You exit the elevator and get hit with a wall of odor that feels more like it belongs in the home of a lifelong smoker than a hotel. You think the room surely cant smell worse, and it does. The carpet is stained various reds and browns, some cleverly covered with in room furniture. You try to use the bathroom after your long drive but they sold a room with a broken toilet and a clogged sink. You think "okay we're only using the room to sleep and at least the bed looks clean." and look forward to free breakfast. But they offer old, stale pastries and withered fruits. This place was an actual disaster without a single redeeming quality.

Hotel was not clean and in disrepair. Carpet with stains and burn marks. Smelled like smoke despite claiming to be non smoking. Front desk staff was rude. Refused to get a pillow when we asked. Refused to give us her name and had no name tag. Claimed pillows were locked up and she couldn't get us one.

I have never experienced such a bad condition of room, bed sheets and wash room. Even on road side small motel they know how to clean bedsheets.

The stay was alright the wasn’t open the whole week I stayed there every time you ask when it was going to be open they say 2days

DO NOT stay here. Domestic violence on camera not reported to police because it “wasn’t their business.” Blood and yellow stuff on sheets. Carpet so stained I couldn’t see original design. Mold in bathrooms. Drug activity in halls.

The room was mostly clean, other than a HUGE sticky stain on the floor next to the bed. (Probably VOMIT, from a previous guest.) there were hairs on the pillow case, of the HALF pillows! And the microwave had stuff splattered inside. Also, the Continental breakfast was closed an hour early, and it seemed like I inconvenienced the staff by asking for a cup of coffee, which I ended up making myself, after they told me to just get the stuff out.

Got to hotel 15 mins before 3 said check in isn’t until 3 and made us wait. Then three other people came in and said same thing. Got to room and it was so dirty and I had to pay a $50 deposit fee on top of my charge for this place! Holes in the walls, hair all over the place. Just completely disgusting. But it’s sold out everywhere and last hotel available. Plus pool was down due to maintenance. For paying $130 I’m so disappointed and a waste of money for us. Very disappointing.

The worst and dirtiest place I have ever set foot in. I was amazed. You can tell the carpets have never ever ever been washed. Stains everywhere in hallways and rooms. The pull out that we needed for 5 of us had old socks in it showing they never opened it and cleaned the sheets. The phone made me laugh hard. It was a phone shell, no insides so we couldn't call front desk. The bath tub was filled with mildew and mold and there was debris. When the toilet didn't work they moved us to a room with double beds. Same dirty floors and nasty bathroom. You can tell owners do not give a #### about cleaning. So there is no way they change sheets. Had to get a third room on next day and we checked the bed for bugs. Mattress was filled with dog hair. We put our clothes all over the bed and slept on our clothes. Fridges were dirty. Coffee machine smegma. Three of us went to another hotel to shower. I had to get through my work deadlines and pushed through. I have slept in cheap motels. A bottle of bleach goes a long way. Oh argument with employee and guest in lobby. Guest put blanket in bathtub. Employee was mad. Guest said, "you have to wash it anyways." Employee says, "no we dont wash the blankets everyday." Boy by. Stay away. For sure health department needs to shut them down. Disease will spread. Shame on Grand Rapids. This is what we will remember.