No food and beverage breakfast from hotel site not available .

shower head is broken, A/C temp can not be adjusted. Towels were crisp, clean and new

The hotel is clean. From lobby to the common area and the room, it's clean. The staffs (guards, receptionist, maintenance) are welcoming. Having a guard roaming around makes me feel safe. It would be lovely if there are windows in the room. Also, it would be nice if there is a complimentary slipper. 😊

Overall, this hotel is good. I can tell prospective travellers that there are absolutely no roaches or any problems with cleanliness. The hotel overall is good with a friendly staff. The only issue is to be aware of are, there are a lot of very young clients here, so the hallways can be a little crowded or noisy at night, along with rowdy clients coming in from nightlife activities. The set up of the hotel looks like college campus and there are usually people in the hallways on the laptops or eating as I think that this hotel has zero tolerance policy for eating inside rooms. Also, the Wi-Fi procedure for signing on is cumbersome as we had to get assistance two or three times for them to reset some sort of password or assistance with signing in because the signing credentials are not working and the front desk was friendly, but I actually had to do some of the procedures for us, resetting some of the password or username. Overall, I would say that there are no issues as far as Roaches which could be common in Philippines. I would recommend this hotel. There are no concerns with roaches or cleanliness. If you don’t mind seeing a lot of kids which is a hit and miss situation that I recommend, also this is connected to a mall with limited stores and restaurant options, but not really on our neighbourhood Street where you can walk to stuff

Bath soap not provided and towels too old

Very satisfied and returning again

No basic hygiene kit available. Staff not accommodating

It don’t feel like a Hotel. Hotel is all on the 5th floor. My room didn’t have a window. Talking in the hallways carries into your room . My room had no hot water for shower. Other than that. Staff was really friendly & helpful. Room is good and clean. Location is ok .

People are helpful and pleasant. we enjoyed pit stayed.

Everything was great, except the overnight parking situation!

within the mall area..people are accommodating...

Friendly staff and comfy bed. Good for overnight stay. So many students in the area so a little bit noisy. They’re all up early in the morning and you could hear the noise.

I had a very late check-in but none the less was greeted with very warm accommodation at the front desk. Very comfortable bed and a very deep sleep I had. I have stayed here four visits and already stay here on my first few nights after I've reached manila.

Rubbish poor hygiene poor decoration and unhelpful staff will never stay there again

Nothing, too small like a dolls house. Never stay again.

Clean and tidy

Nice clean cheap horrible locations the area is very rough wouldant go out at night

THE TOILET SHOWER ROOM WAS BLOCKED. 1ST ROOM THEY GAVE ME THE BED IS NOT READY YET VERY DIS ORGANIZE

Clean and comfortable

Great Hotel, very friendly staff, will definitely recommend to friends

Excellent hotel, so good we extended our stay for another 4 nights

Nice hotel

Very pleasant and convenient to everything I need.

Room was good, it’s in remote area. Location of the hotel is not good. It’s akways hard to find a taxi there..also the Internet was so very slow. Housekeeping is done only after 3pm...which is not a good point at all.

nice place and clean i would be happy to go there again

I liked the staff pretty nice, but the place needs upgrading

Courteous staff close to anameties, clean rooms, good supply of necessities, all in all comfy and worth your money

A bit frustrated,you can hear the loud echo of the noise when people are talking and when kids running and shouting outside.Don't expect you can relax in the morning coz you can really wake up very early because of the chairs and tables banging outside while the staff is cleaning :-(

The hotel was nice and clean but the staff were a bit cool. They did not smile when talking with customers. The toilet and the bathroom were separated. Sometimes it was inconvenient when you wanted to pee first before shower.

Air conditioning is very loud noise.......:::........

This is my second stay. I'll come back again. I will recommend go hotel Otis Manila

Very nice hotel for a short or long stay. Very accommodating. I liked the setup simply because it composed of my fav color. I would stay again in the near future