Beautiful place , but the bathrooms need a lot of work . Very friendly staff

Super

Absolutely perfect! Happy, friendly staff at the most beautiful property possible. The location is ideal for walking around Ubud. Easy access to the part of Ubud and the Monkey Forest. But the staff make the stay at Pertiwi Bisma 1 absolutely perfect!

I liked the friendly staff, and there many negatives to list in the review. A few to mention, the incredibly dangerous and steep walk to my room was unlike any place I have stayed (61 countries). The stairs were slippery and no rails were offered. The wifi was essentially not functional and made it impossible to check email. No telephone in the room. The bed was incredibly uncomfortable and poor quality. The patio door would not close. The bathroom light was not working and had to demand its repair so I could shave. I cannot in good conscience submit anything beyond 2 stars. I will never return.

Villa was infested with spiders and there was no running water in the washroom.

We found Pertiwi Bisma to be one of the nicest hotels with a view from Ubud. They provided a good service and also, the two pools are amazing!

This hotel is simply too old and run-down. The rooms were outright dirty and looked like they had not been cleaned for weeks. There were two dead cockroaches in my room and green/blue looking mold in one of the corners of the room. The staff was OK friendly, but did not give any compensation (and could not change my room as they were full) even though that room was a health hazard.

I loved this property. The staff is wonderful. They were friendly, professional, accommodating & very helpful arranging excursions & a driver. The hotel is beautiful. The pools were incredible! And the landscaping was beautiful. I only wish we could have stayed longer!

I loved this property. The staff is wonderful. They were friendly, professional, accommodating & very helpful arranging excursions & a driver. The hotel is beautiful. The pools were incredible! And the landscaping was beautiful. I only wish we could have stayed longer!

Great property, wifi is a bit slow in some areas, otherwise all good.

When we checked in and shown to our room, the bathroom wasn’t great at all. It was just very dirty, we went to the reception who were very helpful. They shown us another room, which wasn’t much better and after a while, we managed to move to their sister hotel - Pertiwi Bisma Resort and Spa - which was an absolute dream! Couldn’t recommend that hotel enough. Really clean, massive room, beautiful setting and the pools were incredible!

When we checked in and shown to our room, the bathroom wasn’t great at all. It was just very dirty, we went to the reception who were very helpful. They shown us another room, which wasn’t much better and after a while, we managed to move to their sister hotel - Pertiwi Bisma Resort and Spa - which was an absolute dream! Couldn’t recommend that hotel enough. Really clean, massive room, beautiful setting and the pools were incredible!

Great little hideaway, nice bungalow and great staff.

Great little hideaway, nice bungalow and great staff.

Good place if you want to spend a couple of days and I would recommend the breakfast. The pools are also great. However, we had a few problems e.g. ant problem, wifi problem, and a strong sewage smell coming from the bathroom one day (and no water). It was also on a very rough road. If you don't like stairs don't go here!

Not a bad location, walking distance to the main street. Friendly staff, good air con, and fairly clean. The only problem was the wifi only because I work from my computer. I had to go to the lobby to use the wifi. Other than that, pretty good hotel.

The staff here are excellent. They go above and beyond to please the guest. We had some WiFi and A/C issues that were quickly addressed and fixed. My only note is the shower didn’t drain well so you are standing in dirty bath water when taking a shower.

Hotel, Staff and facilities was amazing except wifi. Wifi was very poor but all other things was great. We had very good time at Pertiwi Bisma 1. If you love green nature then I strongly recommend Pertiwi Bisma 1.

They have the best infinity pools in ubud with the best views ever :DThe staff are very friendly & the breakfast was good but needs more variety :)

They have the best infinity pools in ubud with the best views ever :D The staff are very friendly & the breakfast was good but needs more variety :)

I stay there for 1 week.Staff is really friendly and helpful. The room was bigger and better (bed, linen, tv...) than what I expected for the price, because as I mentioned, the relation between quality and price is really good.I did not book breakfast, I paid my breakfast when I got there, but totally worth it.Most of the nights i had dinner in, and the food was delicious.AC was working perfectly

Great! Such an affordable price for such a beautiful view. Prepare for a long walk from lobby to the room if you choose valley suite, but the view is definitely worth the walk.

Great! Such an affordable price for such a beautiful view. Prepare for a long walk from lobby to the room if you choose valley suite, but the view is definitely worth the walk.

The place was great and the staff were excellent. We cannot fault our stay here and would stay again.

infinity pool in rainforest was beautiful, nice food staff very friendly.

Far to walk anywere. Restaurant not great Needs to learn how to make drinks that are on menues. Reception staff was good. Right in The woods, lovely. Rooms need to be redone, chips and mark everywere.

We did not stay here because although we booked a twin room they did not have any twin rooms available when we arrived. They offered us a room upgrade next door at Pertiwi Bisma 2 which was lovely and less steps, so overall it was better for us.

I have called the hotel 2 days before as I wanted to book in one night earlier. The staff member on the phone said that there is a room available and if I could send them an email. Unfortunately when we arrived the room was not available and we were transferred to Pertiwi Bisma Resort and Spa. We then checked in to Pertiwi Bisma 1 the next day. I was asking for a bottle opener as we had our water in glass bottles with no screw top. It took more than an hour to get one. The bed and linen had an unpleasant smell and we had a cockroach in our room. When I was booking there were pictures of Yoga taking place at this hotel, this is not the case anymore though. I was disappointed as this was one of the reasons I booked this hotel in the first place. Overall not a great experience.

Nice place with sizeable room and good breakfast but not easy to find and accessible by foot. Quite deep in. Suggest they provide free shuttle service. Can improve business and ratings.

our accommodation was excellent with great views of the hotel grounds and surrounding area.We were on the top floor with a balcony. It was in walking distance to the Monkey Forest (5 minutes) and to other tourist spots. Night life was good. It was Monsoon weather and it rained around 3 pm most days but was still very enjoyable.Everyone was very welcoming and our breakfast was excellent with plenty of food. We will be returning.

Quiet location but only one street from main shopping area and monkey forest. Staff always very helpful.

We stayed at the Pertiwi Bisma 1 for a couple of nights in the pool villa rooms overlooking the infinity pool and lush ravine. It was beautiful and a very romantic setting and for a getaway I think it was lovely. There is a cut through to Monkey Forrest rd through the Pertiwi hotel but this also includes some pretty step terraine, so not ideal if you want to be close and in easy access of the centre of Ubud. Breakfasts are buffet style and very ordinary (I chose not to eat here even though included in the stay). I have read other similar reviews so surprised the hotel hasn't corrected this. I tried a pancake and had to spit it out as it was like cold play dough. For the amount of guests they need to have individual cooked breakfasts for guests of a better quality. We had to get them to check our air conditioning as the room was unbearable to be in. Apparently the exhaust fan in the bathroom was making it not work properly. It was bearable when this was turned off, but it really needs a air con with higher capacity. TV is mainly Indonesian channels, satellite TV with more channels would have been nice. Be warned, I have stayed at other Ubud hotels with steps but these ones are severe!! It is workout to get to the lobby from our villa.