Luxurious and comfy rooms. A bit far from the seaside.

Old property with poor service from staff. Cleanliness is good but the restaurant requires a huge overhaul

Reception personnel were not fluent in customer service. Gave us a double bed room while our reservation is for 1 king size bed. Suggest for us to join the beds to make as one bed which was not acceptable. After complaining, then change the room. Air con filters are not well maintained and the bathroom fixtures are old. Water seepage out from the shower cubicle to the bathroom as door is old. Restaurant staff however are very friendly and nice. Very hardworking especially the chef checking that customers are properly served. Housekeeping staff were very efficient too.

Family friendly hotel. What stands out is the staff - they were courteous, professional, helpful and hospitable.

Hotel better than I expected, especially the room, AC, bathroom and bed comfort. Also quiet though street outside very noisy. Sadly, the pool was closed for maintenance without advance notice. As I had booked this hotel mainly for the pool this was very disappointing. Staff made no effort to addreess this disappointment with a complimentary drink or meal or anything. They just shrugged and said the pool is closed. Quality of breakfast items just okay but, for the price, it was good value overall. Would stay again if they could guarantee pool availability

Very comfortable room, very quiet, clean and super bed and bedding. Very good sleep in a noisy part of the city. Amazing for this price range. Great shower and hot water. However the experience was badly let down by the fact that the swimming pool was closed with no notice for maintenance and I had booked this hotel mainly for the roof top pool. This was a big disappointment. Also quality of some food items at breakfast was not up to standard. The neighbourhood has nothing of interest and is just traffic mostly but there is a nice rooftop bar and restaurant within a five minute walk. I woyld check if the pool is definitely open before I will book here again but if the pool is working I would highly recommend this hotel for this price range.

Very comfortable room, very quiet, clean and super bed and bedding. Very good sleep in a noisy part of the city. Amazing for this price range. Great shower and hot water. However the experience was badly let down by the fact that the swimming pool was closed with no notice for maintenance and I had booked this hotel mainly for the roof top pool. This was a big disappointment. Also quality of some food items at breakfast was not up to standard. The neighbourhood has nothing of interest and is just traffic mostly but there is a nice rooftop bar and restaurant within a five minute walk. I woyld check if the pool is definitely open before I will book here again but if the pool is working I would highly recommend this hotel for this price range.

Terrible room service. Pleasant front office staff but not front office manager. Misrepresented as having 4 restaurants but in fact only 2 plus some food at bar. Poor choice of food.

Good clean hotel at reasonable price. Pondicherry has an interesting history and great food. We recommend a visit to Auroville while you’re in Pondicherry- it’s very close.

great hotel & great breakfast, a couple of problems with the staff with regards to meal service and taxi bookings though.

Hotel is OK, staff friendly. Decor on the kind of weird side, but it adds colour to the place. 15 min walk to White Town.

This is a decent 3-star hotel offering great service and good rooms however the location of the property is a big spoiler. The hotel is in the main city and away from the main tourist attraction area (White Town), to travel to the Promenade or French Quarters you will have to rent a car/bike/auto and make your way through the densely populated town.In case you are going for work purpose the hotel is value for money but if you are going to explore Pondicherry then its better to look for a hotel in the White Town area or M.G road as the second option. The food at the hotel is very average and given the fact that Pondy has great food joints try to have meals outside the hotel only. P.s: I requested cancellation of the booking for a day as I reached the location a day earlier but the hotel staff didnt agree on waiving off the cancellation charge. The manager on duty although asked me to cancel the booking done via Expedia and make a new booking directly with them in order to avoid the extra charge which was very unprofessional.

This is a decent 3-star hotel offering great service and good rooms however the location of the property is a big spoiler. The hotel is in the main city and away from the main tourist attraction area (White Town), to travel to the Promenade or French Quarters you will have to rent a car/bike/auto and make your way through the densely populated town. In case you are going for work purpose the hotel is value for money but if you are going to explore Pondicherry then it's better to look for a hotel in the White Town area or M.G road as the second option. The food at the hotel is very average and given the fact that Pondy has great food joints try to have meals outside the hotel only. P.s: I requested cancellation of the booking for a day as I reached the location a day earlier but the hotel staff didn't agree on waiving off the cancellation charge. The manager on duty although asked me to cancel the booking done via Expedia and make a new booking directly with them in order to avoid the extra charge which was very unprofessional.

This is a decent 3-star hotel offering great service and good rooms however the location of the property is a big spoiler. The hotel is in the main city and away from the main tourist attraction area (White Town), to travel to the Promenade or French Quarters you will have to rent a car/bike/auto and make your way through the densely populated town.In case you are going for work purpose the hotel is value for money but if you are going to explore Pondicherry then its better to look for a hotel in the White Town area or M.G road as the second option. The food at the hotel is very average and given the fact that Pondy has great food joints try to have meals outside the hotel only. P.s: I requested cancellation of the booking for a day as I reached the location a day earlier but the hotel staff didnt agree on waiving off the cancellation charge. The manager on duty although asked me to cancel the booking done via Expedia and make a new booking directly with them in order to avoid the extra charge which was very unprofessional.

Room cleanliness okay, there was a water leakage on restroom. Bath Area is small, Bathtup was mentioned while booking the room, but only bath area was there. Taps are very old model. Rs. 3200/per day is expense for this kind of rooms. Hotel environment is good. Food is okay.

Good stuff: 1. It is easy to get around from the hotel - everything is quite close2. Very nice people - service oriented3. Room was goodAreas for improvement:1. The AC was not working accurately all night. I observe that it works ok after 5 am... the timing makes me wonder if its intentional2. Wifi would expire daily and we need to fetch new one everyday

Good stuff: 1. It is easy to get around from the hotel - everything is quite close 2. Very nice people - service oriented 3. Room was good Areas for improvement: 1. The AC was not working accurately all night. I observe that it works ok after 5 am... the timing makes me wonder if its intentional 2. Wifi would expire daily and we need to fetch new one everyday

Its Time to Renovate Hotel. Fridge is not working and bed sheet were stinky. Bathroom door was not rusted unable to open or close.

Too far from the beach. At the cost of rooms in this hotel you will get sea facing rooms on any of the hotels on the Pondicherry (Rock) Beach with breathtaking views and amazing ambience. Problems start as soon as you check-in. The room does not open up because apparently there is a loose connection with the switch. Everytime you go out and return to your room its a harrowing experience, spending 10-15 minutes opening the room. Even though their advertisements might say anything, the TV does not have any channels streaming. None of the sports, movies or news channels are available because the hotel hasnt subscribed to those channels. All the staff will tell you is that there are problems with the connection hence its not being streamed to your room. But its pretty evident that the hotel hasnt either paid their dues or hasnt subscribed to the channels because it entails cost (without actually bothering about customers). We stayed for 4 nights in May 2017.

Convenient location bar facility was available Room was good staff were friendly

Cleaning of the room was bad. There was always something missing : toilet paper, tea or coffee, towels very old ,with holes and grey not white. Breakfast ok but mainly Indiana, fresh fruits. Receptionist people were Nice. Not in thé nicest part of the town, about 2 km from the white town but walkable

Pictures of this hotel bear no resemblance to the tired reality of the hotel. Staff very unfriendly. Management ask for feedback but not even acknowledge you. Rooftop pool was not at all inviting. Room service food was late and almost cold.

Went there during a long weekend with family. The experience was good overall, one or two areas could have been better. The staff are helpful and friendly. Had ordered room service and service was good. Parking was free, valet parking. Didnt use the swimming pool though.

very pleased with the hospitality of the reception, redtaurant staff and the lovely food