Pampered pamperedness

Impressive hotel. Staff are all exceptionally welcoming. Stayed in a club room which I highly recommend. The Imperial club lounge is very good and well worth it. The hotel is a bit ‘Las Vegas’ like in that there are a lot of visitors in and out all day who are not actually staying in the hotel as day tickets are sold to the water park and aquarium. It gives the place a slightly odd feel, more like visiting a theme park than a hotel. Quieter in the evening when it’s just hotel guests. However we were aware before booking that it would be busy during the day so not really surprised. Water park is great fun, river rapids have several options and are well thought out. The Aquarium is spectacular and if you are lucky you might get to watch divers in the tanks. I was pretty amazed by the size of some of the fish. Huge variety. Room was very big and comfortable. As with so many hotels The Atlantis has changed from individual toiletries to large refillable bottles. I get that this must save the hotel a lot of money but I do think this practice is a bit cheap, it’s the one area that was disappointing. Service was impeccable both in the Imperial club and in Ayama restaurant where we ate in the evening. Reasonably priced as well. It is expensive per night compared to other similar hotels but there is a lot to keep you entertained, especially if you have kids with you. I would recommend a visit to this hotel.

Check-In and Check-Out The check-in process was disappointingly time-consuming, taking about an hour. This lengthy wait somewhat dampened our initial excitement. Upon departure, we encountered significant traffic congestion when returning to the city center, which was an unexpected inconvenience. Staff and Service On a positive note, most of the hotel staff were friendly and accommodating, contributing to a pleasant atmosphere throughout our stay. Dining Experiences The dinner buffet was a letdown. Despite offering a wide array of cuisines, the quality of food was subpar. The sushi, in particular, was notably poor. Conversely, the breakfast buffet was a pleasant surprise. It boasted an impressive variety of high-quality options. However, the breakfast area was extremely crowded, which slightly detracted from the experience. Facilities The hotel's amenities were a highlight of our stay. We were very impressed with the swimming pool and fitness center, which met the high standards expected of a luxury resort. Overall Impression While Atlantis, The Palm offers luxurious facilities and mostly friendly service, issues with dining quality and check-in efficiency somewhat marred our experience. The contrast between the disappointing dinner buffet and the excellent breakfast buffet was particularly striking. Despite these inconsistencies, the hotel's impressive amenities largely lived up to its reputation as a premier resort destination in Dubai.

Perfect 8 night holiday. Huge thanks to ALL STAFF

It so amazing I have never experience the enjoyment I had in the the hotel I wish to go back again in near future

Simply amazing. The service was next to none

All i have to say is AMAZING. This place is truly a wow factor. You have to stay here to truly take in what it has to offer.

Staff make this place so easy to stay at. They are impeccable always