La ubicación,las instalaciones

La alberca aun que no la pude usar.. me dijeron que estaba nuy bn.. la atención de recepción muyy bn, la atención de la mesera perfecto, la atención de toda la gente super bn,

Nos alzamos una cucaracha en el baño, no tenía cortina la regadera, no había cobillas , llamamos a pedir unas el desayuno no era totalmente preparado ahí.

Ubicación, trato

Almohadas y colchón no cómodo

Overall good stay!

Make sure to ask for Pool towels in advance I took my own and regretted it because there was no space for us around the pool so I used my towel in artificial grass and now it’s trash it was super super dirty from the wet floor

All the Staff are very friendly. Excellent location. Good a/c in the bedroom. Roomy suites. Excellent price.

Difficult to contact front desk by phone. Bad restaurant service, and don't clean the tables after customers leave. No coffee maker in the rooms.

location is close to where we congregate

terrible WiFi and it was booked for 4 people yet we only had 2 towels. also I had one price when I reserved and different when I arrived

Excelente en general

It has a good parking lot, just that.

they had to changed us to another room because our bed had HAIRS on them and one of the bed didn’t change the sheets, the bathroom had also hair and the soap with pubic hair! DISGUSTING! The room had some peanuts on the floor and the table, they didn’t bother to clean it. And the new room they moved us had a horrible smell coming from the sink.

Space, the staff was great, really kind and helpful.

The fridge had something's from the person's staying before, in the bathroom there was some used soap and the bath courtain was riped, old and dirty. The microwave was missing.

the pool was about the best part

towels and blankets had holes. internet wouldn’t reach our room and toilet wouldn’t flush. the night before we left our key stopped working

The pool is amazing for kids with warm water and a roof. Rooms are clean and staff friendly and very helpful.

The Wifi was not working the first day and night.

the clean rooms, the location and it was a very good price for the stay

the shower had a leak that went out to the wall and the towels were quite worn

It is really nice and the staff are very welcoming and helpful

it was a little bit outdated and needs a little love in the rooms

No remote for the TV,Bedside lamps didn't work,was forced to take a suite for only one person. Asked for a 1 AM wake up call to make it to airport for a 6 AM flight, wake up call did not happen.

Luis is very nice and helpful..food is good

Hot Water for the shower was not working