Cool

s: Pool is nice and clean Slide is super fast and fun -s: Our room was very dirty - poo marks in toilet, smelt very stale, dirty marks everywhere smeared with something I wouldn't like to think about Only given 2 towels despite there being 4 of us staying - again, none of the towels seemed fresh No restaurant or breakfast - apparently the restaurant closed and is yet to reopen Poor communication with hotel when i booked - i asked if they had an airport transfer service and if they did breakfast - i had no response despite chasing up. This left us unprepared with 2 children Conclusion : unclean and not somewhere we would stay again unfortunately. I can tell it used to be a beautiful hotel but has really got run down over time. Although that does not excuse a dirty room

I had checkout right away after I checked because it was very dirty lots of cockroach. Rats and dirty bedbugs bedding all taped licking. Smells very bad. I want all my refunded please. It’s you guys fault for not seeing the connection and selling on Expedia , please reply regarding refund.

Reception not very welcoming despite booking via Expedia

Location

Been there many times. Aircon not working which didnt surprise me. It was very very hot and needed it as well.

Family friendly & great staff. Very welcoming

How come there was no Wifi?

Property ok but very hot with no WiFi and even Digicel network is poor, no restaurant near by.

Upon check in when we looked at the condition of the hotel we had to find another place to stay . The hotel was so filthy . We want full refund as we did not stay there

This property looks nice from the outside with well manicured landscape but the room I had looked like a run down motel. It had dirty black carpet which was a big turn off. The facility is very old and dated. Nothing was updated in my room.

They had used some sort of chemical to spray the room with and the stench was unbearable upon check in.

Not a thing was good about this place, no pool, no food, no bar , no internet. I had to walk 1/2 mile for anything you wanted. Please do not recommend this place. I left 3 days early to come home, no refund, but it was your fault.

Everyone enjoyed the comfort of the surroundings and hotel rooms.

It was ok

For the price of the rooms. It wasnt worth it. Only one toom had ac , the rest of the unit had fans. The onsite restaurant was closed food had to be purchased outside. I had 2 rooms and had requested they be as close to each other as possible but ended up being on opposite ends of the property. The property also looks run down and looks like it might shut down at some point.

DO NOT STAY HERE!!!! EXPEDIA NEEDS TO REMOVE THIS ACCOMMODATION FROM THEIR SITE LIST- The receptionists had no idea, the cooked breakfast we paid extra for was terrible- it wasn’t a cooked breakfast at all it was a continental breakfast if that! ((instant coffee, stale cereal, 2 slices cold toast, half a banana, full cream milk- no alternative The room itself was disgusting- filthy shower, had to wear thongs in shower. The towels were stained, the linen old, the bed was old, the kitchen was not a “full kitchen” as described, the kitchen was dilapidated. There was no aircon in the family area only in the bedroom and who knows when or if that was last cleaned? Ceiling fan was ok but noisy. The toilet cistern ran 24/7. There was no restaurant on the property. No WI-FI available. The property was directly behind the airport runway so it was very noisy. There was no spare key so if we wanted our room “cleaned” we had to leave the key at reception. In room phone not working. It was on the whole old, filthy and dilapidated. In fact we left early because it was becoming quite depressing! As did others!!!!! DON’T STAY HERE 😡 Garden was actually quite nice and the pool was ok.

Very friendly and very willing staff. The only things at fault was the pool which was discoloured. Maybe needs to be checked for chlorine on a weekly basis using pool test strips to keep the pool clear. I stayed there for 5 nights and the water contained a small amount of green algae.

We arrived around 4pm and one of 2 rooms was not ready until 6.30pm. The available room smelled of urine and was damp due to just having been cleaned. There were no blankets on the beds and the aircons were on and remote controls didn’t work to be able to turn them off. There were no pots or anything to cook in the kitchen. I had to go and follow up the key for the second room despite having been told I would get a phone call once our room was available. The pool was green. The staff were pleasant and apologetic and were obviously just doing their best. Perhaps more staffing would have helped. The location was convenient and the restaurant next door was great.

Despite the property and facilities needing a good lift and new coat of paint. The location is convenient and the area quiet. Liked to be able to chill in the room while leaving the balcony door open, really liked the privacy of it.

Good location

Good location, a 10min walk to Smuggler's Cove & Wailoaloa beach. A few local restaurants and bars. 15min taxi ride to Port Denarau. The grounds of the property and pool area are lovely and well maintained. The complex buildings are run down and in need of maintenance work. We mostly had no hot water in our room and had cold showers all week. The staff were helpful and hospitable. We were mostly the only guests staying there. On a few occasions, there were people drinking heavily and partying - which in itself was fine but we had some drunken men banging on our door and shouting at 1.30am and overheard a very loud fight between a drunk couple at 6am on Sunday morning. As 2 female friends travelling together, these experiences were unsettling. There is security on site and I assume they shut this down fairly quickly but just an FYI - this is not the best option for solo female travellers. Better to stay around Smuggler's Cove area. I imagine GWV was a hive of activity before Covid. I hope that with some investment into repairing the property, it can be restored to its former glory.

Good location and amenities

The furniture was old and the bedsheets were way old and room cleaning should be everyday rather than every two days.The location of the property is great and the landscape is superb.loved the gardens with native and local plants.

I would never stay there again. Photo was something else and in real it was so dirty amd stinking.

There were tons of bugs. Bed bugs, cockroaches and mosquitoes. This hotel seemed more for locals. Virtually no restaurant. No other amenities. Pool is ok but needs a lifeguard as it’s way too overcrowded and kids are always left unattended at the water slides. Staff was helpful but need more training. Kitchen needs to be more stocked with cooking utensils. Overall ok for a long term stay if you can slum it.

First of all, I reckon the staff did their best to serve the customers. But the facility of this hotel is old and like a motel. For example: 1 Rooms are separated by the internal door. If anyone on your next room talking or even switch on / off the light, you can hear clearly. And I dont understand the their hotel rules, customers bring cooking wares to cook and even stereo speakers to have party in the room is allowed? You cant sleep early if you have trip to islands next morning.2 The white pillows are darker inside. If you check by removing the pilliow cover. 3 Bed light doesnt work. Ive mentioned 3 times no one come to fix.I will not recommend you book this hotel if you are travellers from other countries. Actually, the fact is, during my 4 days stay, I never see any foreigners. This hotel might be the paradise for local residents to have parties. But not for oversea tourists.By the way, there is nothing for the staff to improve. The staff already did their best I believe. Enthusiastic and always try to help. It is the owner of the hotel needs to work on a lot things to make it better.

First of all, I reckon the staff did their best to serve the customers. But the facility of this hotel is old and like a motel. For example: 1 Rooms are separated by the internal door. If anyone on your next room talking or even switch on / off the light, you can hear clearly. And I don't understand the their hotel rules, customers bring cooking wares to cook and even stereo speakers to have party in the room is allowed? You can't sleep early if you have trip to islands next morning. 2 The white pillows are darker inside. If you check by removing the pilliow cover. 3 Bed light doesn't work. I've mentioned 3 times no one come to fix. I will not recommend you book this hotel if you are travellers from other countries. Actually, the fact is, during my 4 days stay, I never see any foreigners. This hotel might be the paradise for local residents to have parties. But not for oversea tourists. By the way, there is nothing for the staff to improve. The staff already did their best I believe. Enthusiastic and always try to help. It is the owner of the hotel needs to work on a lot things to make it better.

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We were only spending the night but found it clean and functional. the pool looked nice. The food was delicious and the staff very nice. The WiFi costs but we were handed a phone to text our kids that we were OK, which I thought was very hospitable. It is located out of town a small distance.

Bathroom had leaks, took 3 calls to get that sorted. WIFI was down and no one bothered informing me,no apology either. Some staffs in office were rude