Gentillesse du personnel et propreté de l établissement.

Alles

Nichts

The restaurant Amadeo was quite nice for dinner.

- الخدمة الاحترافية والودية للموظفين. - الغرف النظيفة والمريحة مع تجهيزات ممتازة. - الهدوء والاسترخاء في المكان.

All good

Location

No air conditioner

I liked big breakfast, beach, room and position

I would have liked to see more smiles from the staff, feeling was we were not welcome. I would have liked to have more info during check-in about the city. Facilities were not ready (gym, spa etc).

Nothing. Most amenities weren’t open. Dayclub music played 24Hrs. They checked us into a used room. Then second room had medication from the previous occupants. There was hair everywhere, minibar was want replenished. Was the worst experience I’ve had in a very long time. I was supposed to stay 7 days and checked out after one

See above

Everything was perfect.I will choose this place again the next time i will decide to go in Vlore

Loved it, everything was perfect. The room was clean and cozy and the staff was very helpful. Would totally recommend, it was 10/10.

Very nice location at the south border of Vlore, in a district made of 4 hotels of high standing on the boardwalk and a beach club in front. Bedrooms have a stunning sea view and are of good size. Most of the personnel is overall quite young and nice, showing a good face of Albanian hospitality, doing their best to help, but probably lacking a bit of "professional hotel coaching". Rooms were clean and housekeeping always available at any time to refresh the room. Overall hotel is nice and pleasant, probably one of the nicest of Vlore when looking around.

Sorry to say that putting 5 stars on the hotel front or "luxury" is not enough. Hotel is certainly a good 4 stars but cannot be recognised as a 5 stars resort (I guess ANTA Albanian Tourism Agency have different local criteria's?). Seems a Manager commented that rooms are equipped as a 5 stars therefore can be qualified, don't act. We were in a "suite" and it was clearly missing tissues, bathrobes, space to put clothes for a week and only 6 hangers available in the closet. We had constantly to ask for new shower gel everyday, and toilet paper as only one roll in the room for a week. Moreover of the room amenities, a 5 stars hotel is made of several top services: Hotel has NO swimming pool (coming soon since 3 years...), no Spa (coming soon), no roof top bar as announced at the entrance (coming soon) and a car park for 6 cars where they put 12. They nicely provide you with a card to access some sundeck chairs on a beach 100 meters away from the hotel, but you will have to help yourself with finding a chair not in the (polluted) sea water or taking care of your towels. Alternative is to go to the beach club pool in front of the hotel. it will cost you 1000 Lenk per person (10 Eur) per day for a sundeck chair. Better coming early in the morning if you want a good location and prefer chairs with a parasol you can move around to obtain some shadow. Last but not least, you feel like at the "canteen" when you take breakfast in the morning. They only clean tables while everybody's away and the two girls managing the room have taken their own breakfast... So don't come late if you want a clean table and not eating in the middle of other's detritus. Orange juice (like all juices available) are filled in the machine with industrial bottle juices, yaourts are not in a fridge but at room temperature (like milk), no "hot chocolate", almost no choice of tea (and not in closed bags), no fruit salad.

Everything was so comfortable and near. The staff was si polite and helpful in every our request. I’m

The staff was exellent.

The noise from road, Chrystal resort.

The rooms are comfortable, everything is brand new and you have a nice view onto the sea.

Breakfast was cold every morning Rooms are not sound proof... We could hear alot from the room next door as well as music from the resort across the street Mini Bar is very overpriced Lots of building is still going on, so the pool, gym and Spa are not yet open

Clean comfortable beach facilities great friendly staff all over the hotel ( special thanks to Jenny In reception for being so helpful and kind in helping my family with all information needed) and thanks to all restaurant staff specially Klajdi

Nothing all is good and hope all other facilities will be working on my next visit

Wonderful staff, great restaurant. This is a top hotel with all the amenities you could want. I stayed in 301 and 302. Both had lovely balconies overlooking the sea. Their private beach is a bit of a walk but it's such a lovely hotel. Easy parking underground. Excellent breakfast.

Very nice and comfortable room. Balcony bath tub was fantastic!

All good

Nothong

incredible, we really enjoyed our trip there !

Very comfortable room, the staff were delightful, breakfast was plenty and delicious and the restaurant very good.

The swimming pool and gym are not ready yet anticipated next year and it is quite a hike from town. Plus check out time was confusing on Booking 12:00, reception 11:30 cleaning staff 11:00.