Situated in the medina, very convenient for shopping and dining. The room was clean and the bathroom too but there is this sewer smell which is understandable because it’s an old riad and could have come through the open window from outside. The manager’s hospitality will make up for whatever structural lacking. Nordine welcomed us with mint tea and helped us arrange for our day tours, walked us to tour meeting place. He recommended a very nice place to dine called Chez Hakim where staff are friendly, good eats at good price. Breakfast offering served in the common area was good. He got us this amazing tour guide Ahkmed, who is not only knowledgeable with the area and an intellectual with lots of historical insights and commentaries. Akhmed picked us up from our riad and showed us the medina like we were his students and family, he even accompanied us to the outside medina tour. Very kind, did not treat us like some random tourists of the day. He took us to this great family ran restaurant Zohra, where the food is delicious and the folks are great. In summary, you wanted to be in a place where you are well treated as guests. If you are looking for luxurious stay, go to a resort.

The beds and pillows not good at all. The bathroom and the shower walls and curtains you can tell, days or weeks without cleaning them. My wife had to clean the toilet when we came. No soup...we have to ask for some, and the host kindly gave it to us. The noise was too much for us. Inside the riad and outside. The mornings are quiet on the opposite side...but the noise up until 1 or 2 in the morning...

The staff is great and the breakfast was really good, my first Moroccan meal, and is shared in a table with the other Gest so you get to meet them. The bathroom smelled like sewers and had mold, but no toilet paper. The building is quite old and authentic, so you get to see the interesting architecture from inside. The location is great, in the Medina, but close to the Blue Gate, ATM and everything you could need.

The staff is great and the breakfast was really good, my first Moroccan meal, and is shared in a table with the other Gest so you get to meet them. The bathroom smelled like sewers and had mold, but no toilet paper. The building is quite old and authentic, so you get to see the interesting architecture from inside. The location is great, in the Medina, but close to the Blue Gate, ATM and everything you could need.

On the plus side: The manager sent an email offering transport and warning about scammers who will try to redirect you. If you are coming by plane, bus, or train, take him up on it. I suspect it is a real challenge to find any riad in the maze that is Fez. If you are driving, park near the Blue Gate for about 5 USD daily and arrange with the manager for someone to come and get you (and make sure you have a way to be certain the agent is really from this Riad). WiFi was good; breakfast was simple but very nice. My room was on an upper floor and the staircase is narrow and dark, with uneven steps- downright dangerous. The room was poorly lit but the bathroom was well lit and there was lots of hot water. The mattress was old, thin, and lumpy, making for a very poor night’s sleep. There was also a bad odor- a combination of dampness, cleaning supplies, and poor plumbing. Had to repeatedly ask for a some supplies. This next comment is not the fault of the Riad but just a general piece of advice. It is in the market area-fun to walk around but extremely easy to get disoriented. I clearly look like a tourist and was constantly approached by people looking to separate me from my money (some of whom became nasty when I didn’t fall for a scam). Know where you are and how to get back to the Riad.

I really bonded with the staff members. I went to dinner with one of them at his recommended restaurant, I went shopping with another (he helped me get non-tourist prices) and one even drove me up to Borj Nord for a beautiful sunset view over the Medina. They were very flexible over breakfast times, which is good if you want a lie in! They had lots of recommendations of places to go in the Medina. My recommendations are the Jnan Sbil gardens (beautiful and peaceful, good place to chill and get some sun) - La Terresa cafe at the Blue Gate for the view. Hotel Cascades roof terrace. Chez Hakim for food. Or Cafe Clock if you want something more touristy.

I really bonded with the staff members. I went to dinner with one of them at his recommended restaurant, I went shopping with another (he helped me get non-tourist prices) and one even drove me up to Borj Nord for a beautiful sunset view over the Medina. They were very flexible over breakfast times, which is good if you want a lie in! They had lots of recommendations of places to go in the Medina. My recommendations are the Jnan Sbil gardens (beautiful and peaceful, good place to chill and get some sun) - La Terresa cafe at the Blue Gate for the view. Hotel Cascades roof terrace. Chez Hakim for food. Or Cafe Clock if you want something more touristy.

I really bonded with the staff members. I went to dinner with one of them at his recommended restaurant, I went shopping with another (he helped me get non-tourist prices) and one even drove me up to Borj Nord for a beautiful sunset view over the Medina. They were very flexible over breakfast times, which is good if you want a lie in! They had lots of recommendations of places to go in the Medina. My recommendations are the Jnan Sbil gardens (beautiful and peaceful, good place to chill and get some sun) - La Terresa cafe at the Blue Gate for the view. Hotel Cascade's roof terrace. Chez Hakim for food. Or Cafe Clock if you want something more touristy.