I stayed in 2 different premier rooms totaling a week. The first was nice. It had the ceramic bathtub. The second was run down. The caulking looked dirty. You can tell where they patched the carpet and couch. The bathtub is a plastic, jetted one. It had hair from the last person. I was disappointed none of the rooms offer coffee, tea or water considering it was $300/night for the room, fees and parking. They only service the room if you request it the day before. At night, there are homeless people outside the window shouting. The hotel didn’t create that problem. Just sharing so you’re aware of the surroundings. The pet fee was $75 per stay, cheaper than the $175 at near by hotels. Parking is $29/day. The pool looked beautiful even if I didn’t get chance to take a dip. The gym is one elliptical, three treadmills and some free weights.

The hotel is conveniently located in walking distance to shopping, restaurants, and CalTech (which was the reason I stayed there). It's a historic hotel and beautiful with its court yard and the large pool. My room (an upgrade) was a corner room with a balcony, newly furnished, very nice. My only complaint was the lack of a coffee maker or water boiler. The hotel has a coffee bar that opens at 6:30am.

I really liked this hotel for its very old school lobby with lots of cozy and comfortable spaces and a quite active chess board going on at a community table. It was really cool. My room was very comfortable and modern, with great access to charging outlets and a very comfortable bed. One thing I found a little silly was the room lighting scheme and controls. They managed to make a really simple idea more complicated than it needed to be. It was actually somewhat difficult to have a fully lit room.

Lovely hotel, nice rooftop pool

Close to our destination. I do have one gripe, the TV/cable kept blinking out. Not sure if the reason but it did it the whole time.

Pretty solid place. Just liked it more when bar was more active with music.

Great local getaway spot

Location is great. Staff were great. Love the decor of the lobby. I had no concerns.

The soundproofing here is terrible; I can even hear the snoring from the room next door. The cleaning service isn’t daily, and even when I requested it at the front desk, they didn't clean the room. After staying for four nights, I was charged over 1,000 dollars extra, supposedly for some service fees, but I haven’t seen the bill, and they didn’t send it to me.

The location was perfect and quiet. Convenient and close to restaurants, museums, and city hall for pictures. Easy check in and safe parking. The bar and lounge was super cute to hang out and have a drink before going up to our room to rest.

Stayed here a few times and always the same level of great service. The staff is very nice and accommodating. A variety of places to eat nearby. Definitely love staying here.

The location. Good coffee across the street. Quiet and nice and clean

Great renovation with lots of character and charm

An elegant historic hotel with a fantastic pool, lobby, and patio area. There were several cafes and eateries within a block's distance. The food options within the hotel ,however, were limited. No in-room coffee maker.

Beautiful facility that provides a vacation within its walls. We travel often and this hotel is a top 5 for us.

This tucked away hotel offers an appealing lobby reminiscent of a cigar bar but less stuffy

The staff at this hotel were helpful, no complaints about the service. The location isn’t bad, there are a lot of restaurants and shops within walking distance. However, the rooms are small and oddly designed (dark, mismatched decor, no basic amenities like coffee machine or soap). Overall, not the worst hotel experience but definitely not the best. The cost of the rooms is not worth what is offered.

Paid for pool view and was not given. Also the bathrooms are not separate.

The pool is excellent.

Very friendly staff. Very nice lobby area & outdoor pool. Many restaurants nearby

Hotel was very nice. Beds were comfortable and was quiet. Would stay here again. However, I’m sick of hotels like this one charging extra for parking and this facility fee each day. Also don’t like having to smell marijuana down the halls and in the parking garage, for there is a pot store under the hotel. I still have to pass drug tests to keep my job.

I didn’t get any help offered with my bags, and there was no water offered in the lobby on a super hot day. (The check-in desk attendant was able to get me a cup of warm tap water but it seemed like a special request.) I had to wait 10 minutes in the lobby while housekeeping confirmed the room was ready even though I was checking in after 3pm. (And even then I found a clothes sticker on the wall from a previous guest once I got in the room.) There’s a tv by the bathtub which is cool except it only gets a couple very glitchy local TV channels. There didn’t seem to be a way to get Netflix or any streaming channels on either of the TVs. In the morning there was no breakfast as promised in the lobby because they “had no barista that day”. At the pool, the maintenance team started cleaning the pool with a machine while guests and kids were swimming in the pool without saying a word. They just had to swim around a giant extension cord and machine. Otherwise my stay was fine. The staff were generally friendly and the hotel has an old Pasadena charm to it.

Loud noise from the street. Booked from Expedia stated all the taxes and fees are included except parking and pet fee but they still charged a facility fee of $15. Hotel is not located in downtown area so parking $29 per night is overpriced. "upgrade" my room from two beds to one bed without letting me know there was no sofa bed option lol. Will not stay here again.

Very nice.

Great decor, lobby, pool area, and staff. Very much enjoyed walking in the neighborhood with all the food options.

Hotel was pretty average Small bar no restaurant to eat in Pool was nice, Grace and Nathan took good care of us. Has a kitchen with limited food items Room was nice, shower, bathtub, comfortable bed but did have a Maryjuana smell

Everything turned out well. Nice ambiance, clean and inviting.

The staff were friendly and helpful. The room was guiet and comfy! We will definitely be back!

Comfortable beds and beautiful hotel in the heart of Pasadena! Walkable to many great coffee shops and restaurants.

This was such a beautiful property and the staff was very nice. I would stay here again!

Great service!

Lovely historic lobby & public areas; rooms are modern updated. Parking was very expensive!