Experience

Nothing much to like

The rooms were all in bad condition. Really unexpected! Seems like very old rooms or no one has stayed there for some time. Floors very dusty and hair everywhere. I took the broom and swept the room myself. Bedsheets were bitten by the sides. By rats or bedbugs, no idea! Bathroom had a very pungent foul smell, which is why they sprayed the whole room with a terrible air freshener. Really suffocating. No towels given at first. Soaps and shampoo were given in tiny little bottles, enough to wash your hands! Coffee and tea powder provided, but no kettle. No water bottles provided. Only their own drinking water. Breakfast was not what I expected. Idli was too soggy. Food were cooked in a hurry, probably.

Not applicable

Room comfortable

Good rooms. Spacious rooms.

Not much cleanliness. Staff was not proactive.

Only regret

Not clean like lodge

Staffs behaviour. They are directly telling that they won't care if booking is made through booking.com...

1)The hotel staff told his receptionist to book this booking as walk-in booking in Tamil language, thinking we don’t know the language. Although I only book using booking .com from years. They are fraud. 2) After temple darshan, when we called for food . they told its already closed at 10 pm.. although at check in time they told its 10:30 pm closing time. then told us to get Zomato Swiggy food. when we got from food from outside, they told outside food not allowed. and when we told the receptionist told to get swift food and we have recording, they changed story stating we can eat outside food. we have the entire recording later when we reached the hotel and asked for 4 plates to eat food, they told give 400 rs for plate later when we told call the manager, they told they will give plate. the staff was trying to mint money at night by doing incorrect demands. 3)morning during check out , they harassed us by saying hanger is missing. we told them to check our bags

NA

The Hotel is built by a well known personality with vision and he spent good sum of money but presently managed by some unprofessional set of people. They do not understand the meaning of hospitality. Untrained clumsy looking staff added to the misery to guest. Please ask the owners to change the management asap. in my opinion such poorly managed hotels should not be engaged on your platform. It is not a worn out hotel with 70 rooms. I am afraid the hotel will be ruined if the same management continues for some more time.