Superb hotel for that quiet getaway. Superb landscaping around heated outdoor pools and hot tubs.

Wonderful location to spend our Anniversary long weekend - heated main pool, two heated hot tubs, many pool area bars, and spacious, very clean and recently refurbished rooms with balcony, chairs and table. Would definitely stay there again, especially for a special occasion.

Very nice staff. Nice views.. large room. One of best burgers I’ve ever had.

The hotel and property were very nice. The rooms are large. The staff was friendly.

Our second year staying here for our anniversary. The staff is very friendly and professional. Aidia at the Boyu bar was very helpful and always put her customers first. Love the beautiful location of the hotel. Enjoyed the pools and the Djay. Golfing choices are excellent as well. We will be back next year.

Oh wow, where to start! First of all…this Hilton Head Omni is a big NO!! When we checked in, we had to switch rooms, THREE TIMES!! Weeks in advance, we had prepaid for a partial ocean view for the week. What they gave us was a joke, overlooking 3/4 view of the cars in the parking lot, below…and a 1/4 view of the ocean. Second room was the same, mostly parking lot views with cars below, and small ocean view…BUT we were not able to stay in that room either, because, upon entering, the whole room smelled like someone had been in there with diarrhea. It reeked!! We had to get out and move all our luggage, AGAIN!! The THIRD room overlooked the courtyard and pool, but again the partial ocean view was largely obstructed by a huge, tall, sprawling live oak tree, right in the middle of the view to the ocean. We were not going to move again, to a fourth room, so we stayed, despite not getting the view we had paid for. Upon entering the third room, I also took several pictures of a dirty, brown substance that was smeared on the bathroom door, the bathroom light switch, and the wall. After packing our luggage at the end of our stay, I decided to take one last quick look in the drawers, to make sure we hadn’t forgotten anything, before the bellman wheeled everything out. I opened the drawer beneath the TV, and a huge cockroach was scurrying back and forth in the drawer!! Yes, I took pictures, and yes, I showed the front desk and told her how unpleasant our whole stay had been!!

The gym was very small; however,the thermostat was set at 68 degrees and it was 80 degrees in the gym.. air conditioning not working in gym. Upon checking in the hotel.. the desk stated he would provide us a ticket for a free lunch on the day we checked in. We arrived at 6:00 pm .. a false promise.. The beach chairs and umbrella are advertised at $25. It actually costed $44.00.

We had a good stay, however property feels old and in need of updating. Pool and sauna area had deteriorating surfaces and more than expected leaves floating around in pools. Finally resort attempts charged for the entire stay even though it was booked and paid for months earlier. This error took almost the entire stay to correct with the same card having several charges placed and removed until correct amount wast requested (at checkout)