Excellent room and location.

Nothing. Everything was great.

Very good spacious room. Very helpful staff

A little further out of town than we would have liked.

Reception staff, especially Stephanie were very welcoming, helpful in providing information and arranging transport when needed, especially as were travelling with a baby . The staff serving breakfast were very efficient, pleasant and went out of their way to be helpful.

room cleaned everyday with detail, room was very spacious, staff very helpful and friendly, nice breakfast

n/a

Everything, location, room, view, breakfast, staff

Nothing I didnt like

It was very clean and comfortable, everyone is kind and helpful. Best experience in Palermo!!! Thank you so much!

Everything was perfect!

Location was not so good,the staff's english is very poor. But they was very kind to our requirements. Breakfast was not so good but ONOFRIO was (the waiter) :) overall was good.loved it.

Clealness

very clean and wonderful service

location near where I needed to be

Lovely place.

Nothing

location, breakfast, the kindness and professionality of one concierge, the beauty and atmosphere of the hotel

the unprofessionalism of another concierge, the noise from our room overlooking via della Libertà that on saturday is very noisy

Nice hotel located at the Girardino Inglese. The airport bus stop was just 5 minutes walk from the hotel. We got a quiet room overlooking the garden, and there was a little gym upstairs. We had to order breakfast caused by covid rules - and it was excellent. Very friendly staff. Additionally, Palermo was a nice surprise!

The bed was made up funny the second day, or not made up at all.

The location is very good

The room and the bed could have been better. The breakfast was just ok.

location and quality

A beautiful little gem with lots of attention to detail. Very friendly staff. The room we got was really spacious. We were lucky and got a room with view to the "Giardino Inglese" (so very quiet). A/C worked well, too. The beds were big and comfortable. The interiour of room and hotel in general was full of cute details. The location is not super central (20 min walk to what I would consider the city center). However, bus stop super close. Also a few very nice restaurants and a nice ice cream parlor basically just around the corner.

Breakfast. Quality/taste was completely fine. Assuming due to Corona we had to order a day in advance (incl. specific time) and breakfast would be served at a table of your choice. So far so good. However we never got completely what we got - something was missing or something else arrived. Which is not a big problem as well. But time management really has room for improvement. We always had to wait for 20-25 minutes after our indicated time to get the first things . Lucklily we were never in a hurry but it was a bit disappointing.

The hotel is absolutely beautiful with lovely clean rooms,welcoming staff and the city centre is around 20min walk.We would definitely recommend this hotel to anyone that wants to be close to centre but far from the noisy streets.

Nothing to dislike.We loved our stay!