Very Smokey from cigarettes…I do not smoke but my clothes smelled of smoke.

Room and toilet were clean, There was a lot of space for everything needed. The reception service was very kind and stuff were smiling, thank you for hospitality

I spent only one night in this hotel. Very fast check in and check out. The room was very big and with an amazing view on the city. The restaurant is very nice

This is a very cost-effective five-star hotel in Sarajevo. The best thing about it is that it is close to the airport, and the hotel can arrange a drop-off. What is not very convenient in the surrounding area is that there is only one burger fast food when going out to eat at night (the Internet review is not high), and the other one provides pite. The meat roll shop closes at 7pm (the service is very friendly and the taste is very good), so you need to find a convenience store at a nearby gas station. Others are just minor problems, such as the hot water flow is a little small in the rain. I don't know if it is a problem with the water pressure. The guest room has a spacious dressing room and bathroom. The well-located bathroom can see the nearby charming houses. 7th floor The bathrooms on the upper floors are very comfortable to enjoy bathing in the warm sunshine. Although the breakfast is not as rich as Turkish ones, it tastes good. The service staff are also very kind and friendly. I highly recommend it.

All staff is professional and polite. Room is spacious, clean and beautifully designed. Hotel is perfectly located close to shopping, restaurants, highways. The 15th floor restaurant is beautiful and provides great all arround city views. Food is first class - worthy of 5 star hotel. All together we were impressed and 5 stars are well deserved.

Off season hotel pool shut only 2 station in sauna soup cold plates cold so food not 5 star staf ffriendly and help full

Everything was fine except the parking, when I booked the room, it showed that free parking, but I was required to pay the parking when I checked out.

As always staff are amazing!!!!! Our flight was super early in the morning before breakfast time and staff made sure we had a breakfast box full of stuff!!! Thank you!!!!!

I didnt like the fact that pool was not working or sauna. The AC in the hotel was non existent. We changed original room but it was still hot in the room. The staff was very nice and professional.

Really great hotel supported by friendly staff. I would like to thank Denis Memic and his staff for making both my friends and myself some late dinner which I had not planned in advance. He actually made it for us at very short notice and was very accommodating. The hotel is located close to the airport and is well positioned to visit the old town centre.

Convenient to the airport. Spacious room. Excellent staff. Recommended.

Very friendly people. And extremely clean

Its 5 stars!! From welcoming frond desk Dalila to housekeeper Mirsada to Sanid at bar to Dane, everyone was great!! Hotel is super clean, bed comfortable, view is priceless. We used restaurant on 15th floor and loved it. We will be back.

Very handy for a stopover as close to airport and very comfortable

Customer service is very good. Friendly employees

Excellent hotel

*Dont fall for the pictures online* The hotel was very outdated to be rated 5 stars. The hair dryer in the bathroom looked from 1600 I didnt even know it was a hair dryer. The hotel it self was very spacious. The AC was controlled by the staff so I had to call few times so they can put the ac up they said 22 celsius was the stander. After few calls they did lower it down to 20 celsius. I have photos of how old everything is, they should do huge renovation to this place. The breakfast was on the 15th floor nice view but food opetions were ok. In 2021 we stayed in Hotel Hills and wow the breakfast didnt jave any views but the options were endless. So modern so clean so if your in a look for a hotel definitely consider Hotel Hills and not waist uour money here.

Close to airport. Very nice hotel with a rotating rooftop restaurant. Enjoyed an excellent dinner with a great view of Sarajevo. We had an early flight so the front desk arranged for a taxi that took five minutes to arrive at the hotel and ten minutes to get to airport. Asad even provided a sack lunch since we left before breakfast.

Everything was amazing

Very nice location all staff is super good

Great property, however the breakfast and dinning in the restaurant was note so unorganized

Google review summary Reviews aren't verified 4.4 Very good 2,456 reviews Rooms 3.2 Location 3.8 Service 3.8 Couples 4.1 Families 3.8 Solo 4.1 Business 4.2 Google doesn't verify reviews from other travel sites. To see review policies, visit their site. Reviews Search reviews People often mention Z Hazarevic 5/5 48 minutes ago on Google The hotel caters to biz folk on weekdays and wedding festivities on weekends but has a nice swimming pool & sauna included in the stay. Rooms are big and spacious but we noticed there was only one small hanger/hook for the towels which was a shame considering the size of the bathroom. The staff was amazing especially Amar and Asad who checked us in and were helpful with all the questions we had. The older lady working up in the restaurant during breakfast was also very polite and always checked if we needed more food or if something was missing. We loved the breakfast every morning of our 4 night stay. Only thing that bothered us was the smell of smoke. It is felt in elevators, reception and sometimes even the hallways. The lobby bar is next to the reception and unfortunately smoking is allowed there and the same applies for the restaurant at the top during dinner which was the main reason we couldn't have a romantic dinner with a view. Locationwise, the hotel is just across a tram stop avaz and takes 30 minutes with public transport to old town (bascarsija). Taxi cost from downtown is about 15-20 BAM without bags.

Absolutely beautiful, quiet and clean place! We stay here every time we go!

It’s a good place to stay. Not too close to the touristy places. Employee at the front desk needs to be train to be more polite and have more sensitivity toward foreign tourists. Otherwise, a good place to stay at.

We love this place because it’s clean and the rooms are specious. Very quite hotel and the food is amazing!

Very kind and friendly staff everywhere in hotel. Great breakfast buffet at the top of hotel. There is bar next to the front desk and looks like everybody smokes. Didn’t like that smoke smell in the main lobby. Overall good experience for 5 days stay.

Very kind and friendly staff everywhere in hotel.Great breakfast buffet at the top of hotel. There is bar next to the front desk and looks like everybody smokes.Didn’t like that smoke smell in the main lobby.Overall good experience for 5 days stay.

Perfect, high quality, friendly personnel

Very well prepared for corona. Nice and professional staff, clean room, comfortable bed. Nice spa area. Fast WiFi.

Pros:+ Nice hotel & nice rooms+ Nice pool & but only two steam rooms (Finish and Turkish)+ Friendly staffCons:- Does not meet a standard to be a 5 star hotel. - Not a lot of food to choose for breakfast. - No “livecooking” at breakfast, which is a must for a 5 star hotel. - Cold frankfurters for breakfast. - Shower can not attach to the stand”.

Pros: + Nice hotel & nice rooms + Nice pool & but only two steam rooms (Finish and Turkish) + Friendly staff Cons: - Does not meet a standard to be a 5 star hotel. - Not a lot of food to choose for breakfast. - No “livecooking” at breakfast, which is a must for a 5 star hotel. - Cold frankfurters for breakfast. - Shower can not attach to the stand”.

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