Nada no respondieron a mi inconformidad por qué no respetaron mi reserva día antes de mi llegada, simplemente No habia lugar y no fueron atentos. Gracias pésima decisión.

No respetan ni actualizan información y No respetar las reservas. Q se hacen por medio de esta plataforma, Nunca más con este chico.

El desayuno malo, la ubicación muy buena...

El aseo de los baños, la atención,

La limpieza ,la atención.

Todo estuvo bien

La amabilidad del personal de recepción.

La falta de aseo en la habitación. No se caminaba de toallas ni de dispensó jabón ni papel higiénico. Una máquina de afeitar desechable estuvo en la ducha desde la llegada haya la salida, mostrando el desinterés por la higiene del espacio. No hubo desayuno incluido ( no se cumple con el horario establecido por ellos mismos).

Sin ventanas

La Ubicación y la atención del personal

El aseo en el baño habían pelos y jabones usados encima de la ducha

Hice mi reserva con anticipación y al llegar me dicen que no hay habitaciones disponibles, que falta de seriedad con los consumidores. Personal grosero, no brindan ningún tipo de solución, solo alegan que no es su culpa.

The view

Far fron a 4 stars,,, more like a 1 1/2 star. Had to eat my meals of my bed because didn t have a table or chair. Shower had no water pressure. No microwave no coffee machine and airconditioning unit barely could keep up because was too small for the room. No daily house keeping had same towels sheets for 3 days . The internet conection was on and off was ok half of rhe time. I was never asked if i needed anything. When i checked in gave me a basic room with no view with was not what was my reservation. Manager kept contradicting me that i didnt deserve a better room because of the reduced genius price. Finaly got a room with a view that i reserved online and not a closet like room that got for the first night. BECAUSE I HAVE THE PRIVELEGE TO PAY A SPECIAL REDUCED PRICE DOESNT MEAN I DESERVE LESS . Hotel is not as advertised. Beware if you have genious privileges because you wont be recognized as such.

:)

:(

I almost missed my flight because there was no receptionist (couldn't find anybody) at 4am to let me out of the property

Breakfast

facilities

Good breakfast. Nice facilities.

Care on some maintenance details.

Location

Is a garage the check-in , not security at door...really a garage never i saw it in 20 hotels in Colombia ...it can not be 2** never 3*** 4**** is a joke?

Good value for money

Wifi wasn't working but in the ground floor

Cheap, comfortable, breakfast included nice

Not so clean - big stains on our sheets and location is only good if you come for sports things

The location for the feria de Cali was excellent, the staff were very friendly, breakfast was delicious

Wi-FI never worked, the black out was transparent so everybody who walked through the hall could look inside. The room was very dark it didn't have an outside window. The sink was damaged