Nice hotel with a private beach, very close to everything. The front door service and employees are very professional and polite. However, the front office was not as impressive, which proved to me that the special discount and room upgrade I was supposed to receive were just gimmicks. I never argue about my benefits; I usually say thanks and learn my lesson about whether I want to return to that hotel or look for something better. They should educate their service staff about the facilities and what is available there. I asked an attendant at the pool bar if they had coffee shops around the pool to order sandwiches or snacks, and he assured me they did not, and that I needed to go back to the main restaurant area. Later, I found out that they actually have two places at the pool where you can sit down and order snacks and sandwiches. LOL

Excellent friendly staff

Amazing service staff, very distinguished friendly service. Namely, Raggy and Mohammed at the pool bar, Hussein and Abdel Hamid at the beach service, Mahmoud and Gamil at the restaurant, all the staff was amazing.

Perfect of everything

Pretty out dated..No good places to dine.

Amazing Stay

Fantastic

Really liked the staff and facilities

terrible pillows The rest was nice

BEAUTIFUL SETTING, VERY NICE STAFF

I loved it there, even though it was a short stay, reception and staff were friendly amd the room was always clean and tidy. The private beach was wonderful as well.

The visit was nice in general, the place is nice, services is nice it could be better like the bathroom wasn't wiped once in 3 nights, it was clean not wiped unless ask. Dinner doesnt have much of variety, ywt they responded to do a request for dessert which we appreciate. Generally they miss small things like some food was leftover and lemon was not covered. Just small things that makes them better. Over all it was nicem

Big facility with multiple options enjoying swimming activities between different pools, lagoons, etc… loved the gym as well for a good start to the day

The property and the rooms were absolutely beautiful. I wish the pool would have stayed open later as it always closed around 5pm. We arrived on the evening of my daughter's birthday and the manager at the restaurant through together a beautiful cake. The staff goes out of their way to make your stay great!!!

Excellent accommodation and variety of food - stay away of the HOOKA place at the food court

Fabulous stay. People were extremely helpful and attendtive. Beautiful grounds. Great food. Excellent stay. Absolutely no complaints!!

Great hotel for families with young kids. Quite and safe. We were upgraded to a sea view room. The food in the buffet was excellent and varied each night. The staff from the reception to the gardeners went above and beyond to ensure our stay was pleasant. We will definitely be back to El Gouna and Movenpick.

clean , convenient.

Great place to stay. Highly recommended

Outstanding. Great staff who go above and beyond. Food was amazing.

Loved the stay. Shame about the taxi prices once youre in. You feel trapped. Taxi drivers more than happy to take you anywhere for 10 dollars. Hotel charge you 20 for a taxi miminum

Beach and landscape are incredable

Great location in El Gouna. Hotel offers scuba diving and kite surfing, both are very good. Pool area is nice. Fixed price tuk tuk to the rest of El Gouna. Good breakfast buffet. Recommend a room with sea view (high floor). Staff English knowledge is limited.

Location, service, and Being able to kitesurf upfront

Room is good, well furnished food is good the view is amazing hotel is so quiet no activities to do at the hotel, you have to rent a boat for snorkeling or diving or book safari, this is the only activity you can do. number of staff is too little to serve too many guests.

Nice place, big swimming pool, friendly staff, big food variety, safe and secure atmosphere. I recommend for everyone.

We both got sick from this filthy dirty hotel that should get - star. Food is reheated from previous days, dirty hotel unsafe to be inhibited by humans. They should clean disinfect and learn their dummies how to handle food.

It is definitely recommended place for a peaceful and enjoyable vacation

Excellent facility with Amazing staff

Excellent resort from someone who traveled the world in top resorts

excellent location, food and friendly staff in general

The property itself is great but the staff is unfriendly and clearly differentiate between how they treat foreigners vs. Egyptians. We paid for our room in full yet somehow we had the impression of being treated as second-class citizens. Also the housekeeping team talks to you in a way that screams "tip me, tip me". We were not impressed. Probably the only ones who smile at you in this place are *some* of the cooks who serve you food at the open buffet and one of the waitresses. The rest are either too robotic or have an attitude - we never knew why.