Front staff was very pleasant and easy to work with.

Good option for one day or short stays. Well located close to the airport, clean rooms, relatively new installations, bathroom with hidromassage shower, free parking. Breakfast is good with cold and hot options (egg, bacon).

Specifically filtered for a crib, called ahead and they stated they had a crib, but less then 24 hours later they did not. Not that they were in use, but all of them were turned in for upgrades, waiting for new ones.

Location

very quiet...other places you hear everything. Totally quiet stay Parking is terrible, working on the front entrance hard to get around. But loved the place coming back in June will certainly stay here

Enjoyed my stay very quiet hotel. Parking is not good too many 18-wheelers parked very limited.

Bathroom had no shower curtain...no toilet paper.

The room only had blinds which did not block any light in the room, no curtains very hard to sleep with the very bright parking lot lights, which are great for security, but not for sleeping. Our room was like daylight the entire time. No sleep was able to be had.

Good location, to visit the school

Great

I chose this hotel because it was close to the airport. It was fine for a one night stay. My biggest complaint is that the blinds in my room were broken and street light right outside the window lit up the room all night.

feels like a converted property.

Enjoyed for a nice one night rest

Nothing special is a good place and area to stay

A very good value. Room was comparable to other chains, very clean and comfortable. Breakfast was free, but provided by a nearby motel, a minor inconvenience, but might be problematic for those with mobility limitations. Breakfast was excellent, however.

No curtains on the windows and our bathroom wasn’t cleaned all the way. Dirty toilet and towels from the previous guest still in the room.

Very friendly staff.

Good location, good parking, clean lobby, clean room and comfortable bed. Breakfast was to go which was a slight disappointment.

Old rooms

We had our toilet water leaking the whole stay. Holes in our walls and the door plate when you walk in was loose with no screws. They were also doing construction down stairs the whole stay.

My big complaint was nothing to block the lighted parking lot and huge sign out side. Seemed like day light all night. Clean comfortable and friendly otherwise.

Close to the airport which overlooks a lot of shortcomings.

Great place

Service desk just handed the key, didn't provide other info like no breakfast/coffee available on the weekend. Between the blinds and bright digital electronics, the room was completely lit up all night. Shower hadn't been cleaned.

Good

No curtains on the windows and bright parking lot lights make it impossible to sleep if you are light sensitive. No coffee in the lobby. Coffee pots but empty. No once but multiple times. 3rd floor breakfast room. Very inconvenient. Breakfast however was good.

My Room was Great only Down fall i was right next to Housekeepers storage room so i heard them at 8:30 every morning..

Staff and property were great!

Staff and property are great!

I loved my stay, nice spacious room, comfortable bed, great breakfast, zero noise! Will def be back.

This property was under construction. The bathroom had no ventilation and the shower head didn’t work well.

The hotel was ok. There was a lot of little things that needed to be fixed in the room in terms of shower fixture etc. More importantly the breakfast area was closed all weekend Saturday and Sunday sign said for renovations so Saturday was a brown bag with a school lunch frozen burrrito and a box juice. No Clue what Sunday was but it was in a brown bag at the front desk. One of the reasons I booked was because of the breakfast.There were commercials for comfort Inn and Suites showing a full breakfast these were commercials I saw during my stay at Comfort Inn and Suites I was dissapointed. . I paid $ 114.00 per night for a gas station breakfast. I could have stayed at Motel 6 for $65.00 per night with no breakfast. I will not stay there again. My son is stationed at Fort Bliss I will frequent El Paso frequently. Steer clear of the location on Gateway Blvd.