Breakfast is good. Baths are good. Ameites can be improved.

Dinner can be improved as the food was prepared predinner time, it is abit cold.

Room condition was superb. Also dinner was very delicious !

The bath inside the room was little hot though.

The room - including the incredible view and en suite onsen - was absolutely incredible and perfect for me and my teenage daughters. But the food… for me, that was the highlight. The breakfast and dinner included in our stay was out of this world and a beautiful way to experience Hokkaido — our first time there. The service was fantastic, start to finish — we always felt welcome and cared for. I read about this hotel in The NY Times, and it delivered, 100 percent. Highly recommend, 10/10!

private hot spring and out door big onsen wonderful meals

Excellent room design with private onsen. Meals are nicely presented and delicious.

None

The hotel is very new. It is a combination of modern state of the art facilities with traditional onsen. Staff are very nice.

i was sooo happy with my one night experience in this hotel , we took the free shuttle bus from Sapporo station to the hotel and it was relaxing and great , the staff were welcome and so nice with us especially one of the front desk staff ( a guy who was very kind and friendly , speaking english so well and was helping us a lot with everything especially with finding the best way to go back to Sapporo then to the airport for our flight ) , the room was amazing and big , the view was great too and it was well equipped with everything you need for your stay there , we tried the full body massage too and it was done perfectly and the highlight for me was the dinner and breakfast experience since we can not eat meat as muslims they prepare a full course Japanese seafood cuisine and it was the best way to try the Japanese food there , we got a complimentary Japanese dessert also , the hotel is near to many attractions in the area and it was walkable , there was a store in the hotel if u need something but also there is a grocery store nearby . Definitely worth the visit and if you are in Sapporo .

you need to contact the property to reserve a seat for the shuttle bus even though its free of charge , also its a one hour ride to the hotel from Sapporo and the shuttle bus just comes once in the day , i wish they can schedule it more than once or has a route to the airport directly .

My friends and I loved the food served, that is both dinner and breakfast. The meals and the arrangements are superb.

We had a room for four people. The hot spring tub in the room seems a little bit small for us. We could only do foot bath (ashiyu) together. And for sure, the public hot spring is spacious and modern.