the staff need some training in dealing with customers, excluding the reception staff who were good. A gym was advertised as a facility, there was no gym! The buffet breakfast was average with no western choices. There was a room service menu, but when we called to order we were told it was finished?? The only positive was that it was across the road from the beach and close to restaurants.

Very helpful staff nice spot easy walk to town nice big room breakfast was good seafood dinner very good

Hotel was good, great sized room. 10/10 location. Staff were extremely helpful. Good price with no un-necessary bells and whistles. Great stay.

Hotel was good, great sized room. 10/10 location. Staff were extremely helpful. Good price with no un-necessary bells and whistles. Great stay.

Place was perfectly located , across from beach short walk to town . Huge room great service by staff . The were quick to fix any errors and very adept at English . Seafood buffet service was a little slow . Place definitely a bargain and look forward to returning

The reception staff were very friendly, and even helped us with changing the dates of our flights. Rooms were lovely as well and the food was great. Would stay there again.

The reception staff were very friendly, and even helped us with changing the dates of our flights. Rooms were lovely as well and the food was great. Would stay there again.

Far too noisy, they dont like children, Zoo expensive, room service means they nock at your door at 08.00 am and order you out oft the room. Overall , nothing to write home about.

Far too noisy, they don't like children, Zoo expensive, room service means they nock at your door at 08.00 am and order you out oft the room. Overall , nothing to write home about.

Room was in fair condition but in a great location. There was a rip curl beach party on the other side of the street from us on the first night which was really noisy but other than that it was normal Vietnam traffic noise! Service was good, breakfast ok but coffee from cafe terrible!

Room was in fair condition but in a great location. There was a rip curl beach party on the other side of the street from us on the first night which was really noisy but other than that it was normal Vietnam traffic noise!Service was good, breakfast ok but coffee from cafe terrible!

stayed here with our 2 teenage sons just last week , this hotel was in a great location and the rooms were very nice with a view of NhaTrang beach . You really couldnt fault the cleanliness of this hotel . I would definately stay again .

buffet breakfast good selection, varied daily. Rooms good size, clean linen daily. Staff helpful. and their English was good. Will be very nice when renovations complete.

All though the staff here try really hard to make everything good for you, this hotel needs a few things done. One, the pool was really dirty, it looks blue and clean in the picture, but is green and tiles are falling off everywhere. 2, we where on the ninth floor (great views) and we could here the noise from below as if we where 3 floors up. As I said staff really good, but unfortunately Na Trang no longer feels like Vietnam, it has been taken over in everyway. Vin Pearl was great for a great fun day with the kids.

This hotel close to beach and restaurants and nightlife but hotel itself is in need of refurbishment very dull and deary .staff are friendly . Breakfast very poor choice not worth the effort to go for it really.pool area not good its small only 4 sunbeds and really apart from bushes on main noisy road.

This hotel close to beach and restaurants and nightlife but hotel itself is in need of refurbishmentvery dull and deary .staff are friendly . Breakfast very poor choice not worth the effort to go for it really.pool area not good its small only 4 sunbeds and really apart from bushes on main noisy road.

Excellent location, gr8 views of beach, big family rm, Hoang hotel manager could not do enough 4 our family

The air conditioning hardly worked at all and kept stopping so we would have to call maintenance. The water pressure was terrible and took ages to run a bath for the kids and it was no better in the shower. There was considerable street noise even though we were on the 9th floor. Breaks fast was very average and to have to ask constantly for butter and it be treated like gold was very inconvenient. Only given 3 towels for family booking of 5. Pool required maintenance with sharp tiles around. Staff at front desk were helpful when asked.

Hotel was in a great location, but the photos do not illustrate exactly what the hotel was like. Was reasonably run down and tired. Also, got some room service food, burgers and fries and 2 x meals were stone cold!

Hotel was in a great location, but the photos do not illustrate exactly what the hotel was like. Was reasonably run down and tired.Also, got some room service food, burgers and fries and 2 x meals were stone cold!

Forgetable stay

Quiet room and comfortable. Great pool area and bar/cafe if you want to stay in. Interesting views from our room over Nha Trang from beach to mountains to city views.

The hotel is under renovation, it is ok if you are not staying in the room all day. The hotel is progressing to a 4 stars hotel, there's plenty of works to get it up to 4 stars.. the bathroom is a bit rundown and there is no water pressure. My room is for 4 people, they only provide me two sets of bath towel and two bottles of water, I need to ring them up everyday for extra supplies. The swimming pool is located at an awkward position that's along the busy street. The location is good, you can just cross the road for a swim, restaurants and shops are around.

The hotel is under renovation, it is ok if you are not staying in the room all day. The hotel is progressing to a 4 stars hotel, there's plenty of works to get it up to 4 stars.. the bathroom is a bit rundown and there is no water pressure. My room is for 4 people, they only provide me two sets of bath towel and two bottles of water, I need to ring them up everyday for extra supplies. The swimming pool is located at an awkward position that's along the busy street.The location is good, you can just cross the road for a swim, restaurants and shops are around.

My bathtub leaked water all over the bathroom Floor. I called the front desk to change room, they said the hotel is full and cannot change the room for me. They brought me a bunch of towels to cover the leak. I booked 3 room total for 3 nights, and decided to check out eatly and only stayed 1 night due the bad service.

The hotel getting old.. Need to be renovation badly.. Toilet seat broken,no coffee in the room, shouldn't be 3star..

Hotel is right across the street from the beach. There is also the Louisiana Brewery across the street which has pretty good beer. Price for the hotel was decent for what it's worth. The hotel's swimming pool is right next to the street which some people didn't like, however I didn't use their swimming pool because you have the ocean right across the street! Why would you want to be in a pool filled with chlorine when you have nice clear and clean water right there?! The hotel was clean but the bathroom was really dim. We had a room with a view of the whole strip of Nha Trang which was awesome. The hotel was a little further away from the other hotels, but it's a walkable distance. There is also a tour desk at the hotel, however there is another tour agency down the street that is cheaper and probably has the same quality of service. You will probably hear of this agency through your taxi driver from the airport or other people in the hotel. We also rented a motorbike from the hotel and it was a fun time. There isn't really any traffic in Nha Trang so I found it pretty safe. Just be careful of who you park the bike with because some of the tourist attraction places have their own legit parkers and then there are other people outside the gate of the attractions that will try to get a little more money from you [even tho it's not that much].

picked this hotel based on good reviews, but were disappointed especially with the bathroom and the lopsided bath which leaked water all over the floor every time you showered. Breakfast was fine and location good.

2.5 star - very comfortable - a little tired and needs some maintenance (especially pool furniture) otherwiise - location and room comfort very good - breakfast was quite acceptablen - staff were very pleasant

My family had a nice time. The staff were all very friendly and helpful. The breakfast was very good (but it would be better if it officially finished at 9:30 instead of 9:00 am. I don't want to wake up at 8 everyday on vacation.The deluxe room and bathroom were large and comfortable. The curtains didn't block the light very well but maybe you early risers don't mind. It's great being across the road from the beach but that road is always very noisy, smelly (from thousands of scooters) and dangerous to cross. Very good hotel for the price.

Loved this hotel! Will recommend to anyone. Clean, comfortable & great location across the road from the beach. Breakfast is a little average but still ok. Rooms are large and modern. Staff are friendly & helpful. Good value. Would stay here again!

Rooms are spacious. Hotel is in a convenient location, on the beach strip but in a quieter section. Food is nothing to write home about. Staff is pleasant but still learning about customer service, which is what you will find throughout Vietnam.