Nice hotel, friendly staff

Nice hotel, friendly staff

The breakfast was from previous week probably! They took about 15 euros for our chihuahuas but I don’t understand for what... cause there was nothing prepared not even a coup for water we had ours After all the COVID crisis is for all its not good to bare our skin I will not return there!

The breakfast was from previous week probably! They took about 15 euros for our chihuahuas but I don’t understand for what... cause there was nothing prepared not even a coup for water we had ours After all the COVID crisis is for all its not good to bare our skin I will not return there!

+ Views over the bay and the old city are great; central beach and Harmanite beach as well as the old city are within walking distance; the receptionist was helpful. Paid parking within walking distance.- The pool and gym are closed (June 2021), so if this is important for you, check before you book. The sun deck (nicely featured in the images) is demolished/under construction (June 2021). The restaurant is semi-operational (no outside dining or breakfast - June 2021). The breakfast can get very boring. Furniture is rather outdated (aircon and fridge are quite loud). No basic amenities such as a water cooker or instant coffee in the room.

+ Views over the bay and the old city are great; central beach and Harmanite beach as well as the old city are within walking distance; the receptionist was helpful. Paid parking within walking distance. - The pool and gym are closed (June 2021), so if this is important for you, check before you book. The sun deck (nicely featured in the images) is demolished/under construction (June 2021). The restaurant is semi-operational (no outside dining or breakfast - June 2021). The breakfast can get very boring. Furniture is rather outdated (aircon and fridge are quite loud). No basic amenities such as a water cooker or instant coffee in the room.

Excellent location between two beaches, nice restaurants around, good people.

Probably one of the worst hotels i have ever been. Hygiene was absolutely non existant, when mentioned to the hotel, they tried to remedy the issue but still to very poor standard. That was a birthday present to my partner that was absolutely ruined by the clienliness of the property. Will bever return.

Amazing sea view and only 15 minute walk to Old Town. Rooms were spacious albeit the décor a little tired. Strangely it wouldn't take a lot to make this a 4 star hotel with a bit of investment.

Amazing sea view and only 15 minute walk to Old Town. Rooms were spacious albeit the décor a little tired. Strangely it wouldnt take a lot to make this a 4 star hotel with a bit of investment.

Very good stay

Good accessibility to the Sozopol beach and excellent view on the Black Sea. I really enjoyed breakfast food with terrific seashore landscape from the restaurant!

Great location but no parking. great view and value.

Day 1 we expected a parking spot since the website says free parking but that was not the case. We had to park about a 15 min. walk away, hoping our car wouldn't get towed! Never stayed at a hotel that the cleaning staff didn't make the bed, all they did was take the trash. And the toilet was filthy from the guests before. Breakfast was included but whenever they ran out of something, it would take them forever to replace it. Other than the view & location, the hotel was SUPER Disappointing!

Day 1 we expected a parking spot since the website says free parking but that was not the case. We had to park about a 15 min. walk away, hoping our car wouldnt get towed! Never stayed at a hotel that the cleaning staff didnt make the bed, all they did was take the trash. And the toilet was filthy from the guests before. Breakfast was included but whenever they ran out of something, it would take them forever to replace it. Other than the view & location, the hotel was SUPER Disappointing!

A nice hotel in an excellent location overlooking the beach and bay. Street fairly quiet. Easy walk to all parts of the town, including the bus station. Staff are polite and accommodating. There was a difficulty with the way the booking was made and staff were very quick to address it and to make sure that the customer was satisfied. Room was large and very well appointed with terraces both to the town and sea sides. Bathroom was very good but for a slight problem with the shower tray that meant that it overflowed. Staff partially addressed this but the issue was still was there for the rest of the stay. I would stay here again

Nice and friendly staff. Clean rooms with AC. Delicious breakfast. Amazing view to the old historical town. The best location possible.

The hotel is old and has not been renovated recently. It claims that there is a free parking. This is not true: there are few parking spots on the street in front of the hotel and if they are available the hotel guests can park their cars for no additional cost. Overall the available parking space is insufficient. The hotel staff recommends paid alternatives (third party parking nearby). The hygiene is really bad. The elevators were dirty. The bathroom was dirty, the windows were not cleaned, the sheets were old. Basic items like napkins were missing.Receptionists do not have any initiative and are unable to fulfill basic requests.The catering staff in the restaurant lacks basic training and is extremely unprofessional. The waiters smoke on the terrace next to the hotel guests while they are having breakfast.After complaining to the management about the problems above they moved us into a bigger room that was cleaner than the first one but there was still a lot of room for improvement.

The hotel is old and has not been renovated recently. It claims that there is a free parking. This is not true: there are few parking spots on the street in front of the hotel and if they are available the hotel guests can park their cars for no additional cost. Overall the available parking space is insufficient. The hotel staff recommends paid alternatives (third party parking nearby). The hygiene is really bad. The elevators were dirty. The bathroom was dirty, the windows were not cleaned, the sheets were old. Basic items like napkins were missing. Receptionists do not have any initiative and are unable to fulfill basic requests. The catering staff in the restaurant lacks basic training and is extremely unprofessional. The waiters smoke on the terrace next to the hotel guests while they are having breakfast. After complaining to the management about the problems above they moved us into a bigger room that was cleaner than the first one but there was still a lot of room for improvement.