Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.

The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!

La localizaciones perfecta

Hotel is very well located, we needed twin rooms which they have plenty of. All rooms very clean and also the communal spaces. Very helpful and friendly staff.

Excelent location, near of Madrid Centro

Great location, 2 minutes walk from gran via, metro 5 minutes. Royal Palace 10 minutes, museums a short metro ride. Toledo bus pick up 5 minutes. Safe, clean and comfortable hotel.

A pleasant stay great location . Wish there was a coffee machine in the room . Breakfast not viable and no gluten free options

Excelente ubicación. Tenía precio normal que sobrepasaba nuestro presupuesto pero lo conseguimos a mitad de precio con meses de anticipación. Limpio, cómodo y en el centro mismo de Madrid. Muy cerca de la estación de metro

The location is perfect, just off Gran Via. The exterior of the hotel is beautiful, the lobby and public areas also. The rooms of the hotel are dated, and look like something from the cold-war. At this price point ($150 (average)), one would expect a little more. The rooms were dark, dingy, fridge didn't work, sparse, and a tiny sad TV hanging on the wall. Although the rooms were very clean. Also, the room that I stayed in backed up to a restaurant (?)/store, because at 3am each night they decided to start moving furniture/items. When mentioned to the front desk, they apologized and said they didn't know what it was. Also, my room was next to the fire-exit, which I am assuming staff would pop out to have a smoke, as this door would bang closed through out the evening/night also. No effort to rectify the issue.

My stay was satisfactory The hotel is close to the gran via and a 10 mins walk To puerta del sol and plaza mayor The check in was great as by 12 o’clock Our room was ready .Very welcoming the girl at the reception Comfortable room.I will stay again .

My stay was satisfactory The hotel is close to the gran via and a 10 mins walk To puerta del sol and plaza mayor The check in was great as by 12 o’clock Our room was ready . Very welcoming the girl at the reception Comfortable room. I will stay again .

Great location Wasn’t happy with room when we first got there but next day they gave us a room with balcony

Great location Wasn’t happy with room when we first got there but next day they gave us a room with balcony

Great hotel in a very good location. Reception staff were extremely helpful. Good sized room for 3 adults and 1 child. Room was very clean and towels replaced daily. No breakfast available at the hotel, but there are a few bars just down the road which serve coffee and pastries for around 3 euros per person. Only negative was that the mattresses were not very comfortable. But overall a great hotel.

Great hotel in a very good location. Reception staff were extremely helpful. Good sized room for 3 adults and 1 child. Room was very clean and towels replaced daily. No breakfast available at the hotel, but there are a few bars just down the road which serve coffee and pastries for around 3 euros per person. Only negative was that the mattresses were not very comfortable. But overall a great hotel.

The room and the bathroom were nice and clean. The bed was confortable but the pillow was very unconfortable and hard. The cleaning lady was all morning and sometimes in the afternoon with the cleaning suplays out in the middle of the hall. In one ocassion I had to jump over a bucket and a mop that was in the middle of the way to my room "very unproffesional". The hotel is close to a main shopping street and Metro.

The room and the bathroom were nice and clean. The bed was confortable but the pillow was very unconfortable and hard. The cleaning lady was all morning and sometimes in the afternoon with the cleaning suplays out in the middle of the hall. In one ocassion I had to jump over a bucket and a mop that was in the middle of the way to my room "very unproffesional". The hotel is close to a main shopping street and Metro.

Hotel has great location. Room size is wuite big. Wi fi is average. Great for coupe.

Great staff great area, walls were a little thin though!

Near subway, clean room, friendly staff, affordable

We were very disappointed with the quality of the room, bad bed, old pillow and the room location. Room 109 had a horrible location at the end of the hallway. The rooms looked like a storage room converted into a room. You hear everything not only when someone talked on the hallway but the doors slams.

Nice hotel in area with easy access to lots of attractions. Room was very small but functional (to be expected in Europe). Staff were great especially the man on in the morning. He was exceptional. My only complaint was on the second night when a group traveling together were very noisy and seemed to have most of their discussions and arguments in the hall. Overall a good choice and i would go back.

Nice hotel in area with easy access to lots of attractions. Room was very small but functional (to be expected in Europe). Staff were great especially the man on in the morning. He was exceptional. My only complaint was on the second night when a group traveling together were very noisy and seemed to have most of their discussions and arguments in the hall. Overall a good choice and i would go back.

Hotel was very clean! Staff was helpful and quite friendly as well as the ladies who cleaned the room. I would def book again!

The wifi connection was terrible. Even the hotel is in the city centre, the wifi connection was terrible. Except wifi, it is a good hotel.

I loved this hotel. The location is perfect !

Fantastic hotel, central to everything, 4th time we've stayed here - perfect

The people are friendly and the hotel is no bad, the pillows needs to be better

Beware of their reliability. We arrived exhausted from a long trip, with a commitment to have dinner with friends at an appointed time. We were greeted with the news that there was no room at the inn, and would have to move to another hotel in another part of town — which turned out to be inconvenient. We will never again make plans to stay at the Hotel Sterling.

Great price, lovely staff, great location would definitely stay there again.

Great price, lovely staff, great location would definitely stay there again.

Good location, walking distance to good shops, buses, tours, etc. close to the Plaza E’spania.