Didn’t have breakfast

First room although on the ground floor was to small especially having a wheelchair,but was moved to a bigger room the next day,staff are brilliant.

Didn’t have breakfast

We had a great stay. Room very clean. Great location. Bed was really comfortable and the barman Simon was really nice and friendly. Great price. No complaints. Will definitely stay again.

No complaints from us x

Central to everything we like doing in Southport

Nothing, they are doing work so expect a bit of noise but it never bothered us

Breakfast plentiful Good location Easy parking Easy checkin

Tiny single room Way too hot, 2 turned off radiators in tiny room and window open a crack but still stifling Single bed for child And finally 2 adult bed bugs!

room and breakfast very good but parking very poor

no parking

great location

Dated room, hole in wall, stains on ceiling, peeling paint.

Great staff , super location , spacious room

Not their fault, but the hotel is surrounded by scaffolding and is being renovated and so the car parking is limited

Great value for money and location was good

They did not close the doors at the end of the corridor when the music was on and we were on the ground floor

Breakfast was very good with a selection of hot and cold dishes.

Nothing.

Location

The room was dirty the roof leaked carpet in that location was wet mouldy

We had some one banging a being rude and nasty to other person same level room as us and it put us off

Location

Upon arrival we had to hunt down a staff member as no one was available, even after waiting a considerable time. When they arrived their indifference was shocking. All the time I could not get over the overwhelming stench of damp and decay. Instead I let the Britannia group keep my prepaid cash and checked in to the much better Vincent hotel, a short distance down Lord Street, with excellent staff and facilities and without the smell of lingering death. You deserve better, life is too short.

The bed was comfy

Took us 3 goes to get into the room cause all the room doors are old and faulty, so had to keep going back to reception, The shower was cracked at the top of the pipe, the net curtains were held up by string. Wasent very keen on having to pay for parking in the hotel car park. Or pay £7 for internet when in most hotels you get an hour free then you have to pay for it. Its a beautiful hotel, the rooms just need a bit of TLC. Thankyou

Size of room and bed

Very old and dingy, not much natural light

property very dated but took me back to my childhood holidays

we were put in a family room which was very comfortable bathroom had a bath/jacuzzi which did not work which was very disappointing (needs to be ripped out and modernised

Great location. Receptionist so friendly and accommodating.

It is under renovation so car park was in chaos.

Cheap hotel

Staff were asleep through the night, when went to desk had to wake them up which took some loud HELLOS. I do not have issue with other nationalities however they were unable to understand whe asking for bottle of water, when I asked if they could give me a bottle or cup water for people who were involved in rtc outside the hotel in the morning which I assisted with when witnessed it in early hours of the morning. Took some time to wake them up as well one was asleep on couch other asleep behind front desk.

Brilliant breakfast and nice 🍺

Nothing

very nostalgic hotel needs owners with drive and ambition to bring back to its former glory!

faulty door locks

The room was poor no natural light but you only get what you pay for. The Breakfast was excellent and Evening Dinner was Good

The Room and its location