We only stay for a night but staff is very friendly, the room was big and comfortable, food in restaurant is good (better than a much fancier hotel we stay in later) and price is good.

Not a lot of shower pressure (which is an issue for me because of my hair) and the location is a bit noisy, but we were able to sleep just fine. We stayed in the 4th floor and there's no elevators. So people with mobility issues should request rooms in the first floor. We had a huge baggage with us because we were staying a long time in Tanzania and climbing Kilimanjaro which required hiking equipment and winter clothes. One of the staff insisted in carrying it all the way up there, and I was filling really guilty about it.

Staff were so supportive in many ways. The restaurant, breakfast and dinner were great! The a/c in our room worked well. View from our room patio. Pool looked good but we didn't use it.

We were on the 4th floor without an elevator.

Nothing.

Booked a triple deluxe room and was given a pokey twin room. Again with no wifi. Flyscreens were ripped and mosquitoes affected sleep. Bedding was not complete. The room was a disaster.

Je suis resté 5 nuits pour visiter des amis Tanzanien résidant très proche de l’hôtel. L’hôtel est parfaitement situé pour qui souhaite être proche du centre. Cette proximité implique des bruits de circulation en journée. Reste calme la nuit Le staff est particulièrement attentif et bienveillant. Les chambres sont confortables. La literie excellente. Le ménage est quotidien et soigneux. Le linge de toilettes est changé chaque fois qu'on le demande. J'avais demandé une chambre au calme et avec vue. Cette demande a été respecté. La piscine est sans prétention mais sympa et appréciée. L’hôtel reste bruyant de par sa conception. En haute saison cela peut être dérangeant. Il n'y a pas d'ascenseur. Ce serait un plus. Pas gênant pour moi. Loin des Resorts " A l'Occidentale", cet hôtel est authentique, la clientèle est variée, Locale, pour Affaire, ou touristique. l'ambiance courtoise. Les opportunités d'améliorations que je suggère : rénover le mobilier qui a bien vécu, revoir l'éclairage de la chambre vraiment démodé.

Rien. Conforme à la description faite.

Staff

Doors close loudly so you hear others coming and going early and late.

Friendly, helpful staff. Big bed.

Food a bit slow to arrive.

Spacious family suite at good price.

Noisy from street at night. Bad smell in bathroom. Unbelievely ineffective service in the restaurant at the dinner buffet. Had to ask for glasses maybe 10 times. A lot of food were empty and was not refilled.

Strong wifi

We stayed there before and after the safari and if I hadn't already paid we would never have returned! Our first room was a rooftop room for 4 people, but there were no pillows or bedside lamps for two of the beds and an unfinished kitchen and shabby furniture. But most of all, there was so much noise from the street - even though we were on the 4th floor - that we couldn't sleep. The windows could not close completely. Therefore, we emphatically asked for quiet rooms for the next night, which they promised us. We got two rooms, one of which was just below the rooftop room and with the same noise due to bad windows. In addition, a continuous noise from a machine from the hotel itself, noisy from 01 am to 06 am. The second room we got was completely without windows, but here too we could hear the noise from the hotel machine (perhaps the aircom system) so much that we couldn't sleep here either. When we complained to the reception, they promised to turn off the machine but it didn't happen. In addition, these rooms also had shabby furniture and electrical cords hanging from the wall. The breakfast was far from home-made, and when we ate in the hotel's restaurant on the last evening, my adult son became ill from their signature burger. First and only time one of us got sick from food on our 14 day trip in Tanzania. Overall. Find another hotel.