Would like a full refund. Cops raided a room on my floor. Guns out and everything. Couldnt get back to my room and when i did i couldnt sleep. It also had not been cleaned in between. I was very upset and NEED MY MONEY BACK!

The room was mostly fine, only small things were not great (most of the complaints were people around me making tons of noise). The room smelled slightly musty, not sure if it was the AC unit or just that the room had not been used in a bit. The sheets were also not very clean (top layer was clean, the under layers were not).

We were there for a weekend trip to visit family, and hoped because the hotel was fairly new and the reviews were decent that our stay would be comfortable, but it was anything but. Our sheets were dirty, one of the beds had dried blood stains down to the mattress cover. The bathroom sink was clogged, and the towels were paper thin. The front desk attendants were polite enough, but never sent new sheets when I informed them about the stained sheets. They also smelled strongly of marijuana. We booked two rooms for two nights and spent over $500 on them, but for the quality of the stay, I would expect to pay half that. I would definitely not recommend staying here. Ignore any positive reviews and avoid this hotel at all costs.

Our bathroom had no linens and only one roll of toilet paper. We had to request washcloths & towels. Also there wasn’t any shampoo to purchase. The tv remote’s buttons weren’t responsive. Seemed to be really understaffed.

Besides the "shady" individuals hanging out outside the building, the lobby had a horrible stench, and was dirty. I was already late and just wanted to lay down. As i checked in there were 2 guest with barking dogs come through the lobby. When i got to the room, the room was disappointing as i didnt resemble the pics at all. One bed looked as if someone had taken a nap on it and just rolled off of it. I pulled the sheets back on the secons bed and there was discoloration on the sheets. I asked the front desk for a refund and stated i needed to call i.the morning. I left and got another room at the hampton which was great.

The door to the room could not be locked from outside. After one night, I was able to change to another room. The room was dirty. I used my own cleaning wipes to clean the areas i was going to use. The door to the bathroom could not close. The inside of the fridge was also dirty.

It was only a one night stay, but we enjoyed it

Towels were thin, almost like paper. Had to ask for more. No breakfast. Lots of scary looking folks there. Felt uncomfortable with my grandkids there.

We were checked into a dirty room that smelled like more than just cigarette smoke. Staff was unprofessional and we did not feel safe here at all. We left and found another room at the La Quinta close by. It was a much better option. I do not recommend this place. The pictures really fooled me!

Hallway dirty. Staff extremely nice.

The staff was super sweet 💛

It was quite noisy with banging on one side, loud rap music above us with loud walking, dogs barking. The rooms looked fairly clean, but the doors and floors and counters were oily. I guess whatever they cleaned the room with. Once we turned out the lights, roaches came out. We left when my daughter got up to get a drink and noticed the first roach. Turned on the lights and more were scurrying to find the dark. Went by the front desk and no one was available. People smoking weed out front when we left.

There was only one staff member that was helpful and polite. Everyone else was very rude. I asked for more bath towels and she gave me 2 dish towels and said these will have to do. I ended up going to store to buy towels. Also reported the bathroom sink was leaking and the staff member ignored me.

Property is disgusting. No internet, horrible mattresses, old and worn out bed linens and comforters, ratty towels. Also it had a kitchenette which was laughable, completely devoid of any pots, pans, dishes, utensils or glasses. Was told upon checking out that you have to request any and all items from the front desk, however no one volunteered that information upon checkin. Unfortunately i had made the mistake of paying for two nights ahead of time and i booked it thru Expedia so when i tried to cancel the second night before the first even began both parties pointed the finger at the other and i ended up having to pay for both nights even tho i left after the first.

Our room had some issues but other than that everything was perfect

Quiet, clean and well kept.

This property has severe employee issues. The young woman who checked me in had to physically go hunt down a room that was clean to put me in at 4:00 pm on my ckin day. The employees cleaning the rooms were having problems getting enough clean sheets to finish and release the rooms for checkins. The vacume cleaner wasn't working, they had it upside down and working on it as I was led to the room on the 3rd floor to check it out. It had been cleaned and one of the beds was finished. I ended NOT staying the night. The property itself was unkempt inside and out. The management needs to take a really good look at their employee situation.

Did not stay there n still got charge for on day after I told them there alot of drunk people in the front door and a pitbull dog tie to the tree not letting me go in the front office . And nobody care . I cancel my stay with them went somewhere else . Very rude lady at the front desk .

No my cup of tea ever again

My keypad did not work, door was unlocked Window was open the room smelled like cigarette. There was small roaches the restroom door didn’t not close all the way. You could hear people everything. Bed are not comfortable I do not recommend this hotel to anyone! So discussed!!!

Staff was really trying to accommodate, unfortunately room wasn’t ready by 3pm, room had been vandalized a bit, no hair dryer, bed very uncomfortable. The staff was trying their best but I think just overwhelmed that day

Absolutely suited my needs

very dirty and sketchy

I love the staff very helpful they went the extra mile to help me out and gave me a great experience

Staff is amazing!

average stay. get what you pay for. Bugs in the room all night. Stayed years ago when they first opened, had the same problems. im a low maintenance person, but bugs in the room is unexceptable.

Dirty, Hair dryer is not working No tea or coffee bag provided.

We had a 2 day stay to visit our son. Check in process was easy but the lady at the desk wasn’t friendly. The elevator needed to be vacuumed it smelled just like wet dog. I found this strange because there’s no poor. Also, the elevator inspection went out in February 2024. When we got off on the 3rd floor we immediately could smell weed. It was strong and polluted the entire 3rd floor hall. The hall was dirty and full of trash. First impressions can make or break a stay. They really need to do better. The room itself was clean for the most part. I didn’t see roaches or bed bugs because I checked. The sheets were dingy. There were no towels at all. We had to ask someone for towels. When we left after the 1st night I expected housekeeping to come in and empty the trash and replenish the dirty towels. Nope. They didn’t touch the room at all. We had to reuse wet towels. The highway is REALLY loud. If you’re looking for a quiet stay this isn’t the place. Overall it was an okay stay but I probably won’t choose to stay here again.

Not a place for family bunch of drugges even the front desk employees are high ....never we will we stay there stay safe I do not recommend this place at all

When we checked in at about 11pm our room was dirty and when they moved us to a second room it was also dirty. They had us wait until the staff cleaned them until they found a third “clean” room. The room was in better condition but the whole hotel smelled like cigarettes and dogs. I woke up in the middle of the night to the sound of music. I had to call the front desk to interfere. Worst hotel experience in my life.

Room wasn’t ready, wasn’t clean, trash was left in room and old towels.

The front desk personal we're extremely pleasant and extremely helpful.