The staff was very friendly and helpful. My room was clean and had a couch and coffee table in addition to the desk. The shower was great with good water pressure. Their breakfast is not the usual cheap breakfast with just muffins and cereal. They have both of those items but also eggs sausage and even a dual waffle maker and more. Had a great stay and would recommend to anyone and would stay with them again.

Needs fridge too small out dated bathroom

Andrew at the front desk went above and beyond to make my stay comfortable and to update me about my benefits as a gold member. He is an outstanding part of your organization! (Give that man a raise!)

When we entered the room there was a very strong musty and Febreeze odor. They were all full and couldn’t switch our room. But the front desk attendant really went out of his way to ionize the room and run big fans for us. It was better but we won’t return there. Breakfast attendant was great!

The receptionist was very helpful. He noticed I had small children with me and he was super kind!

Friendly staff. Great pool.

Decent property, the pool was disconnected from the hotel and in the back of the parking lot. Didn’t feel safe at night. Rooms are small and outdated, but if your not planning on spending a lot of time there they work fine.

Good service thank you

Staff very friendly and professional. Only issue bath towel was full of hairs not sure what happens with cleaner service.

Nice place, good value.

Pool was nice

Comfy room, good breakfast, quiet

The staff was amazing and the rooms were very clean. The breakfast was very basic. We would stay here again anytime.

Room was outdated, the ac made noise as it was on, there were holes in our curtain in which the sun rays shined through in the morning.

The rooms where not what I was expecting they are really run down definitely would recommend a renovation

Would stay here again. Staff was very helpful

I’ve never been treated so nice by staff at a hotel. The staff go out of their way to make you feel comfortable. The hotel itself is a little dated and could use some updates but I saw where it was for sale so I can understand why the current owners don’t want to dump a bunch of money in it. If you just need a quiet place to lay your head while traveling and great staff to meet all your needs, this hotel is it. If you are looking for a 4 star resort, then stay in VOC or Sedona. I will definitely be back!

Other than small rooms, a little outdated & noise as expected in most hotels.. pool was nice & loved the crushed ice & filtered water dispenser. Staff was very friendly. :)

We loved the daily breakfast, tge attendant was friendly and very helpful.

So many things to highlight! First, my family and I would like to thank the front desk staff who went above and beyond during our stay. We sent the hotel a message asking if we could drop off our luggage a few hours before check-in and were told we could. When we arrived to drop off our bags, the front desk (Chastity) said we could actually check in early to one of our two rooms. This was a wonderful surprise, which was very much appreciated since we were traveling with three kids. Later in the evening, front desk attendant, Andrew, assisted in checking us in to our second room. He provided our group with pool towels, extra pillows, and allowed us to hang out in the “breakfast” area to eat our meals with our family. He provided us with coffee and drinks for the kids. We used the pool during our stay and the entire family enjoyed it. The breakfast in the morning was also a delight. We certainly appreciate the hospitality during our one night stay. Highly recommend to anyone who’s traveling with a family.

It was a nice stop over

Ok

All good

The staff was always really welcoming and nice, the hotel super clean and beautiful! I loved the breakfast options, delicious!

Amazing hotel! Very nice and friendly staff! Very clean! Restaurants walking distance. Very good breakfast included.

The room was not clean the hot breakfast consisted of sausage eggs and watered down waffle mix that tasted like it was stale and old when we arrived the guy behind the counter acted like we was bothering his cigarette break and was very unwelcoming staff seamed as if they had better things to do besides help anyone out their towels had holes in them all and all it was a very bad decision to stay at this property and I will not subject myself or my family to their establishment again

I actually booked it before realizing the pool is outdoor. Thunder and lightning prevented us from using the pool but the hotel accommodations and the hot breakfast more than made up for it. I would definitely recommend when visiting Montezuma Castle and Tuzigoot NM or just someplace outside Phoenix going to or returning from Grand Canyon.

Easy on/off interstate location near a few restaurants. Slightly older decor but kept clean. Loved the free bottled water and the gal staffing breakfast was really helpful. Front desk did well juggling multiple people and still making us feel welcome. The location is not walkable to Camp Verde where you’d most likely want a good meal. We have a family of 5 so the suite had enough beds and the queen beds were comfortable. Couch bed sloped toward your head and had the bar dig in your back so not the best. I also wish places would stock 5 towels ahead of time when they know from your reservation that you are 5 people. I dislike always having to ask for that 4th and 5th towel.

The hotel was nice and clean, and the staff was pleasant and helpful (especially the morning breakfast crew!). I only have two small complaints. One is that the smoking area is directly outside the front door, so if you are walking in or out, you walk through smoke (most times I left or returned, there was someone out there smoking). The other is that the shower head was broken and I could not adjust the spray pattern (it came out like 5 darts of water). I was able to still take a shower, but it was not as pleasant as it could have been.

It was an amazing trip and the hotel did a great job

Very Nice for last minute. Extremely Friendly Staff.

The hotel room was big. We found several dead bugs on the bathroom floor. Breakfast was ok. The hotel was very pricey for what it has too offer, not worth the money.