It was very nice, close to front street, easy walk ability.

Anytime we come to Natchitoches, we prefer staying here for the ambiance and nostalgia. I was so disappointed in our hotel room. There was a blood smear on the wall, hair in the shower, no hand soap. None of the shower amenities were labeled so we didn’t know what to use? And the room had a strong smell of sewer!! This place is too beautiful to go down so poorly!! I would not recommend staying here until the repairs are complete and the staff is properly trained!

The staff is very friendly, location is amazing and we had a great stay!!!

I was expecting more and was very disappointed. This is just an average hotel at best. Staff was very helpful, when they weren’t on their phones. Breakfast was just barely average. There was hair on the clean (supposedly clean) towels. The floor needed moping. With that said I asked the front desk to bring me something we out of, which housekeeping should have supplied when the room was cleaned, they were knocking on my door in less than six minutes. That was impressive. Unless you have a meeting here or some other reason to stay. I would suggest you pick somewhere else and go to IHop for breakfast.

I enjoyed the stay, I always do. I would suggest reading the notes people place in the comments. I requested a first floor room due to health issues and was placed on a higher floor. We explained and the young lady kindly switched us to a first floor room, and we were grateful for her kindness. I also had to go to the front desk to get face towels because there wasn't enough in the room for 2 people. Minor things I can live with, and I will always be a repeat customer when I visit the area.

We specifically asked for a room with a bathtub but did not get one. The front staff did not provide us with times for breakfast or the WiFi password. The shower and the floors in the room were filthy.

Neat old hotel. Still great condition. Very spacious rooms and bathrooms. Breakfast was great and all employees as good as they get

Hotel security needs to be enhanced greatly. Customer service training needs to be given although everyone was very nice, they just didn’t understand how to best serve the customer. The property was clean and fairly well maintained but hotel ingress and egress needs to be more secure and monitored.

I didn't like that there was only plastic cups in the room which, from previous experience, would have melted if I'd tried to make coffee in it. It also appeared as if the room hadn't been throughly cleaned as there was something sticky all over the nightstand I had to clean. The courtyard could have jasmine, bougainvillea and gardinias to capture that new Orleans feel you're trying to accomplish. Great addition to the City and opportunity to be in the heart of Natchitoches!

I stayed here with my baby. He somehow unplugged the A/C while i wasn't looking. Maintenance came right away and helped us. Everyone was very polite. Breakfast was great. Very good grits. We will definitely come back

This is our hotel of choice when we visit Natchitoches so it pains me to admit that our stay this time wasn’t the best. I’ll start by saying that I was a bit under the weather so that may have been part of it. The AC worked, but never got as cool as we would have liked it. We’ve never had this problem here before so it’s not a deal breaker. The biggest problem was this morning. Check out wasn’t until 11, and not feeling well, I planned to sleep until 10:30. Shortly after 9ish housekeeping started working on our floor and were yelling to each other and slamming things around. We even had the do not disturb sign on the door. Will definitely stay here again, but hoping for better stays in the future.

I have a walking disability and the parking was almost a block away from the hotel which case me some discomfort. They had a very limited condiment store on site for soft drinks or snacks. Other than that the facility was clean and nice.

Need more parking

It was great!

Floor was dirty behind night stands and bed by wall Wrong sheets were on the bed. Did not fit and would come off during sleep People were VERY NICE AND FRIENDLY

Dislikes- need new linens and towels. Need an extra chair in room. Could be cleaner. Parking is not convenient. This is not a resort, should not be charged resort fees. Likes-hotel is spacious and staff is friendly. Convenient location.

The property was right downtown and convenient to restaurants, shopping and the riverfront. Breakfast was good. Rooms could have been cleaner.

The person at the front desk was so kindly

Great last minute trip. Hotel was very nice and clean. Very quaint.

The front desk was to "busy " to help us with problem with our tv. We wanted to watch the olymipics but the tv wasn't working and when called and asked for help the girl was rude. We checked out and found a new place to spend our money.

Poor service. The room was not clean

Good experience. Hotel very comfortable and convenient to downtown restaurants

Not the best Paid for queen beds and was given full

It is a pretty and quaint hotel. It was an ok breakfast. They ran out of biscuits after 1 hour of opening. No apologies.

$36 a night for parking! Charged $6 for bottled water and a canned soda was $7! I never expected a hotel 3-4 hours north of New Orleans to have these ridiculous prices.

The property was quiet and comfortably. It’s in a great location. I will stay there the next time that I’m there.

We stayed here one year ago. The property seemed cleaner. Breakfast was better. No waffles, pancakes or cereal for the kids. The juice dispenser not working. The outside grounds unkept, tall grass all around. The first floor door leading to the parking lot was not working and was open for anyone's entry. Seemed very unsafe. Owners need to update and take care of this historic property.

The hotel is beautiful, But don’t expect to sleep if you’re staying here. The old wood floors leave no room for absorbing sound so you hear every conversation in the room next to you and every footstep from the room above you.

The reception staff were absolutely amazing and truly set the stage for a wonderful stay

Parking is a problem.

Overall, our stay was great. Location is great. Our room was a full suite, fairly large, which we didn’t expect. Checkin is not til 4 and the hotel was 30 minutes late having our room ready. The suite does not have a window, which meant depending on our app to check weather (rainy, our entire stay). The description made it sound like we had a view of the historic area of town. We had no view. We extended our stay a night and the checkin clerk told us we would have to change rooms. So we dressed and packed to change rooms to be told that we were keeping the room. That ate into our time in town, because we could have just headed out rather than packing and talking to the desk. The room is DARK, even with all the lights on. Bed was very soft and very high. And the hotel is full of hard surfaces, making for echoey noise. Breakfast was good. The hotel has the add on fee - mandatory - for WiFi and breakfast, etc. Just make it part of the cost. It’s mandatory, so treat it that way: as part of the actual room cost, not an extra. The back door is supposed to be card access. It is fully unlocked. Again, the hotel is nice. Those are just the issues we had.

The mattress and linens were not comfortable or cozy feeling and my “view” was of the side street. A bit disappointed but enjoyed being so close to the shops and restaurants.