Had a really nice stay, everyone was very accommodating

This place is dated & dirty, there were 4 or 5 spiders in the high corners of our room, the bathroom was mildly dirty as well. They obviously didnt clean it properly. Alex Bay is really going down hill the alst few years! The bar, staff, and food are solid 4/5, but the cleanliness was unacceptable.

Great location and view

Property stunk of cigarettes, the first room I was put in smelled so badly of cigarettes it made my eyes water. The brick outside of the pool on the exterior had been painted and now the brick is spalling badly and there's algae growth apparent on the white exterior. Despite the language of the website sounding like docking is included it costs a whopping $5/ft/day on rotted docks with leaky water spigots and sketchy shore power connections. The municipal owned launch adjacent the hotel (on their property) is so poorly maintained i was unable to launch my boat there. Inexperienced and rude boaters have power loaded so much there is an insurmountable mound of rock and debris just past the ramp that you cannot see from the ramp (it can be seen from the dock). The staff is the only saving grace this facility has going for it and the owners of this place clearly don't value them at all because the place is an outdated, neglected, unsafe dump. The fact that I was charged more than $100/night for a stay at such an unkempt piece of real estate is highway robbery. Stay elsewhere, the Riveredge Resort is definitely no longer what it once lay have been.

Nice place. I did report to the desk that the parking lot light was very dim and many lights were out, making the parking lot feel unsafe.

Walking distance to activities, gorgeous views, staff was very helpful.

Great staff and location

We didn’t stay. We asked for a refund. The common area wasn’t clean and then the cleanliness of the room was subpar. Lots of room for improvement in this facility.