Nice and it actually had way more to offer than I thought

There was drug abusers and prostitution on the third floor room 108. The door opened up and we saw someone shooting up. People was hanging out in the hallway. The safety lock was broken the room was dirty and the bathroom door kicked in showing a broken lock.

Never again there. Rude people

Terrible experience

Bathroom lights didn’t work and there was a foul smell when entering

I’m not to stay in the hotel because I missing my airplan

The room was dirty, the carpet felt gross. There was no toilet paper let alone a broken toilet paper holder. The microwave didn't work. No do not disturb sign. Former guests items left in bathroom drawer.

The room looks clean but it is very old and the walls and the kitchen is damage

was not as clean as i expected. Some staff very rude. Would not stay again and would not reccommend to friends and family.

This behavior was unacceptable and made me feel unwelcome at the location. I had a negative experience with the customer service at the hotel. The individual attending to me, a short man with a wrinkled, dirty white shirt, lacked proper customer service skills. This place was FILTHY to the point we had to clean the room ourselves. They need an assessment done or shut down immediately, didn't feel safe as well.

Dirty stinky all of the above

The room was clean; we stayed a week and changed our own sheets. They didn't have housekeepers daily. There was no coffee pot in the room; you have to ask for towels, sheets toilet paper and sheets. It wasn't too bad, the people were friendly. The room is clean and nice. The hall way, elevator not so clean, needed sweeping and vacuum. The bed wasn't comfortable.

Smell in the rooms and lift is unbearable, breakfast is just a coffee and muffins.

Horrible I reserved to have a king size bed. When I got there they told me they only had a queen we went into the room and the room was filthy pillowcase filthy pillows filthy I didn’t even say I left at 12 AM in the morning. The only reason why I was there was because my power was out I’d rather stay in a house with no power going to stay in that filthy hotel that lady who was at the desk had an attitude.

Will never stay here again.

The room was in bad shape, stains on the floor, large red stain on side of the box spring, lamps and plugins did not work, 1/4 roll bathroom tissue on the holder and no extra tissue, grey water pooled in the tub and scummy residue around inside of the tub, window was stuck open a couple of inches with no screen on the outside.

A bit too many young party people that kept up way too much noise until after 3:00 a.m.

There was no toilet paper and glass or cup for drinking, it was very noisy and the staff was very unfriendly, I will never stay here again.

Nasty, floor sticky, bathtub mat filthy, rugs stained...i didn,t stay, I left and waiting on a refund.

The staff, with one exception being the maintenance man, were absolutely terrible, lazy, and unaccommodating. This is the worst place I have stayed in 50 years. There does not appear to be any money put into even the most basic upkeep of this property. It is a disgrace to Extended Stay America and people at the corporate level should make a very quick trip to review this property.

Roach in bed , dust on dresser like visible build up of dust

Under the sink and in the cabinets is disgusting. There are smears and stains on the walls, door, and window. The carpet is stained, sticky, and has an odor. One of the lamps did not work. We only had one roll of toilet paper and had to go down to the front desk to get a new roll. Positives were that the air conditioner and tv worked well, and there were no signs of insects.

It was disgusting and I will never stay there again.

I did not like the staff they were ghetto. Room wasn’t ready. There were absolutely no towels in room. The was dirty. It was the worst hotel experience I ever had. It’s for homeless or truck drivers. Just awful

Double booked the room I was in, maintenance opened the door as I was leaving the shower

The room was good, however, the staff wasn't as friendly as we expected. We tried to get clean towels a couple of days into our stay, but were told, we had to wait a couple of hours after they took our olds ones. This delayed us taking a shower. Then when we got them, they only gave us bath towels. We needed kitchen towels, wash clothes and hand towels. We ere then told we had to wait another hour. Also, there were no dishes or things to cook with. We ask about those and had to wait an hour for those as well. Not a good set up.

The room arrangement is good.

Roaches, none of the bed lamps worked, cabinets were nasty, roaches, no breakfast, horrible staff, the men on staff were rude asf, they still had cards of what is in the room but none of it was there, they said they stopped during Covid, but the cards were still in the room, bath tub had mega lime on the sides of it..

When I called them to get my refund they hang out the phone on horrible service. I don’t recommend it to stay in this places

Appeared to be a nice place, never got the chance to stay. Denied a room,no help to secure another room attendant seemed to be mad at something. Returned home, BAD VACATION.

Clean room, quiet. Staff was professional. Easy access to expressway.

I selected this location as my daughter was moving because of a divorce. We had 3 days to do the move and couldn't use the house for cooking. When I checked in the front doors we locked, and I had to be buzzed in. It was three in the afternoon. That didn't give me a great amount of confidence. As I was checking in another guest complained that there were no dishes in her room. The response was that the policy was that because of covid they didn't keep stuff in the rooms. When I asked for my own the response was that they needed to be cleaned. When asked about pans the response was that they didn't have them. This was on the website when I booked " Dining and cooking utensils provided" I was able to grab a pan for us to cook dinner and then the stove barely heated. I went to retrieve something on the floor and there was a dirty sock and a water bottle that was not mine under the bed. The dishes that I did get were only a plate and the silverware was not that clean. No dish soap was provided. Not worth the money charged.