I had a room under the roof which would get very hot. The airconditioning died after 2 days (out of 8). The hotel staff and management could not care less and told me it wouldn't be repaired for the next couple of weeks. The room was unbearably hot. They did not offer another room or money back (since I had to move).

My wife and I have stayed here several times and it has always been lovely! The location is right near Malostrankse Namesti and perfect for walking to Charles Bridge or hopping on a tram to go anywhere else. The view from the windows into the street is quaint, the rooftop garden is small but peaceful, and the breakfast is serviceable. The only problem on one of our recent stays was that the shower door has a huge gap at the bottom and whenever you bathe with the faucet facing the door, water streams out onto the floor. I hope they fix that soon. Other than that, stays here are perfect - and for an incredibly cheap price!

Great location, comfortable and wide room, good breakfast, excellent service

The room was nice and the staff was very helpful but if you can help it, DON’T BRING A CAR TO PRAGUE!! The parking outside the hotel is for Czech residents only. You may be towed. We couldn’t find anywhere to park our car and worried about it getting towed all night long! We cut our trip shirt because of it. Park your car at the metro and save the hassles. But again the hotel was nice, location was great, and the staff was friendly and helpful!

The room was nice and the staff was very helpful but if you can help it, DON’T BRING A CAR TO PRAGUE!! The parking outside the hotel is for Czech residents only. You may be towed. We couldn’t find anywhere to park our car and worried about it getting towed all night long! We cut our trip shirt because of it. Park your car at the metro and save the hassles. But again the hotel was nice, location was great, and the staff was friendly and helpful!

great location, very spacious room, very clean, quiet. great place to stay.

excellent location you can walk everywhere restaurant on property only available for breakfast, dont expect to dine there. No bar Free mini bar in room, this is very misleading and should read "use of small fridge in room stocked with 1 small bottle of water." There is a kettle and tea, coffee sachets for 1 cup per day, no milk, you will be instructed to go to the shop and buy some !! In general if little improvements were made it would make a huge difference but overall we enjoyed our stay and would retirn.

excellent location you can walk everywhererestaurant on property only available for breakfast, dont expect to dine there. No bar Free mini bar in room, this is very misleading and should read use of small fridge in room stocked with 1 small bottle of water.There is a kettle and tea, coffee sachets for 1 cup per day, no milk, you will be instructed to go to the shop and buy some !!In general if little improvements were made it would make a huge difference but overall we enjoyed our stay and would retirn.

The property had.a nice location BUT the parking that was advertised as “available” was over a mile away(straight up hill). We loved Prague and will be back but will try a different property.

Awesome hotel in the heart of the old district of Prague. Situated right under Prague Castle. Lots of little restaurants in the area, close to the streetcar. The street is on an incline so not great for those with walking difficulties. Beds was comfortable, room spacious, quiet and shower had good pressure and consistent temperature. Can't say enough about this little gem. The building itself is among the oldest in Prague but the interior is completely modern yet has the historic charm. Good typical European breakfast. Room always clean with little added touches like a rose left each day. Staff were friendly and were able to speak English fairly well. They arranged for car service from the airport for us at better price or equal to anywhere else. Location was great for us. Within walking distance of Charles Bridge but away from the business of Old Town. Will definitely stay here again.

Awesome hotel in the heart of the old district of Prague. Situated right under Prague Castle. Lots of little restaurants in the area, close to the streetcar. The street is on an incline so not great for those with walking difficulties. Beds was comfortable, room spacious, quiet and shower had good pressure and consistent temperature. Cant say enough about this little gem. The building itself is among the oldest in Prague but the interior is completely modern yet has the historic charm. Good typical European breakfast. Room always clean with little added touches like a rose left each day.Staff were friendly and were able to speak English fairly well. They arranged for car service from the airport for us at better price or equal to anywhere else. Location was great for us. Within walking distance of Charles Bridge but away from the business of Old Town. Will definitely stay here again.

We had a wonderful 4 days in the Golden Wheel. It has a prime location, virtually in the shadow of the famous Prague Castle. Our room was spacious and comfortable.The staff was excellent and the Arcadia cafe served delicious meals and snacks.

We had a wonderful 4 days in the Golden Wheel. It has a prime location, virtually in the shadow of the famous Prague Castle. Our room was spacious and comfortable.The staff was excellent and the Arcadia cafe served delicious meals and snacks.

Everything was great. Quiet but convenient location.

Everything was great. Quiet but convenient location.

Our first time to Prague. This hotel is centrally located to center city and Prague Castle. If it is not a 4 star hotel it should be. My wife, son and I had the best time in the city and with our accommodations in the Hotel and complimentary breakfast. We walked every with ease.

Our first time to Prague. This hotel is centrally located to center city and Prague Castle. If it is not a 4 star hotel it should be. My wife, son and I had the best time in the city and with our accommodations in the Hotel and complimentary breakfast. We walked every with ease.

Hotel is within 5min walk to Prague castle and Charles Bridge. Hotel staffs is very friendly and helpful. Room is clean and cleaner replace towels everyday even we didnt indicate to replace them.Many eating places around the hotel with price range from $ to $$$$.

Hotel is within 5min walk to Prague castle and Charles Bridge. Hotel staffs is very friendly and helpful. Room is clean and cleaner replace towels everyday even we didn't indicate to replace them. Many eating places around the hotel with price range from $ to $$$$.

This is a wonderful little hotel in a superb location, on a little quiet street under the walls of Prague Castle, in easy walking distance of Charles Bridge, restaurants and more.

It could have been a lovely hotel but they failed to provide adequate safety for the guests. We had two rooms booked here for five people on our trip. While checking in, I stepped back in a small corridor past the reception desk, not knowing it was a step down into a little recessed step in the corner. This step was there to fit a small door under the main stairs. The door was open into another stairs to the lower level. Startled, I lost balance and tumbled down 2/3 of the way. Not sure what saved me - the wooden steps or the curve of the stairs - but I was able to get up with the help and get to the room. My relatives were terrified as they witnessed the fall, and insisted I’d go to the hospital. Sore and shocked, I declined. The night was painful and sleepless. Next morning, the hotel gave two of us a free taxi to the airport. When I mentioned that in the US this horror would cost hotel pretty penny, the receptionist replied ‘but it’s in the US’, and that actually it was not their fault. I’m happy to be alive, I’m happy that it was not my 81 years old aunt to expirience this misfortune, I have multiple bruises and scratches and my vision is not back to normal as I hit my head on the right, and my neck is stiff. All these could have been avoided if the hotel had the door at least shut. According to the picture of the lobby this door is a ‘new feature’ - there used to be a small console table in the corner. The steps up and down are all over the property and it’s not safe.

It could have been a lovely hotel but they failed to provide adequate safety for the guests. We had two rooms booked here for five people on our trip. While checking in, I stepped back in a small corridor past the reception desk, not knowing it was a step down into a little recessed step in the corner. This step was there to fit a small door under the main stairs. The door was open into another stairs to the lower level. Startled, I lost balance and tumbled down 2/3 of the way. Not sure what saved me - the wooden steps or the curve of the stairs - but I was able to get up with the help and get to the room. My relatives were terrified as they witnessed the fall, and insisted I’d go to the hospital. Sore and shocked, I declined. The night was painful and sleepless.Next morning, the hotel gave two of us a free taxi to the airport. When I mentioned that in the US this horror would cost hotel pretty penny, the receptionist replied ‘but it’s in the US’, and that actually it was not their fault.I’m happy to be alive, I’m happy that it was not my 81 years old aunt to expirience this misfortune, I have multiple bruises and scratches and my vision is not back to normal as I hit my head on the right, and my neck is stiff. All these could have been avoided if the hotel had the door at least shut. According to the picture of the lobby this door is a ‘new feature’ - there used to be a small console table in the corner. The steps up and down are all over the property and it’s not safe.

Polite experienced staff, superb breakfast. Easy walking distance and quite road to relax.

Polite experienced staff, superb breakfast. Easy walking distance and quite road to relax.

The hotel was great. Leonardo was phenomenal. He exhibited professionalism and was courteous. Because of Leonardo I will stay only at the Golden Wheel when in Prague. Sara from Florida

This is a 4 star hotel, not less but also not more. Everything was almost perfect. Check in was supposed to be at 2 (as listed), but we were informed that our room will be ready only at 4. In my initial inspection (I'm VERY clean) I noticed the toilet wasn't properly cleaned, but the rest was sparkly clean and very well placed. The staff was accommodating and nice. We speak several languages because we lived in many places, but instead of speaking English one of the clerks insisted to speak another language he assumed we know. Some people might think it's cute, but we were clearly not interested in speaking that language and it wasn't necessary at all. The other clerks and staff members were delightful. I found some spiderweb and we kept having problems with wifi - only one of us would be able to connect at a time if at all. And no, this has nothing to do with our devices or network settings because we travel relatively often and normally have no issues. Checkout was painless and there were no extra charges. The room looks as described. We didn't get a queen size bed though, even though it stated we will, and instead they connected 2 small beds. Overall a very good hotel in a key location that allowed us to explore a lot in only 3 days. We were both pleased and the price is worth it, but fixing small imperfections could easily bring them to 5 stars.

This is a 4 star hotel, not less but also not more. Everything was almost perfect. Check in was supposed to be at 2 (as listed), but we were informed that our room will be ready only at 4. In my initial inspection (Im VERY clean) I noticed the toilet wasnt properly cleaned, but the rest was sparkly clean and very well placed. The staff was accommodating and nice. We speak several languages because we lived in many places, but instead of speaking English one of the clerks insisted to speak another language he assumed we know. Some people might think its cute, but we were clearly not interested in speaking that language and it wasnt necessary at all. The other clerks and staff members were delightful. I found some spiderweb and we kept having problems with wifi - only one of us would be able to connect at a time if at all. And no, this has nothing to do with our devices or network settings because we travel relatively often and normally have no issues. Checkout was painless and there were no extra charges. The room looks as described. We didnt get a queen size bed though, even though it stated we will, and instead they connected 2 small beds. Overall a very good hotel in a key location that allowed us to explore a lot in only 3 days. We were both pleased and the price is worth it, but fixing small imperfections could easily bring them to 5 stars.

Best location, best hospitality, noise free and nice coffee machine in the room.

Charming hotel with comfortable rooms, modern facilities but still retaining some traditional features. Good location within easy walking distance of Castle and Charles bridge. Good choice for breakfast

This hotel was in a fabulous location just a short walk from Charles Bridge, the old town square and the castle. The interior in the communal areas and bedrooms are of a very high standard. Staff are friendly and helpful and the rooms were always clean. I'd recommend this hotel to all - it's one of the best I've ever stayed in.

This hotel was in a fabulous location just a short walk from Charles Bridge, the old town square and the castle. The interior in the communal areas and bedrooms are of a very high standard. Staff are friendly and helpful and the rooms were always clean. Id recommend this hotel to all - its one of the best Ive ever stayed in.

This hotel was in a fabulous location just a short walk from Charles Bridge, the old town square and the castle. The interior in the communal areas and bedrooms are of a very high standard. Staff are friendly and helpful and the rooms were always clean. Id recommend this hotel to all - its one of the best Ive ever stayed in.