The resort and its facilities are well maintained and lots of effort is put by the staff to keep guests happy. The food is great with lots of variety and the access to the beach is beautiful and easy. There was a large Christmas dinner party organised which was fantastic and unique compared to the other days.

The only issue with the property is the bathroom design where you can’t close off the shower door causing water to leak onto the bathroom floor after a shower.

游泳池，有很大的私家沙滩，景色非常美

被褥和设施老旧了些，吃的也很一般

It fits my purpose

Nothing

Reading some of the reviews we were really worried about this hotel but in the end there was very little to worry about. The food exceeded all our expectations!!! We were in awe of what the Chefs & their staff prepared for every meal. There is just so much food that if you are a picky eater you will find something to eat. Dinner was served around the pool which was lovely & every night there was a different theme. The pizza area at the pool is definitely a winner - not so much for our waistlines though ;-) The staff took a little time to warm up but once they got to know us they were friendly & full of life. The hotel area is really clean & there are always staff cleaning. The pool staff are constantly sweeping, ensuring water isn't lying around & are only too happy to help with loungers, drinks, etc The beach area, which is a about a 400m walk away but after eating what we ate was probably for the best, is amazing!! You can choose numerous areas to lie at, each overlooking a different part of the sea & with a different view. There are plenty of loungers which staff will help you move if needs be. There are is so much beautiful sea life to see if you decide to snorkel around the little "island" There are constant activities happening both at the hotel & on the beach - If you are bored that's on you! The gardens are beautifully maintained & the facilities in the hotel are well maintained. Wifi was freely available in public areas & our rooms which overlooked the pool area all got wifi, not full bars though but enough to work or scroll on social media.

The hotel is a little outdated & does need TLC. We did notice that they have started painting one of the sister hotels next door so hopefully they will be moving over to Bel Air Azur when done there. The rooms & bathrooms need to be remodelled - they are stuck in the 90s with dark furniture, old fashioned curtains & bed covers & yellow walls. The linen & towels can definitely do with replacement. One thing we noticed is that the beach staff don't remove the litter from the sea, although there are nets dotted around. When we picked up the net & scooped out the litter, staff would appear & take over but they never seemed to do this at free will.

I loved the entertaining team and the cleanliness of the facilities. The pool was quite clean. The food quality increased noticeably.

The only downside was the lunch at the pool. The weather was extremely hot to have lunch on the pool. The billiard area requires some improvements and to fix the A/C. Not all bars are active.

Pool was dirty and alcoholic beverages were like they didn't contain alcohol at all.

The dinner buffet was fantastic. The room are large, comfortable, clean and well furnished.

There is no real "beach". The swimming bays are mostly coral reefs leading to very rocky areas that are hard on the feet. Safaga, 30 mins to the south, had sandy beaches. The beach servers are also sparse, which makes ordering drinks a hassle. There is also no elevator. The staff was very helpful in carrying our luggage up and down, but fyi.

The food was nice and the staff weee friendly

The staff are really friendly and willing to help as much as they can especially the hotel manager and the reception team. Their support during my stay and them checking regularly if we have any issues or we need anything was beyond my expectations and really appreciated.

I liked everything.. Food was wonderful and excellent variety buffet. Your job was to enjoy the peaceful environment by the pool.

Staff were very good and always willing to help. Good access to the beach.

Beautiful spot on the Red Sea. Lots of space in pools and beach. Food is all buffet and good. Room was comfortable. Perfect way to relax and end our two week Egypt tour. They were able to arrange for a doctor on site when I needed one.

More ramps for luggage would be good. Tiles around pool are slippery when wet be careful

Everything was OK. The room was clean. The food was OK. The staff was helpful. The beach is fantastic. The pool is very good. The hotel and bathrooms were very clean.

Some chefs didn't respect Egyptians. they treat us like beggars. Water better be in bottles not in dispensers.

Great beach and facilities

staff weren’t hugely friendly, food OK / much better resorts elsewhere - photos make it look incredible

Staff were very nice and helpful Room was very clean bars were many and service were good

Deserts was always below standard in all meals Missing sandy beachs Missing rooms with see veiw

All inclusive with good food and value for money rooms. Staff are helpful. All round pretty good place.

It is a big resort with lots of rooms but no lift. It’s all accessible really and the staff are very helpful but a lift (or lifts?) would be helpful.

Service. Food.

All was super.

Nice area and coral

Bar staff are mean

would like the beach to be biger

good staff quality of food the beach

nothing

The staff was very nice and the hotel was beautiful. I will definitely visit them again

Food was great (specially lunch, most variety) Beach is very nice Check in very smooth Heated pool, which is great Everything is close to each other (room, pool, restaurants, gym)

-The overall vibe (no music for example) but i guess that’s because 95% of the guests are 60+ -The rooms are a little outdated, could use an upgrade

Squash and tennis courts.

Nothing, everything was fine.

Hotel facilities were excellent, spacious rooms, large hotel area, big swimming pool and other facilities like spa, tennis court and etc. Well maintained gardens. Large beach area. Staff is nice, though they dont speak English so well, they speak Dutch and German Hotel is in a good location, uber is available pretty much always. Room furniture are bit older, but it adds to the vibe of the hotel. During our visit more than 90% of the occupants were retired tourists from Eastern European countries and the Netherlands

The buffet could improve interms of the taste of the desserts