Friendly staff.

Staff and service is great only had an issue with a room having a cigarette smell throughout the room and bed sheets even though theyre a non smoking facility. Staff however addressed the issue and switched us rooms immediately.

Clean well kept rooms, personable staff, great experience

Right off I55 - easy access to Chicago.

Nice hotel

The only problem I had was that the room reserved was not what I was given. Both of the rooms wrer supposed to have double beds

Staff is outstanding; room was very clean and comfortable. Nice place.

The building and rooms are perfect. Whenever I come in town I choose that hotel. I love it.

The only issue we had was low water pressure in the shower. Everything else was great.

What a wonderful and welcoming staff. Each person was helpful and professional.

Nice

When we checked in the person went out of her way to get our daughter a room close to us. Got her one across from us. Then our sink wasn’t draining & my husband mentioned it & they came right up & fixed it. The breakfast was delicious & good assortment. If we come this way again we will stay here.

My stay was fantastic. The room was newly renovated and had a great style and quality. Everything was fresh and clean.The breakfast was excellent,the woman taking care of and preparing the food was on top of everything and a great selection of foods and drinks. Service everywhere has been falling apart and subpar for the past couple years so this was an excellent refreshing experience so thank you very much.

I loved the customer service

the customer service was great. the rooms met expectations and were very comfortable. Cassandra was great at checkout!

3 stars based on cleanliness alone. Public areas as well as the guest room itself were squeaky clean. They lose points due to: paper thin walls between rooms, embarrassingly poor wifi, and no trash cans in the room!

Staff service was excellent and the room was very clean .

Nice staff. Hotel remodeled. Breakfast sparse.

Everything was great everything was easy love the hotel

Picture made hotel look like new but was a remodel, went from a motel 6 to a SpringHill suites. Just covered up an old hotel!!

Very nice, spacious and clean rooms! Breakfast is free and have a variety of things to choose from. Rooms are fully stocked with toiletries. We travel up north a few times a year for my kids wrestling and this is always my go to Hotel! Highly recommend! Friends paid twice the amount for their hotel room at the Hilton and breakfast wasn’t even included in their stay they had to pay an extra $12 per person just to eat breakfast at a hotel that is way overpriced. Springhill Suites is definitely a 10/10 and I highly recommend!

Water /shower was cold ! I called to speak with manager and she never got back with me

The property was very clean and quiet. The breakfast was nice and the coffee was great. The staff was professional and courteous.

The property was very clean. Staff was professional and courteous.

COLD shower

Great location, definitely needs upgrading (which has currently started), staff was very friendly

Pictures are deceiving

The carpet was dirty and the rooms look outdated

Hotel staff amazing and friendly, lobby reception area nice and clean. Rooms are dirty, carpets would not walk on without shoes, overall cleanliness was poor at best. Provided breakfast wat not so good, appeared that wrapped sandwiches were reheated and served again the next day. I have stayed here several time but do not think I will stay again.

I was very disappointed. The photo above does not align with what you see when you walk into the hotel. the elevator was dirty, the rooms smell musty, the tub was not cleaned well and the carpets were stained badly. I didn't want to walk on the carpet with bare feet. The pool had so much hair and debris floating in it. The maids didn't want to clean my room. The best thing was the bed was comfortable. and the staff was nice. The lady with red hair was the so kind and welcoming. She was the best!

Awful service I requested all 3 rooms to be cleaned daily when I made my reservation 3 weeks before we traveled was told to inform them at check in I did the next day room wasn’t cleaned manager promised to clean from there on the next day that didn’t happen until I had to call in be told front desk doesn’t have time for me I spoke with cleaning lady in charge she said I got you she cleaned it that day the next day was my daughter’s wedding room wasn’t clean she wore her dress got her makeup and hair done in a dirty room the lady in charge of cleaning was talking to one of her staff in Spanish she didn’t know I speak the language told her this guy is crazy he wants us to clean his rooms daily we are not even though her manager promised me to do that On 1 occasion instead of changing the sheets they just fixed them my wife bleed from her nose the night before the blood was on the fixed up sheet we had 3 rooms totaling 19 nights my son in-law had a room for 3 nights that’s a total of 22 nights I can’t believe they have the Marriott name up there what an insult I am attaching a picture of the sheets

Awesome