Excellent - clean, central location, the pool is excellent for adults and families. Staff are friendly and always there to help. The suite is perfect for families with young children. Need to improve - lifts, every day it seems like only one or two is working, stops at every floor. There are 6 lifts but it doesn’t work very well. - pillows were too hard - I didn’t ask for better ones because I was too tired every night - AC is intermittently working, one room it was too cold or too hot. - Godiva downstairs is useless, no coffee or ice cream available. - the hotel needs a coffee shop - breakfast is very good but the options feel the same every day. Some variation will be nice, better selection of cakes/pastries. - waiter service by the pool is slow, takes a while to get someone’s attention

Great stay. Surprised no USB ports in bedroom

Best customer service especially manager Salman khan , great rooms , cleaning stuff

Excellent hotel with excellent service.

My wife and I stayed 1 week at the Rixos Premium JBR. The hotel and facilities were excellent. The superior room we stayed in was spacious and had sea views across to the big wheel and Palm. The pool area and loungers were first class. There were lots of great restaurants both in the hotel and nearby. The nearest tram stop which links to the train Metro is just 10 minutes walk away. We definitely made the right choice staying on The Walk at JBR and the Rixos ticked all the boxes

Very enjoyable.

Shortage of pool space areas. Overcrowding at pool areas.

Clean and modern property with a variety of dining options. Rooms are spacious and grand with floor to ceiling windows

Excellent

We had rented a luxury suite, however, looked out on a building that was in making, and looked out on the sea (minimum). We got an upgrade foor 300 euros toe the same kind of room only viewing the sea. We were not told that we were going to look at a building in renovation (making). The prices in the hotel are very high. For example 1 fresh juice, 1 coconot drink and large french fries 182 dirham (45 euro) for paid.

Fantastic experience and one to be repeated. The hotel is super modern and well organised. The rooms are spectacular, large and always clean. Comfortable bed and pillows. We had half board: excellent breakfast and dinner buffet with freshly cooked dishes. The wait staff is very friendly and attentive. Special mention for Ali and Jaffar who took care of the room's housekeeping. Both always present, polite and impeccable. Pools and beach well managed. You have to make arrangements to get sunbeds at the pool because there are not enough for all the people staying. There are also various restaurants within the facility. Impeccable wifi both inside the building and outside (pools and beach).

What a wonderful place to stay Breakfast lovely Pool and beach area so lovely and clean Everyone is so helpful Can’t wait to return

It is difficult to adjust the temperature and water volume of the shower. The toilet is easily clogged.

I recently had the pleasure of staying at the Rixos Dubai Premium JBR, and it was an exceptional experience from start to finish. The hotel boasts a prime location in the vibrant Jumeirah Beach Residence area, offering breathtaking views of the Arabian Gulf and direct access to the beach. The accommodations at Rixos Dubai Premium JBR are truly luxurious, with elegantly designed rooms that provide both comfort and style. Each room features state-of-the-art amenities and boasts a stunning view, allowing guests to enjoy the beauty of Dubai right from their windows. The service at the hotel is outstanding; the staff goes above and beyond to ensure guests have everything they need for a memorable stay. They are attentive, efficient, and genuinely caring, adding a personal touch that makes all the difference. A special thank you to Batuhan Furtana, our lobby ambassador, whose warm welcome and eagerness to assist with any requests made our stay particularly delightful. His attentiveness and ability to swiftly handle all our needs enhanced our experience significantly. Mohamad and all waiters at the Turquoise restaurant, was equally remarkable. With an intuitive understanding of guest service, he personalized our dining experiences by remembering our preferences and anticipating our needs during every meal. His friendly demeanor and attention to detail ensured that each visit to the restaurant felt exclusive and fulfilling, turning simple meals into memorable dining events.

Perfect stay for family’s . Nice area

Very nice location and facilities

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The Rixos is a stunning hotel. would give it 10/10 for room luxury and staff service. The buffet restaurant for breakfast is excellent with all the variety one would want. We dined there two evenings and found quality and variety second to none. The 'payable' pool area would recommend as it is more exclusive and quieter. Thoroughly recommend and one of the best hotels we have stayed in. There wasn't anything we did not like but a few things to be aware of 1) Like many of the hotels on Jumeirah, the pool and beach area face north hence with the high rise buildings (inc. the hotel itself) it can be quite dark outside until @ mid -day. 2) Smoking is widespread in Dubai and we found some in the bar and pool area to be annoying 3) Jumeirah area is far from many of the attractions in the city (@45 mins taxi) so need to plan days.

Nice hotel in Dubai on the beach - ticked all the boxes .. restaurants were expensive - outside of specials and happy hour

I really enjoyed staying at that property

Management really rude and disrespectful this time round, before I had never had any issues with staying at the Rixos, but this time round really disappointed and sadly me or any of my family members will ever return there again. We tend to go away to enjoy and relax and that wasn’t that case this time. There are plenty of other amazing hotels that we would gladly go back to and they will be appreciative for the return stays.

Loved this hotel. Would recommend this hotel

Great location...LOTS of traffic. Plan more time if planning to travel to/from hotel.

It is good and the staff are very hospitable

The best hotel I've been to. Very nice, helpful and friendly employees. Very good location, very good beach and pool. Very good food, very good clubs and restaurants in the hotel. Hotel room is thoroughly cleaned every day. Everything very clean and quiet. Thank you very much. We will be back.

Lovely hotel, great location with easy access to lots of places to eat. Great rooms, clean , comfy beds and polite helpful staff. Great pools and beach Don’t hesitate to book

Very upbeat reminds me of times square.in the USA.

Very modern hotel with different reataurants. The Greek restaurant is highly recommended for breakfast. We will come again.

Excellent place to stay! Service was great! Highly recommend !

Beautiful location, excellent service, amazing staff. Everything is design to give customers an extra ordinary experience. Bravo Rixos team

Terrible location felt like I am in a high school

The hotel is very beautiful but for a luxury hotel we found a cockroach in the buffet