Best hotel ever, parking, good rooms, nice friendly staff, perfect breakfast, cafe the hotel territory, good prices.

No working TV, no drinking water & no soap

Everything! just an amazing place! excellent value for money, amazing facilities, friendly staff, a brilliant restaurant and a really homely cozy vibe in a good location. Mega impressed! one of the best hotels I’ve ever stayed in!

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Great staff and facilities. Very comfortable bed

We couldn't stay longer

I had a perfect British breakfast. Location is good if you are coming from South shore of the lake which makes it so easy to find. You just go straight in the main road and easily find.

It was raining that night and water falling from an eave was hitting some metal stuff and making some noise. But my overall impression is perfect though.

weak internet

Very, very helpful staff, comfortable room and delicious breakfast! They arranged my transport from Bishkek to Karakol via Burana Tower and Skazka Canyon as I requested and let me leave my luggage safely with them while I went on a 3 day hike into the mountains with a small backpack.

Great place, good restaurant too Friendly staff

The lobby is very impressive and the whole downstairs area is nice. There is easy access to the restaurant. They also have a rest area - sort of a living room - where one can chill. The personnel was generally nice and spoke English.

There is certain room for improvement. The breakfast was a bit disorganised, sweet and savoury food was laying without any order or indication. You take a pie and have no idea if it’s with plum, cottage cheese or meat. The breakfast also wasn’t served that often. After the watermelon plate was empty it was not filled again (we were there for 30 min out of 2h breakfast time). The rooms have a bit of Soviet design to them, especially the bathroom. Room ventilation is not great. We also had a twin rather than a double room which was sad. There are water pressure problems, and the amount of hot water per room was limited by the boiler size. Data protection was a bit weak, we had to fill in a form and a passport copy was taken, however later I saw a passport copy laying on the counter when none of the receptionists was around.

nice place, you feels like in Europe small hotels; clean, warm and comfortable room very good breakfast; nice caffe/restaurant in hotel amazing staff thank you very much!

a singleroom with a view of toktogul very good..We have met nice people in an alternative bar. Nus and Maren..you have to see.. great canyons and a nice tour to issyk kul...

The staff were amazing, very friendly and helpful. They didn’t speak that much english, but they did everything to help us in all we needed. The breakfast was pretty good.

Great all-round environment - perfect convenience in every respect. Would recommend to all.

simple but clean, with white linen and towels

Everything..... especially the very kind, hospitable and friendly hotel owner and staff !

No comment

The staff was very rude, especially lady staff, Possibly to Indian customers

The staff was very rude, especially lady staff

The staff was very rude, especially lady staff

Comfortable booking :)