Personnel très accueillant, petit déjeuner de grande qualité, plage située juste devant l’hôtel!

Alles neu, topqualität beim Frühstück. Zimmerupgrate kostenlos. Parken kostenlos mit valetservice Sehr freundliches Personal.

Alles war super

Absolutely stunning hotel - brilliant breakfast selection, good quality food available throughout the day, clean, staff are extremely helpful, lovely selection of indoor and outdoor pools, secure private car park underground

Location in Rethymno was good. However we preferred the vibe of Chania to Rethymno

Die Lage des Hotels ist super, über die Promenade kann man schön in die Altstadt schlendern und mit dem Mietwagen gehts wiederum schnell auf die Autobahn um den Rest der Insel zu erkunden. Das Design und die Ausstattung des Hotels sind stilvoll, einheitlich, modern und wunderschön. Pool und Strand laden mit bequemen Liegen zum Sonnen und verweilen ein! Beide Locations sind sehr sauber und gepflegt. Das kulinarische Angebot im Hotel legt einen hohen Standard vor. Wir wurden nicht einen Tag enttäuscht. Das Buffet am Morgen und Abend ist frisch und sehr lecker, hier findet wirklich jeder etwas! Auch die Getränkeauswahl lässt nicht zu wünschen übrig. Die regionale Wein und Bierauswahl hat uns besonders gut gefallen und die Cocktails waren von äußerst guter Qualität. Einen Besuch im Spa würden wir auch empfehlen, das Preis-Leistungsverhältnis hier ist unschlagbar. Katerina berät super und findet für jeden das richtige Angebot. Definitiv waren die 2 Stunden ein Highlight unserer Reise! Das Herz und die Seele des Hotels ist aber das Personal, wirklich alle waren freundlich, offen, locker und zuvorkommend- man hat sich immer bestens aufgehoben gefühlt!

Hier kommt jetzt das Meckern auf ganz, ganz hohem Niveau: der Einweg-Schuhlöffel. Geht leider super schnell kaputt und ist auch nicht so nachhaltig gedacht.

For our honeymoon, we went for the maisonette and will not be downgrading next time we stay. It was absolutely phenomenal. Valet parking was included, great coffee maker in the room, a hot tub on our balcony, exceptional beach chairs, and a breakfast buffet to feed royalty. We loved every minute of our stay and even bought bottles of the bodywash/shampoo because it was so nice.

There was nothing about our stay that we were unhappy with. Everything was top-notch. The nespresso machine in the room even had Starbucks brand pods. This may not seem like a big deal, but when it comes to cutting costs in hospitality, the amenities are usually the first to take a hit. Sticking with high-quality soaps, coffees, and linens kept the experience above expectations. We are 100% satisfied customers.

Very nice and beautiful hotel. Location is good as well and just 1min to the beach (sunbeds are also offered by the hotel and pretty nice) and restaurants near by. We totally enjoyed our stay and highly recommend this place :) perfect for a relaxing holiday and if you rent a car or scooter there a several day trips to explore crete

Everything was perfect!! :)

Hotel muy actual y lujoso. Personal muy amable. Desayuno excelente. Piscina privada temperatura excelente

Camas no muy comodas y gestion domotica a mejorar. Aire acondicionado ruidoso y siempre activo. Spa bueno, muy buena recepcionista pero con poco personal de masajes y hoario poco adecuado: deberian alargar horario por la tarde

The most amazing thing about this hotel is that everyone performs his/her duties at an exceptionally professional level, making the guest feel at the top of the comfort. The staff's willingness to assist at every moment is especially valuable, no matter what it is, welcoming at the entrance, parking your car for you, touring inside and around the hotel, suggesting perfect places to visit (our special appreciation to Nikitas who gave us wonderful recommendations about picturesque places and restaurants!). All of our requests, such as extension of jacuzzi time in the room, extra supplies for the room, etc. were fulfilled immediately and in the best way. Great bar, rich breakfast, secure garage, spa - everything meets and even exceeds expectations of the 5-star service level.

Great location , right on the beach. Brand spanking new hotel. Facilities great. Staff were fantastic. So friendly & accommodating.

Lack of shelving in the rooms. Plenty of hanging space but could do with some shelving. Small thing.

Modernité et design Propreté

Salle de sport trop petite Chambre standard donnent sur la route - bruyant

We liked everything! Excellent staff! Great breakfast (amazing selection). You get the beach, the pools and the quiet part of the town. The downtown is 40 min by walking and it was not an issue for us as we love walking.

Fabulous hotel! Very new and modern. Extremely comfortable sun beds at the pool/ beach and the service is absolutely great! Breakfast was also very good, with enough food to choose from! They offer valet parking, which is also very nice!

Our room was located above the kitchen, so there was quite a lot of noise from sorting cutlery and dishes late at night and very early in the morning.

The hotel is exceptional. Every little detail is very well thought out. The rooms are modern, clean, comfortable and beautiful. The food is delicious. The bar is fully stocked. The staff are excellent, very engaging, helpful and knowledgeable. Perfect score all around here.

Nothing.

The location is amazing, and very friendly staff .

The spa needs some work, worst massage I ever got( and overpriced for the quality of service). House keeping needs some work, the rooms werent very clean . The bathroom leaked water, we changed rooms and there was still some leakage.

One of the best hotels i have ever stayed in - both the hotel facilities and the staff were amazing! Big thanks for hotel staff for making our stay as relaxing and worry-free as possible, management is doing a great job with staff training. Also Spa is worth noting - booked a massage 3 times with 3 different therapists, all three visits were great. Thanks Nautilux, will definitely reccomend to friends abd family!

Great location, very modern and contemporary design throughout. Free Valet on-site parking. The spa and inside pool was great. Very nice rooms, large and very modern, all controlled with hand motions and a central tablet on the wall.

When I asked reception to bring the car round, I was waiting for about 10 minutes, then went down the ramp to see the guy and he didn’t even know I was waiting for my car. The breakfast was a little basic; nice but lacking some items.

The hotel facility is excellent, the modern setup of the room, the lighting system of the rooms is using new technology. The food during breakfast and dinner was great

The staff is super friendly and kind. We loved the beach and the hotel.

Sometimes it was hard to find free sunbeds because people leave their towels there early in the morning to "reserve" them.

Outstanding hotel with modern and nicely designed facilties, very professional/friendly team and great organization. We were upgraded to a duplex (they call it Maisonette) and that was a blast: 60m2 , 2 floors, 2 bathrooms, 2 terraces and a big jacuzzi with sea view...we loved it!

Nothing

Everything! Prime location, beach directly accessible, 2 great outdoor pools, very clean and incredibly friendly staff.

amazing hotel, beautiful modern design, direct access to beach, super pools, chill music, friendly personel (sometimes maybe even too much), delicious food

Outstanding service level, personal attention and Willingness to help in every thing. The staff was very pleasent and proffesional. The hotel was clean, modern and well maintained, the room was very comfort and well designed The dinning room was Professionally managed, all the meals were Delicious and varied, and with Amazing service from the staff

Add more tanning beds around the pool and beach Enrich the lunch menu with more variety of dishes

- There is a beach connected right on the hotel with comfy loungers and bean bags. Many of the other big hotels on the same strip require you to cross a busy road. - The staff working there are lovely, always asking how you are and having chats with you. - Our balcony would have plenty of sun throughout the day (some of the more expensive swim up rooms would only catch the sun in the pool area with the sun loungers being in the shade) - Free coffee provided in the room - Lots of extras in the room incl. toothbrush and toothpaste, sewing kit, shoe shine etc.

- There was a problem with the electrics on our first evening resulting in all of the lights in our room coming on 5 separate occasions when we were sleeping. The reception apologised but felt as a 5 star hotel more could have been done. - We paid a little more for a sea view room, I would call it a side sea view / pool view and wouldn’t bother spending more money on this. - No conditioner provided in the room, only shampoo - No menu option for the breakfast, all buffet style - Either need to pay for a taxi or walk 30 mins to get to the old town centre and some of the nicer restaurants cannot be reached by foot unless you want to walk an hour - Gym is really small and you need to sign up to go beforehand which felt a bit limiting

The staff were really kind and accommodating The massage and facial at the spa were amazing

Small room. Poor closet storage. Open plan bathroom so no privacy when using it. Not great value of money for the price paid for the room.

For many years I was the CEO and director general of a large international tour company. Working with the best 5* hotels (The hotel did not know about me). Me and my beloved family of 5 just came back from a 5 night stay at Nautilux and this is definitely one of the best hotels I’ve seen. The following are my highlights: 1. Location: This is by far the best 5* hotel in Crete that is within a beautiful town (Rethymno). There are other great hotels in Crete but not as close to town. 2. The rooms. We booked a executive suite with hot tub, which was amazing!! the kids (all grownups) had a patio room with Jacuzzi, a huge room and they were all very happy as well. 3. Breakfast is very good. 4. The pool and the private beach are amazing! 5. Service and staff: highly attentive service from the whole team- kind, smiling and caring. 6. Bottom line: 10 out of 10 in all categories. Thanks Nautilux team for an amazing stay.

absolutely nothing:)

Amazing location, room, and services

Great Hotel ,with good services. Staff is very proffessional and kind