Location and food

Facilities a bit tired and in need of refresh

Location was great

When we walked into the room the bed wasn’t mad, and if it was it wasn’t made very well. We had to go in and make the bed. Toilet wasn’t flushed from pervious use.

As a great place to stay close to where we needed to go on Sunday. Breakfast was really good.

We had a small issue when come to check in. Some one with similar surname had cancelled there booking but cancelled ors instead but problem got resolved

Very noisy didn't get much sleep Would not stay again

The room was exactly what we needed. Most of the staff were friendly and helpful.

Two members of staff were I don't want to say rude but patronising firstly I was told there definitely was no booking they were fully booked up. Then another member of staff arrived to take my details and payment but no explanation about the mixup just a slight apology for the wait. I didn't realise in filling in the details it would be an inquisition I didn't know my friends car registration I tried to explain he wouldn't be staying but she demanded to know it and looked at me like I was an imbecile because I couldn't even tell her the make of a car that doesn't belong to me. She then asked for ID which I didn't have as I'd stayed here previously and wasn't asked and I had assumed I wouldn't need one as I believe most hotel policy is only to ask for ID if payment in cash which I wasn't eventually she begrudgingly put through my card and gave me my room key.

The staff were really friendly and helpful, the evening meal was excellent

The room temperature was a bit erratic, and the bed wasn't particularly comfortable, as I stay in a lot of hotels due to my job. This was something that stood out for me as a problem.

The room I stayed in was absolutely excellent and more like a 3 star Hotel, this has been upgraded since my last visit and was very well fitted out with a spacious Walk - In Shower it also had a Bath, a couch, chair, a dressing table, tv etc, the usual tea and coffee making facilities fantastic!

I only stayed the one night as was only a short working trip, the evening meal was good, also the breakfast however, there seems to be an inconsistancy with the evening meal times, the details on their web page indicated final orders for food is at 9.30pm, but I was told by staff it was 7.45 to 8pm, I don't know if this is just early in the week, the hotel needs to clarify this, I thought i would have to get a take away from one of the local food establishements on the site.

The food was excellent

Bedroom was dirty, bed was broken and shower didn't work properly