I opted to pay at the hotel when booked but obviously put at card down to secure a room. However when I checked in, I was told that the money had already been taken from my card. I feel quite angry because the money was taken without my permission. I had cash to pay for the room when I checked in. The room itself was ok, I had booked a twin room for my son and I. The beds were pushed together and the room was quite small, which meant that we couldn’t move them apart that much. Also the bathroom didn’t have a blind in it and the window was opposite a college, so there was absolutely no privacy, we never used the show for that reason.

A lovely very helpful welcoming place, gave me keys to room early as the room was free. Surprised to see such wonderful entertainment on a Saturday Afternoon.

Very close to Beach front and venue car park was good to have too. lovely lady on check in very quick & easy, will definitely stay again.

A dated building but noticeable improvements and investment. Shower broke so had to be hand held but very spacious. The staff in reception was excellent and very helpful. Breakfast was filling and fresh. Had a pint, not the best and the old boy behind the bar bless him tried but could do with a more welcoming approach. Represented good value and would not hesitate recommending or staying again.

After leaving the house at 4:30am I decided at 3pm to book a hotel room as it was going to be a longer day than expected, little did I know it would be even longer and more stressful after booking in at this place. I arrived at 19:15 almost 15 hours after leaving home, just needing a shower, maybe a beer and a bed. I was greeted by a completely closed hotel, no lights, no life, no one answering the phone. All this despite taking payment 4 hours earlier. Avoid.

Very good for the price

Pleasant

Very nice staff! Really enjoyed my experience there! I will book again thank you!

Lovely comfortable 1 night stay

Pleasant welcome. Reserved space for car. Room ready early. Very clean and tidy and great pint un bar. Will def stay here again

Fabulous thanks for the lovely stay and thank for the breakfast 😀 😊 we love weston super mare so we will hopefully be able to use your hotel for the summer hols once agaiin thanks for our stay lesley and emma from room 108

Fabulous thanks for the lovely stay and thank for the breakfast we love weston super mare so we will hopefully be able to use your hotel for the summer hols once agaiin thanks for our stay lesley and emma from room 108

Stayed for 2 nights here. Only real issue i had was bed lumpy and hard and seemed to tilt on one side. Room was suitable for me as a single person. Did feel abit awkward going through function room to get to my room whilst a private event was being held there. I did not use bar or dining room as i was meeting family. All staff i did engage with were friendly and helpful. Would i use this hotel again probably if circumstances were right.

Lovely hotel right on the front , friendly service cosy room , the manager was very helpful and helped us with parking as I hadn't booked parking in advance. Very relaxing stay would stay again

Lovely hotel right on the front , friendly service cosy room , the manager was very helpful and helped us with parking as I hadn't booked parking in advance. Very relaxing stay would stay again

Nice hotel tocks all the boxes for me great location

Nice hotel tocks all the boxes for me great location

We had an amazing weekend we can’t fault the hotel. Lovely room and in a perfect location. We are already planning on coming back

We had an amazing weekend we can’t fault the hotel. Lovely room and in a perfect location. We are already planning on coming back

Excellent choice for a very comfortable overnight stay. Very friendly, very clean highly recommended

Excellent choice for a very comfortable overnight stay.Very friendly, very clean highly recommended

Good.

Good.

The hotel was having work done. Our roo was clean but i think if work is being done the rooms should not be used .The staff were friendly but think understaff at breakfast we had to wait a while for plates and the food to be replenished.

The hotel was having work done. Our roo was clean but i think if work is being done the rooms should not be used .The staff were friendly but think understaff at breakfast we had to wait a while for plates and the food to be replenished.

For the price it was very good and so clean. The staff were very good but avoid the Wetherspoon pub next door. Entertainment on the Friday and Saturday we a bonus. Would certainly go back

For the price it was very good and so clean. The staff were very good but avoid the Wetherspoon pub next door. Entertainment on the Friday and Saturday we a bonus. Would certainly go back

Overall we had a nice comfortable stay. The only complaint for me, was that there was no Air Con in the room . Otherwise, it was generally good and fit for purpose — we stayed for a couple nights for our friend’s wedding. The hotel were very accommodating of our early check in, and access was straight forward well after-hours during the night. We made the most of the TV and Broadband on day2 as we were generally just tired and hungover. As a result, we missed Breakfast so can’t really give a review of this. we missed breakfast again the next morning because it was only available 8-9am which I think is early, especially for a Sunday. The bar is reasonably priced, we’ve been a few times — even when we weren’t staying here, and over the weekend they had live cabaret entertainment. We were on the 2nd floor and it was really peaceful - couldn’t hear anything from downstairs. The location is the most appealing, it’s very centrally located to everything we needed — the registry office, the grand pier, the seafront, the shopping mall, plenty of eating establishments etc. Would gladly recommend to others :-) .

Overall we had a nice comfortable stay. The only complaint for me, was that there was no Air Con in the room . Otherwise, it was generally good and fit for purpose — we stayed for a couple nights for our friend’s wedding. The hotel were very accommodating of our early check in, and access was straight forward well after-hours during the night. We made the most of the TV and Broadband on day2 as we were generally just tired and hungover. As a result, we missed Breakfast so can’t really give a review of this. we missed breakfast again the next morning because it was only available 8-9am which I think is early, especially for a Sunday. The bar is reasonably priced, we’ve been a few times — even when we weren’t staying here, and over the weekend they had live cabaret entertainment. We were on the 2nd floor and it was really peaceful - couldn’t hear anything from downstairs. The location is the most appealing, it’s very centrally located to everything we needed — the registry office, the grand pier, the seafront, the shopping mall, plenty of eating establishments etc. Would gladly recommend to others :-) .

Traditional hotel with a friendly welcome. Nice location, perfect for exploring the local area.

Traditional hotel with a friendly welcome. Nice location, perfect for exploring the local area.

Nice family run place, don’t expect the Hilton but certainly worth staying a few nights.