had to leave before breakfast was served. Arrived quite late at night and there were still staff to check us in and show us to our room, which was appreciated.

It was all good

Bar and staff were fantastic for dinner and breakfast. Location is perfect. Room was very clean.

The toilet in Room 13 leaks water over the bathroom floor continuously as well as a sewerage smell. The double shower is great but the right hand shower head is blocked and mists water from it so can't be used. Rather large crack in the bathroom wall.

I don't think I could fault anything, it was comfortable and super clean. It was in a great location with a shopping centre just down the road. It was great value for money

The only thing I can think of is that it should have a lock on the inside of the rooms just so you know you can lock it and if you have kids they can't get out.

It was ok staff where really friendly breakfast was yummy.

Room was way too bright at 5.00am in the morning due to a very big skylight.

The food was delicious

the size of the room and the comfortable beds

shower was dirty, kettle stale water in it, not enough milk, nothing in the fridge! just water.

There wasn't much to like. It's fine for 1 night just to sleep, but even then, the experience isn't great

This is extremely overpriced for what you get. The rooms are awful, beds uncomfortable and the bathroom is very grungy. The window was broken so the person who was smoking outside our room made whole room smell. People were revving their cars in the carpark outside our room at 12am, then at 4am we woke up to people slamming the hotel guest door next to our room. Was not a pleasant stay at all and was glad it was just for 1 night, otherwise I would have been asking for a refund.

Great staff, customer service. Room was spacious and well appointed. Great value, would recommend this place

Our room was part of a hotel complex but not above the bar area so the noise was only minor. Access to the room was up two sets of stairs so not the best for those with mobility issues. Our booking included breakfast which was a good factor and the food in their bistro was delicious. The location was very central and there was complementary parking. The staff were very nice.

There was a little noise from the bar area but not annoying and it stopped quite early.

Great location Staff were all lovely, friendly and helpful Clean room Great breakfast

Couldn't fault anything

Breakfast was amazing - well cooked and big plate of food Thank you to chef 👋

Breakfast was great!

Clean

Won’t have lower flooor again to noisy

Great location and nice full breakfast

Shower was a bit all over the place.

It's a lovely hotel..as my son and myself were only staying one night and travelling back to Perth the next afternoon we just needed a comfortable room for the night..we got that and enjoyed the best catch up in a long time..we love Bunbury and will definitely return..being in a familiar hotel is a plus and the staff are great

Well, when you stay in a hotel with a bar you expect a bit of noise and we weren't disappointed 😂 however the room was well insulated from noise and we slept well...thankyou..see you next time

Location was handy

Smells like a pub, noise from outside, Need to fix lock on external door to rooms so it automatically locks, bathroom had an odd smell

Location was great with walking distance to shops. The big breakie was absolutely amazing and well worth it. Having access to a microwave in the communial hallway was also great for the times when the bistro was closed.

That there was Ceaser salad on the menu and they were no longer serving it.

Breakfast was good and included in the stay. Bar was good selection and events happening each night.

Better beds ours sank in the middle.

The beds.

Great Breakfast

Stairs

food services were very good