The fact that I was sent a link to write this review proves that i had a confirmed booking. But the hotel reception outright refused to acknowledge the confirmation claming they dont know about hotels.com. So I had to find another hotel to stay. And what is amusing is that i booked another hotel for the next day onwards from the same group - Fortune Group. And they had no issues.

The fact that I was sent a link to write this review proves that i had a confirmed booking. But the hotel reception outright refused to acknowledge the confirmation claming they dont know about hotels.com. So I had to find another hotel to stay. And what is amusing is that i booked another hotel for the next day onwards from the same group - Fortune Group. And they had no issues.

One of the worst experiences I've ever had in Dubai. They first gave us a room full of cockroaches (4-5 cockroaches running inside the bathroom). We changed rooms but the quality wasn't any better. Really old rooms, with old furniture and primitive bathrooms. Absolutely horrible service, cleanliness and hygiene.

One of the worst experiences I've ever had in Dubai. They first gave us a room full of cockroaches (4-5 cockroaches running inside the bathroom). We changed rooms but the quality wasn't any better. Really old rooms, with old furniture and primitive bathrooms. Absolutely horrible service, cleanliness and hygiene.

Lovely

Lovely

My stay at the hotel was very good the rooms are clean services great Needs some work in the bathroom Showerhead And sprayer or not working don’t work properly.

My stay at the hotel was very good the rooms are clean services great Needs some work in the bathroom Showerhead And sprayer or not working don’t work properly.

AMAZING

The stay was not at all felt like a comfort place for family... everywhere a dim feel... hotel management prefer guests who are coming for bachelor enjoyment... front desk staff behavior like they are the ustomers and guests as their suppliers! The lighting inside the room and corridor very poor, location is good those who are looking...cleaness is very poor...found cockoches, bugs etc. In the toilet! Hotel staff discourage online bookings....I think hotel.com should remove this hotel from their list

Near to airport and reasonable price.Nice staff.I liked it.

No floor mat in the toilet so was slippery

The hotel property is a bit old, so if you are looking for a modern new hotel, not this one. The toilets were dirty and not clean.

Very convenient stay between Dubai and Sharjah/Ajman Emirates

Nice Hotel for Stopover near Airport Terminal 2

This is an unfortunate experience in a great city. A deceiving information ab the hotel apartment that people chose for having a washer and dryer that was my reason to chose this place Expedia site advertising a gracious hotel with some harsh realities. Expedia description states washer dryer and free local calls. No single studio or apartment has a washer or any inside laundry service. I complained to reception, sir no other choice he denied the info I printed Expedia and this fraudulent information he said you have no choice money already paid. No laundry service but an expensive outside one. No apology or courtesy for this inconvenience, rooms were not cleaned on daily basis and smells like a dirty ashtray They have a bar downstairs and on the 1 st floor what looks like a club with Arab dancers a super loud noise every night till three 3 AM. I pointed this out don’t worry sir I’ll place you on a higher floor (3rd) true away from the club noise but facing a highway and train station. I used my noise reduction earphones during my entire stay. Parking is like a driving challenge super narrow driveway to the basement I prayed not to damage my rented Audi. I street parking up with two 150 Dirhams parking tickets. Front disk employee lacking a common sense to a disturbing point not to keep my passport hours after reservation and I have to realize I didn’t get it back. a business center windows 5 and to print the reception wrote me his email to print personal file

This is an unfortunate experience in a great city. A deceiving information ab the hotel apartment that people chose for having a washer and dryer that was my reason to chose this placeExpedia site advertising a gracious hotel with some harsh realities. Expedia description states washer dryer and free local calls.No single studio or apartment has a washer or any inside laundry service. I complained to reception, sir no other choice he denied the info I printed Expedia and this fraudulent information he said you have no choice money already paid. No laundry service but an expensive outside one. No apology or courtesy for this inconvenience, rooms were not cleaned on daily basis and smells like a dirty ashtrayThey have a bar downstairs and on the 1 st floor what looks like a club with Arab dancers a super loud noise every night till three 3 AM. I pointed this out don’t worry sir I’ll place you on a higher floor (3rd) true away from the club noise but facing a highway and train station. I used my noise reduction earphones during my entire stay. Parking is like a driving challenge super narrow driveway to the basement I prayed not to damage my rented Audi. I street parking up with two 150 Dirhams parking tickets. Front disk employee lacking a common sense to a disturbing point not to keep my passport hours after reservation and I have to realize I didn’t get it back. a business center windows 5 and to print the reception wrote me his email to print personal file

Bad hotel pls remove of you r list, so old and noise , no car park

Bad hotel pls remove of you r list, so old and noise , no car park

It has a bunch night clubs that make noise till 4 am. Windows are not double so you hear cars that from the high way.

It has a bunch night clubs that make noise till 4 am. Windows are not double so you hear cars that from the high way.

A poor experience, high handed attitude from the front desk! This was our first point of contact; hence everything from there on was downhill. The hotel itself is very average, the common restrooms have no toilet paper and no help offered either!

Allowed me to check in early and even upgraded me to a single one bed since I was traveling alone. Very friendly staff.

They need some performance for a fast growing hotel in a very good location quietly. They are treatment is professional.

The worst room I've ever seen. I booked a non-smoking room but its smell was very smoky, no windows, no service. I strongly not recommend this hotel.

The worst room Ive ever seen. I booked a non-smoking room but its smell was very smoky, no windows, no service. I strongly not recommend this hotel.

Booked for two nights, checked out after one night. After numerous attempts to activate my room access card, was informed that the lock was broken and I would have to call a member of staff each time I wanted to get into my room! Room was designated as 'non-smoking' but had clearly been a venue for an excessive smokers convention. Stinking. My colleagues room had a broken safe, which he requested to be repaired or replaced. It was removed and never replaced. Other minor things; no batteries in TV remote, threadbare towels. All contribute to overall terrible experience. When speaking to the duty manager and advising why we were checking out early, telling him it was the worst hotel I had ever stayed in, his reply was "I accept that"! Avoid at all costs - you have been warned!

A budget hotel with some first class amenities. Worked well for me because I arrived by car. Underground parking. Excellent breakfast buffet. Wifi was fine. Located close to the airport but on the opposite side from the main international terminals.

Bad service, broken coffee maker ( they did not replace when asked) , amenities are not as described, dirty floor, staff are not polite.

Please don't book this hotel everything is horrible. The wifi is terrible, food is bad, staff don't understand English well u have to repeat yourself hundreds of times. Very far from downtown and bit convenient at all . I was hoping to leave as soon as possible

Ok but full of flies in the bathroom Restaurant OK Food Ok

This is a nice hotel to whom that want to be close to Deira. Moreover the hotel is close to the metro station and shops. Convenient.