Service

I didn’t really like the stairs but that is just me because I have bad legs

We were greeted by friendly staff. There was ample parking. The hotel was clean and tidy. Within walking distance of the village shops.

It was a brelient place to stay

There's nothing it better than that place around Northamptonshire.

Very polite and kind, hard working staff, went out of their way to help every guest, even carrying bags, and talking about the town, the right meaning of hospitality. Very large room at the back, not too much noise, very clean everywhere internally.. Much better then the photos. Which is usually the opposite, most hotels have fake old photos, but this hotel was very clean indeed. Thank you to the staff.

The red carpets i don't like, red is an angry colour that causes stress to some people, but not everyone. I didn't like the town, not a lot going on, even though it has a big history, but it's middle of no where. Very few shops but better than many little towns for that, i just really didn't like the town, and that's just my opinion. You might really like it. But this really is a good place to stay, one of the better places, I've found around the UK and especially the Kettering & Northampton area.

The size if the room really big ( 5) the room was very clean. The staff very pleasant.

The single bed in big room was a bit hard but that's personal choice.

The staff were excellent

Just the noise round the area but can’t be helped and how warm it was

only good point was the loction was suitable for where i needed to work

Firstly bed was very uncomfortable and loud traffic outside. No double glazing I was lying in bed and felt something bite my leg. I realized there was blood on the duvet. After further investigation i noticed bed bugs. I collected one in a mug and took it to reception. He promptly changed my room and apologized but id imagine if there is an infestation in one room then they are likely to be elsewhere in the hotel. I slept very poorly because of this and i had a very important meeting the following .day. To add to things the bed in the new room was very wobbly and i felt like it was going to collapse and it was freezing cold in the room. After returning home i have had to put all my clothes in the garden bagged up and disinfect all my suitcase and wash bags as bed bugs can hitch a ride on clothing and suitcases. I have had to wash everything on a 60c wash to try and eliminate them and have ruined some clothes in the process that are not suitable for such a high temperature. I have periodically moved items of clothing to the freezer at great expense as i had to remove all food to make room. I feel i have done everything i can to avoid bringing them home with me but live in fear that a rogue bed bug may have come home with me and i will now have an infestation of my own on my hands. Overall this situation has cost me in ruined clothing,wasted food and terrible anxiety. Not to mention the loss of blood and bites to my leg.

Dirty. Last people's stuff in the room. Tiny. Tv didn't work. Old and decrepid