We really enjoyed our stay here. Booked it as we didn’t want to be right in the city centre, but there is a very pleasant 20 minute walk into the city which we loved. Parking here is really easy, garage below the hotel for a good price. Only minor thing to note is the faint smell of smoke when walking through the corridor. Our room itself didn’t smell of smoke but parts of the hotel did. Something to be mindful of as a non-smoker! Enjoyed our stay though and would recommend staying here for Sarajevo

Always amazing experience in Novotel Bristol. Staff are so helpful and welcoming

Super bequemes Bett

A really enjoyed six night stay at the hotel. The room was comfortable and clean. Breakfast was good with varied choice to suit all tastes. The staff were friendly and accommodating. They were quick to adddress mistakes over an airport transfer that did not appear and the request for a non smoking room which had not been met initially. The hotel is in a pleasant spot away from the hustle and bustle of the city. It is a nice walk into town and taxis are readily available and cheap. However, I was very happy with my stay and would definitely return on future visits to Sarajevo. Many thanks for a lovely stay.

Very nice place!

Fantastic hotel. Clean, comfortable, helpful staff, great breakfast

Beautiful property. The location is a bit further from the main attractions (Old Town) but taxi service is inexpensive if you don’t mind transport.

Very nice hotel, good team, clean

Very comfortable, clean hotel with great breakfast and polite, helpful staff. The bus and tram are only a short walk down the road. I would definitely stay there again.

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend Novotel Sarajevo Bristol hotel.

professional and courteous staff, good location and nice hotel but it starts to show aging!

Very nice and clean hotel. Will recommend to everyone.

The staff are very friendly and helpful, Fouad was excellent and great help with all our needs

Nice hotel walkable to the city . Not access beside the river

I came back to Novotel Bristol because of the very friendly staff and manager Mr. Fouad. Also very nice selection for breakfast.

Very nice hotel

Very nice hotel in a tough to beat location - I think it's better positioned than the hotels closer to Baščaršija. Breakfast buffet is excellent. Staff is responsive and professional. Only thing that surprised me is that I ended up in a smoking room - not something you'd expect would even exist in a 4 star hotel these days. They should make it clearer during the booking process that there are smoking rooms.

Decent business hotel.

My boyfriend and I had a great stay at Bristol. The in room hot tub was a great addition.

My boyfriend and I had a great stay at Bristol. The in room hot tub was a great addition.

Great upgrade done by hotel. Amazing

This hotel is, by far, the best in Sarajevo. Perfectly located in the heart of the city--close to both the Old Town & city center for those traveling for pleasure, as well as all the main administrative districts for those traveling for business--the staff is by far the friendliest Ive experienced in any hotel in Sarajevo (note: even more so than its competitors, i.e. the pricier Swissotel and others, where the service makes the experience decidedly less than 5-star). The staff are friendly and more than willing to go out of their way to accommodate guests in any way they can, which really means a lot for people on a short business trip in particular! Furthermore, the hotel itself is beautiful--the lobby and the cafes in particular--, the food is delicious (try the Beys soup in the restaurant and the medena torta/honey cake in the cafe), and the spa is well-equipped and the perfect size for some quick and quiet relaxation.Overall, an amazing hotel and my absolute favorite in Sarajevo!

I made reservations for four nights and paid fully for my stay.Urgent matter happened that delayed my travel to Sarajevo. I called hotel to confirm that I will be coming the next day. I was shocked to know that they cancelled all my reservation (4nights total) becoz I didnt show the first day. Of course there was no refund and I had to book in another hotelThis is not right and I am very dissatisfied and disappointed with their service

The room so called Superior Room it's an illusion of the name, way too small , staff was friendly and helpful and the hotel is in good shape, and well located near restaurants ect.or you can choose eating at the hotel witch has a good restaurant

The room so called Superior Room its an illusion of the name, way too small , staff was friendly and helpful and the hotel is in good shape, and well located near restaurants ect.or you can choose eating at the hotel witch has a good restaurant

Lovely modern hotel with everything you need. perfectly clean. very good breakfast

Room clean and confortable. Good breakfast. Perfect Gym and Spa after a working day. I'll be back.

Staff were very friendly and helpful. One of the receptionist even assisted us to configure our data simcard settings! Location is about 15-20mins walk from SCC. Gym is of decent size too.

The best stay in sarajevo to date. Definitely coming back next time we visit Sarajevo!

Fine Hotel - slightly disappointing breakfast and lacking atmosphere otherwise clean and good fitness area.

Lovely staff, beautiful hotel, gorgeous pool, and decent location.

The room was good, but cleaning could’ve been better. The music played at the hotel was too loud and only for very specific clients as it was only Arabic music.