The service was excellent!!! Would definitely stay here again. Ali, Lloyd and Pyramus were excellent hosts.

Ok

Really their staff outstanding specially Caravan restaurant

We felt the following were items with room for improvement at the The Ritz JBR Dubai: The Club lounge wasn't very welcoming and lacked atmosphere. Despite the dress code requirements for the club lounge, in the morning, lunch time and evening there were guests wearing beach or gym wear(sometimes wet clothing). There didn't appear to be enough staff on in the club lounge during busy periods which left tables uncleared and people waiting for drinks etc. On the beach we expected the usual Ritz service but once our sunbeds were made up and we were given cold water in a cooler, no staff came to see if we needed anything for the whole time we were on the beach. Club lounge reception staff were not very welcoming and often didn't look up from their computer screens. (Which is probably why the dress code isn't being monitored and controlled). Our experience as a whole wasn't as expected and as a result we won't be staying there again.

Hotel is an icon , however there are noisy constructions around …beautiful beach side and bar

An oasis in Dubai with a perfection in the art of hospitality

Property is in a decent location in the JBR part of Dubai. The staff is great and I have no complaints with the service. However, the property is a bit dated, especially compared to some of the other luxury properties in the area. We had lounge access with our room and were disappointed. The food was not great and it was always busy. The beds are pretty horrible. It seemed as if the mattress was years old where you could see where people had slept over time. Myself and my wife tried to lay together in the middle of the bed but were laying at an angle at that point. Super uncomfortable. When I’m spending over $1,000 USD per night I would expect that they would at the very least rotate the mattresses. It was also quite loud at the property with people yelling down the hallways and partying outside until way past 12am. All in all we were very disappointed with Ritz Carlton Dubai and left after one night to return to another luxury property in the area. I would not recommend staying here and unfortunately will not be returning to any other Ritz Carlton property after this experience.

Excellent hotel in the Dubai Marina area. Friendly service, great housekeeping. Our maid Kedek has done a great job. A nice beach with plenty of sunbeds. Great ambience. Interior of the rooms might require refurbishing soon. And poorly designed storage space in the room. All in all, an excellent holiday spot away from the. Dubai crowds

Great service and attentive staff. Kids loved the pool, slide and beach. Would recommend to all

Outstanding property, remarkable location, amazing staff. Great place to stay!

Rooms and outside amenities needs improvement, excellent staff Food is ok

Stayed for one week and everything was perfect in anyway, we will definitely be back.

Nice hotel, grounds, food and excellent staff

Very nice

Luxurious setting and impeccable services made this property one of my favorites in Dubai.

Everything was wonderful and courtesy of the staff was outstanding. I would recommend trying the spa, specifically the 3D Collagen facial and ask for Mai, you’re welcomed.

Amazing week in the Ritz-Carlton Dubai. Everything was perfect from arrival in the reception to the service in the restaurants and bars. Would recommend everyone to go to this hotel.

The staff was very welcoming on a daily basis. Service to the room was done expeditiously. Made you feel like family. Great place to stay l. If I could’ve given more than 5 ⭐️I would’ve.

Amazing property!!

Simple amazing

ALL WENT EXCELLENT

Absolutely fantastic hotel- We are frequently in Dubai and this was our first stay here but it Definitely won’t be our last. Every aspect of this hotel Is welcoming. 5 stars

Lovely vacation. Rooms are a little tired but the service makes up for it. Breakfast was excellent.

Everyone one was very accommodating and nice. The place was great

The hotel lacks the final touch. The touch that makes you feel special as a guest. Probably a management problem. We saw unorganised staff sometimes arguing with each other (in a restaurant) and spending more time in groups than attending guests. Typical management and training problem. Areas needs refurbishing.

Fantastic hotel and service is excellent. Great location with an amazing private beach.

An outstanding staff. Attentive.

Simply amazing! We are a family of five, kids ages 1,5 and 7, and found everything to be absolutely perfect for all of us. The food, the room size, (deluxe) the facilities, the pools, service. Simply 10/10 and definitely recommend.

We stayed at the Ritz Carlton Dubai for our first few nights on our first trip to Dubai and we were amazed, thank you! We arrived early on a Thursday morning, way before our check in time and your team looked after us. Not only with a room available straight away but an upgrade also. Our baggage was whisked away to our room. The room was amazing and had a lovely balcony, clearly it is a slightly older property, but everything was amazing, clean, and looking great. We went to the pool to hang out, eat and drink and loved it, it was perfect. The complimentary waters, ice Lollie's and service were incredible. When somewhere just gives these things away, although basic you feel the quality in experience. We dined at the pool for lunch and Tamoka for dinner which was amazing. I left a separate review for them but the dinner and service was impeccable, you should be happy to have them based on site! I can't say enough about our experience and we would absolutely stay here again, recommend it and if not staying, we would dine with you! Thank you for everything your team does! We are very happy with our stay!

This property is so elegant! It also has more than one pool with cabana boys who were so attentive. The restaurants all served good food. Every part of the property was done with attention to detail and was so, so clean. The people who worked there treated my whole family like royalty. I will be back.

Great hotel, excellent service

The facilities at the hotel were better than expected. The room was incredible, the view definitely was impressive. The bathroom layout perfect for a family. The swimming pools were not only spotless, but with the children felt extremely safe as well. I was initially hesitant to book half board, but I am so glad that I did. All the meals were perfect, the kids selection was great too. Kudos to the chefs! The word legendary is used by the Ritz-Carlton for service, and I couldn’t agree more, it definitely was, from the lobby desk, guest services, cleaning team, life guards, waiting staff and all the other employees. We didn’t have to ask for anything, it’s like everyone was always a step ahead and I cannot fault at all. I would definitely recommend staying here, I certainly will the next time I go to Dubai.