Water pressure low

Very clean. Room is good size

Staff very friendly. Check in/out smooth. Room was clean. However I got a slight allergic reaction to the cleaning agent.

Amazing service, great location, and very clean. Like new!!

I was charged $150 for pet fee which is rediculously hight for just a night stay...

Was around 6pm and they said my room wasn’t ready.

Female front desk is rude. Morning front desk seemed annoyed when we asked about the breakfast. Very short with us. No customer service skills. Evening front desk also seemed annoyed with our presence. We were with a group friends who also stay at the hotel. We were hanging out in the lobby seating area so we wouldn’t disturb anyone. We got loud once because of laughter. The front desk clerk at us like we’re children. Saying she got complaints. But yet she was the loud talking on the phone. Left very racial to me.

The staff was friendly, they were able to accommodate us next to our family, the beds were so comfortable, and the rooms were very clean. The patio from the room was very cute, but we were unable to use it due to the rain. There’s always a next time.

We called ahead to see if we could check in early and were able to get in even though the rooms were sold out the previous night. It was great because we were in town for a soccer tournament and didn’t want to leave out stuff in the car.

Nice place! Good but expensive bar and restaurant. Room was good. Had to use hot tub next door.

very relaxing

Good

Nice comfy bed. Expedia reservation gave wrong info about types of rooms, frustrating. Desk staff were very nice and helped accommodate.

Super clean and nice

The property (room and lobby) were wonderful. A couple of things were concerning. We stayed at this hotel with multiple soccer teams. The fact that there is one washing machine and one dryer in the guest laundry is inadequate. Additionally, there is one elevator and twice we heard a very loud boom like the elevator was going to fall or open between floors. When reported, the hotel staff said they were aware of it and had called to have it serviced.

Hotel was clean and staff was nice. In an area where we had several eating options a stores available.

Check in was challenging. Our reservation was not received at check in. We had to call customer service and the service was abrupt. They hung up on us twice and the hotel once.

Don’t stay on the first floor. Stayed 2 nights Kids staying upstairs slamming doors and I am guessing jumping off the beds A few times thought they were coming through the ceiling. Had to pay to park in hotel parking lot.

I stayed over the weekend, and i was charged 250.00 for damages and when i called to ask what for they explained for coffee stains and cigarettes, however i had not smoked or drank coffee that day. I called back and spoke with scott who said he would email the proof to me which i never recieved. I tried calling back again the previous day, and was told he was in a meeting all day. Call back again the next day and was told he was still in a meeting. I told them id call my bank to dispute if they didnt call back by the time my bank closes and they finally called. Spoke with natalie and she told me she took the pics and it was NOT for my room! They charged me accidentally. I also paid through expedia but was still charged 159.63 through their site. They are very untrustworthy and the staff is very unprofessional.

Clean, well staffed

Good place to stay in Morgan Hill. Would recommend getting the breakfast if it’s included in the hotel price, but not separately, as it’s pretty overpriced for what you get.

Had a great stay. Friendly staff and nice dining options.

We were able to check in early. Staff was extremely helpful.

Room was very small and bed was to soft

Charged me for breakfast after I had already paid for it when I reserved my room

The staff was very helpful during check in.

We went into our supposedly clean room and there were old french fries and lettuce sitting on the sofa and around the sofa. There weren’t any sheets on the pull-out sofa. Just a dirty mattress that when you laid down on it you fell in a huge dip in the middle. The doors had dirt from peoples hands. At night there was what sounded like a toddler running back and forth above us and outside there were people yelling and screaming. The cars were very loud around the hotel as well. We were also right next to a side entrance door that would slam every time someone went through it which we could hear perfectly in our room. We got no sleep and it was dirty. We will never stay there again.

Because we didn’t have the option of choosing what type of breakfast we could get on the Expedia website, we were only given a cold bagel & muffin plus we were pointed at in front of all the other guest as a way to identify who gets the cold meal because the staff wanted to make sure we didn’t eat anything eise

The Desk Staff and Housekeeping, we’re great. My wife was ill and they were able to get us an early check in so she wasn’t stuck in the car.

Very friendly staff. Clean rooms. Enjoyed my stay.

Nice hotel. Room was very spacious, comfortable and very clean.

Very nice property