Clean and comfortable accommodation in an excellent location. Quality inclusions and extra touches e.g. tea and coffee provided, ample soaps/shampoos etc. and Access to pool and spa, very close to beach. Underground car park for 2 cars. Short walk to cafes and restaurants. the perfect place for a few restful days.

Nothing

Everything was wonderfully set up for a family. The kitchen was excellent, bedrooms perfect. The bathrooms were amazing. There is a great family friendly pub right across the road and the beach is a 2 min walk. And we got to see the whales maing their migration. It was amazing.

Nothing at all.

Location, size of apartment

This is NOT Peppers! Which means no daily cleaning, bed making, clean towels or any other Peppers services! The private ownership was not clear when I booked, and the owner immediately dismissed my concern and desire for daily cleaning when I realised the situation on the day of arrival and queried her, saying it was “silly”. The owner has made it clearer since my stay (by updating the title) which proves I was justified in my complaint. Unfortunately, I had no genuine apology for her rudeness or direct acknowledgment that my concern was valid, and my experience and the first day of our trip was negatively impacted because of our interaction with her. I will book via Peppers directly in the future.

We checked in at night which made it harder to find the lock box. Photos with the email would be helpful (there are photos like these in the handbook in the property)

It ticked all boxes & was the best Salt Kingscliff accommodation option by far!!

The unit was really spacious and comfortable. Alot of thought had gone into making our stay special, for example a beach bag was supplied for towels and water bottles. The pool area was just gorgeous and amenities were great. Couldn’t fault the management of our stay, thank you 😊

The pool area is really lovely and everyone does tend to keep the sound down and respect each others time and space. Access to the beach is fantastic and we ate our way down the line of restaurants at Peppers over and over during our stay. Great food and the nearby gym was pricey, however it makes you feel good and added use of the Mg pool, ice baths and showers etc once you are done makes it more value for money. The jeweller - soul and ice was a superb man who spent a great amount of time talking to us about gems and jewellery, whilst showing off some stones he had. Great experience and fantastic jewellery by the jeweler himself.

The cleanliness of the apartment could have been better. There was a broken glass on the kitchen bench, lip balm in a bedrooms carpet on arrival and just the overall cleanliness of mirrors, tiles etc could be improved for the owners who are paying for this service. The air con to the main room was ducted and as normal ducting goes into bedrooms, it was lacking a little on the hotter days. There was a tower fan to use but the noise of that for my partner kept him awake - ceiling fans would solve this issue, however I understand that comes at a cost. Cabs in the area are a long wait and the service is different, but hey it's a relaxed place so it kind of makes sense. We couldn't access the under ground parking due to height - 2.3m but the parking outside was quiet and safe (just didn't know that on the way down and was a bit stressed about where the jet ski would be safely kept and we took kayaks as well.)

The location was perfect for a young family. Parking is so close to the room, the pool is just outside and the beach and playground are only a short walk away. The room was quite spacious and the beds were very comfortable. Also, the extra things like the beach towels and beach toys were very much appreciated. We will definitely be back!!!